VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the pebble and e stick both are easy to use no messing around filling with liquid my favourite are apple wild berries simple charge put the cartridge I. Ready to go”

Helpful Report

Posted 8 years ago

Hello Sheryn. Thank you for your feedback. We are pleased to hear that you are enjoying using your Vype devices. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“eTank Pro is an amazing all-rounder: great vape, long lasting atomisers, good battery life and compact.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“Wide variety of flavours (I've settled for Vanilla as my favourite). Fast recharging Easy to swap refills as often as I want Quick & easy to check how much is left”

Helpful Report

Posted 8 years ago

Hello Angela, and thank you for your feedback. We are pleased to hear that you are enjoying using your device and the range of flavours available. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“E-pens are light and easy to use. I have two so that there is always one on charge, but one will last a day. They are the most like an actual cigarette that I have found, I don't feel like I am holding a hand grenade too long.”

Helpful Report

Posted 8 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“Silenced my cough . raised both my self-esteem and my bank balance”

Helpful Report

Posted 8 years ago

Hello Richard. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 8 years ago

“Had a E-Tank before but lost it so ordered another. Liquids taste really nice with the Vype E-Cigs but delivery has taken a bit longer this time.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are glad to hear that you are enjoying using your device, and we were sorry to hear that your order did not reach you in a timely fashion. We regularly monitor the performance of the courier company that delivers on our behalf, and your comments have been passed on to the relevant department. If you need to contact us, regarding any of our devices or eLiquid Bottles/Cartridges, you can contact the Vype Customer Care Team on: 0800 133 7350, or by email at: info@govype.com, and a member of the team will be happy to help you.

Posted 8 years ago

“Not sure yet. Still waiting on a reply about some damaged goods I received.”

Helpful Report

Posted 8 years ago

Hello Duncan. Thank you for your feedback. We were sorry to read of the issues you have encountered with your order. A member of the Customer Care Team shall contact you shortly.

Posted 8 years ago

“By far the best e-cig I've tried, love the fact that there is no leaking, making them much easier to carry in a bag or pocket. The only down side is the price of the cartridges, would use more constantly if it was more cost effective.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your e cigarette device. Should you have any queries regarding your device, or any of our cartridges you can contact the Vype Customer Care Team, on 0800 133 7350, or by email at - info@gvype.com, and a member of the team will be happy to help you.

Posted 8 years ago

“Very reasonable price for the pebble, good amount of smoke produced for a small and discrete machine. Would love a longer lasting battery and the flavours to be stronger.”

Helpful Report

Posted 8 years ago

Hello Steven. Thank you for your feedback. We are glad to hear you are enjoying using your device, and your comments have been forwarded to the relevant teams. We always look for ways to improve our products, and we can use the feedback from customers such as yourselves, as part of our ongoing aim to improve on our existing ranges. If you need to contact us, the Customer Care Team can be contacted, by either telephone on 0800 133 7350 (Monday - Friday 09:00-17:00) or by email at info@govype.com.

Posted 8 years ago

“The ecig is really good but I've had 2 faulty coils. One didn't work and the other got too hot and burnt my lips”

Helpful Report

Posted 8 years ago

Hello Carol and thank you for your feedback. We were sorry to read of the issues you have encountered using your device. A member of the Customer Care Team shall contact you shortly.

Posted 8 years ago

“I like the taste of the epen flavours however they leak sometimes and it is hassle returning them to you. I am currently waiting for an authorisation code so I can return a faulty cartridge and this is taking far too ling”

Helpful Report

Posted 8 years ago

Hello Carol. Thank you for your feedback and we were sorry to read of the issues you had using your device. We can see that a member of the Customer Care Team has been dealing with your issue, and we hope that they were able to resolve the issue to your satisfaction. If you need to contact the Customer Care Team at anytime, you can telephone on, 0800 133 7350 or email at, info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“Very very disappointed with the delivery of the package- £2.49 and still not received 1 week since ordered. Customer service offered either cancellation or wait. I am very unhappy”

Helpful Report

Posted 8 years ago

Hello Ian and thank you for your feedback. We were sorry to hear of the issues you had encountered with the delay in your order reaching you, from the courier company. We regularly monitor the performance of the company that delivers our products on our behalf, and your comments have been forwarded to the relevant departments, to make them aware of the issues you encountered with your order.

Posted 8 years ago

“Good quality and value Also 5 star customer service”

Helpful Report

Posted 8 years ago

Hello James. Thank you for your feedback. We are pleased to hear that you are enjoying using your device, and are pleased with the service you have received from our Customer Care Team. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“Simple to use and nice flavours delivers quick and easy of the web site all good 👍”

Helpful Report

Posted 8 years ago

Hello Steven. Thank you for your feedback. We are pleased to hear that you are enjoying using your device and the flavours available for your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“doesn make me happy. just a way to quit smoiking”

Helpful Report

Posted 8 years ago

Hello Joerg. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“They're so easy and so satisfying.”

Helpful Report

Posted 8 years ago

“This is a perfect vype product, I have had three of these now always keeping one as a spare. Simple to use. I would highly recomend this product.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your Vype e cigarette device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“60 a day to 0 since Father's Day 2010 after 60 years of heavy smoking.First order of 12 ml grams and copying well .Thank you from me and my grand kids.”

Helpful Report

Posted 8 years ago

Hello William, and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“I have used many e-cigarettes and the ePen is there only one I have stuck with and has helped me giving up the cigarettes.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your ePen device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

“I have tried others but they all seem to burn the back of my throat the vype didn't very smooth just need more flavours in the shops”

Helpful Report

Posted 8 years ago

Hello Helen. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 8 years ago

VUSE is rated 4.5 based on 6,348 reviews