VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“Brilliant quick delivery, easy to use website and great quality products.”

Helpful Report

Posted 8 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. If you have any queries regarding any of our products, you can contact the Vype Customer Care Team on 0800 133 7350, or email at info@govype.com.

Posted 8 years ago

“I use the vype ebox which is smooth although not keen on the liquids so buy them else where”

Helpful Report

Posted 8 years ago

Hello Mark and thank you for your feedback. We are glad to hear that you are enjoying using your device. If you need to contact us about your device or any of our eLiquid Bottles, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“I've tried various cheaper e-cigarettes which tend to break after a short amount of time. These are high quality which last and when you need spare accessories, delivery is fast. Thanks a lot.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are glad to hear that you are like your Vype device. If you need to contact us regarding our devices or eLiquid Bottles/Cartridges, you can contact the Customer Care Team, either by telephone on, 0800 133 7350, between the hours of 09:00 - 17:00 Monday - Friday, or email the team at, info@govype.com.

Posted 8 years ago

“Post-purchase custom service is remarkable”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. It is always nice to hear that our customers are pleased with the level of customer service they receive. If you need to contact us regarding any of our devices or eLiquid Bottles/Cartridges, you can contact us by telephone on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00) or email at info@govype.com.

Posted 8 years ago

“Absolutely in love with this product, helped me stop smoking straight away. Wouldn't be without it now! Gone from 20 or 30 a day to 0 straight away very very impressed”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear that you have been able to stop smoking, using one of our e cigarettes. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 8 years ago

“Great product”

Helpful Report

Posted 8 years ago

Hello Ewa. Thank you for your feedback and we are pleased to hear you are enjoying your device. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 8 years ago

“Quick delivery and even better prices”

Helpful Report

Posted 8 years ago

Hello Lois, and thank you for your feedback. If you need to contact us regarding our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team by telephone on: 0800 133 7350, or by email at info@govype.com, and a member of the team will be more than happy to assist.

Posted 8 years ago

“Great product at a great price.”

Helpful Report

Posted 8 years ago

Thank you for your feedback and we are glad to hear you are enjoying using your Vype device. If you need to contact us about any of our products, you can call us on: 0800 133 7350, or email us at: info@govype.com.

Posted 8 years ago

“I am unable to try it as the cartridges leaked through all the packaging”

Helpful Report

Posted 8 years ago

Hello Nicola and thank you for your feedback. We were sorry to read of the issues you have had regarding the cartridges. A member of the Vype Customer Care Team will contact you shortly.

Posted 8 years ago

“Love the e-pen because it is not noisy, it doesn't leak and the new flavours are really good”

Helpful Report

Posted 8 years ago

Hello Ian and thank you for your feedback. We are pleased to hear that you are enjoying using your ePen. If you need to contact us regarding your device, or for any of our ePen cartridges, you can either telephone the Customer Care Team on - 0800 133 7350 (Monday - Friday 09:00 - 17:00), or email them at - info@govype.com.

Posted 8 years ago

“I have used Vype e- cigarettes for the last two and a half years and since I started using Vype I have not had a cigarette for those two and a half years so it helped me to stop smoking straight away.”

Helpful Report

Posted 8 years ago

Hello and thank you for your email. We are pleased to hear that you are enjoying using your Vype device, and that it has helped you in quitting smoking. If you need to contact us about any of our devices or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on either: 0800 133 7350 or info@govype.com.

Posted 8 years ago

“3 out of my 5 cartridges leaked e-liquid.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We were sorry to read of the problems you have had with your cartridges. A member of the Vype Customer Care Team will contact you shortly.

Posted 8 years ago

“Generally good experience with the Vype E Box, battery life good and the Vype liquids seem to me to be the best available. On the downside I have had one tank crack when I opened it to refill it this was potentially dangerous as it was glass. Also the atomisers seem to quite quickly start display the 'Check atomiser' message and sometimes fail to work. The service could be better. Last week I ordered three replacemnet coils and they arrived next day. I found the first one to give the 'low resistance' message so faulty straight out of the box. The customer service person asked me to try the next one, which worked and said a replacement would be sent out. That was over a week ago and still nothing so not impressed with that.”

Helpful Report

Posted 8 years ago

Hello Ben and thank you for your feedback. We were sorry to read of the issues you have encountered with your device. A member of the Vype Customer Care Team will contact you shortly.

Posted 8 years ago

“They have helped me stop smoking.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. It is always good to hear that our devices have helped people quit smoking. If you need to contact us regarding your device, you can call the Customer Care Team on 0800 133 7350, or email them at info@govype.com.

Posted 8 years ago

“I can now enjoy the experience of smoking with out worrying about the damage that a tobacco cigarette would cause. Also I am loving the flavours, at the moment I have honeydew melon. Another advantage is that I find it cheaper and you don't smell of stale smoke.”

Helpful Report

Posted 8 years ago

Hello Suzanne and thank you for your feed back. We are really glad to hear that you like using your Vype device and our eLiquid Bottle flavours. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I think vipe e cigarettes are much better . Then normal cigarets . And so much better On price . I'm so pleased”

Helpful Report

Posted 8 years ago

Hello Marion. Thank you for your feedback, and we are glad to hear you are enjoying using our devices. If you need to contact us at anytime, the Customer Care Team are available by telephone on: 0800 133 7350, or you can email them at: info@govype.com.

Posted 8 years ago

“Have drastically cut down on my 'normal tobacco' smoking. Also it is saving me money.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are really pleased to hear, that you are enjoying using your Vype device, and that it has helped you reduce smoking cigarettes. If you need to contact us regarding your device, or any of our eLiquid Bottles or Cartridges, you can either contact us on - 0800 133 7350 (between the hours of 09:00 - 17:00 Monday - Friday), or by email at - info@govype.com.

Posted 8 years ago

“Really weak inhalation. Waste of money.”

Helpful Report

Posted 8 years ago

Hello Michelle. We were sorry to read of your issues regarding your device. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“Just as it is...”

Helpful Report

Posted 8 years ago

Hello. Thank you for your feedback. If you need to contact us, regarding your Vype device or our eLiquid Bottles or Cartridges, you can contact the Customer Care Team on 0800 133 7350 or by email at info@govype.com.

Posted 8 years ago

“The Pebble is a great idea, small, easy to use and handy. I switched from smoking in May 17 to vype pebble and never touched a cigarette any more. But... And that's a big problem. Since then I bought 5 Pebbles and they all get broken. I simply an constructional issue. Sometimes the caps are dripping liquid. And this liquid drops through the small holes inside the body of the pebble and inside the depression switch, so that the switch gets out of funktion. The Vype customer care always changed the broken pebble into a new one, but now they say it's not possible anymore. So I give them all back to vype to get my money back. I really loved the pebbles, but the is a need to change the construction from a automatic depression switch into a version with a normal, mechanical switch as used in most of the other vaporizers.”

Helpful Report

Posted 8 years ago

VUSE is rated 4.5 based on 6,348 reviews