VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“Just about enough vapour to mimic a conventional cigarette”

Helpful Report

Posted 8 years ago

Hello Liz and thank you for your feed back. We are really glad to hear that you like using your Vype device. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Convenient to use & handy when in a non smoker environment.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, and we are pleased to hear you are enjoying using your Vype device. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Really disappointed with the estick maxx. I had just about stopped smoking with the previous vype estick, and then all of a sudden couldn't get them. I found the maxx way overpriced, tastes awful, catches your throat, little vapour to blow out and too low in nicotine content. Sorry, but I really wanted to like it too :-(”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We were sorry to hear of your experience using the eStick Maxx. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“there packaging is excellent”

Helpful Report

Posted 8 years ago

Thank you for your feed back and we are glad to hear that you are enjoying using our products. If you need to contact us regarding any of our devices or our eLiquid Bottles or Cartridges, you can either call the Customer Care Team on - 0800 133 7350, or alternatively, you can email us at - info@govype.com.

Posted 8 years ago

“I am not smoking cigarettes thanks to vype”

Helpful Report

Posted 8 years ago

Hello Carol. Thank you for your feed back and we are glad to hear that switching to using Vype, has meant you could give up smoking. If you need to contact us regarding your device or our eLiquid Bottles or Cartridges, you can either call the Customer Care Team on - 0800 133 7350, or alternatively, you can email us at - info@govype.com.

Posted 8 years ago

“Got exactly what I wanted”

Helpful Report

Posted 8 years ago

Thank you for your feedback. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist.

Posted 8 years ago

“I am rewriting my review as I noticed in two different flavours the cartridges leak while drawing when they reach halfway usage. I understood that this new ecig is supposed to not leak, and that's why I purchased it. I feel like I wasted my money instead maybe I should've got the epen?!”

Helpful Report

Posted 8 years ago

Hello Eyad, and thank you for your feedback. We are pleased to hear that you like the new eStick Maxx device. If you need to contact us regarding your device or our cartridges, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“The Ebox provides the closest system to a cigarette that I have come across. Simple to use and the customer service is excellent.”

Helpful Report

Posted 8 years ago

Hello Daniel and thank you for your feedback. It is always good to hear that our customer's are enjoying using their device. If you need to contact us at anytime regarding your device or our eLiquid bottles, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“Neat slim line design. Nice to handle. Lightweight. Easy to use. Easy to change eliquid cartridges with no mess or spillage. More enjoyable than a cigarette, I will never go back to smoking cigarettes. Saving me money which is always a good thing.”

Helpful Report

Posted 8 years ago

Hello Lynne. Thank you for your feed back, and we are pleased to hear you're enjoying using your device. If you need to contact us at anytime, the Customer Care Team can be reached by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“I really didn't think it would work but, three months after giving it a try, I'm still not smoking cigarettes.”

Helpful Report

Posted 8 years ago

Hello Adam and thank you for your feedback regarding our devices. We are glad to hear that you are enjoying using our devices. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist. Delete

Posted 8 years ago

“Ease of use, good design.”

Helpful Report

Posted 8 years ago

Hello Andrew and thank you for your feedback regarding our devices. We are glad to hear that you are enjoying using them. If you need to contact us at anytime, you can contact the Customer Care Team, either by telephone on - 0800 133 7350 or by email at - info@govype.com and a member of the Customer Care Team will be happy to assist.

Posted 8 years ago

“helped me quit smoking so all is good as far as im concerned.”

Helpful Report

Posted 8 years ago

Hello David and thank you for your feedback. We are glad to hear that switching to our devices has helped you quit smoking. If you need to contact us about one of our devices, or our eLiquid bottles/cartridges, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“smoke fine and easy to use, would be 5 star if they didnt ram my inbox with advertising emails even tho i asked not to”

Helpful Report

Posted 8 years ago

Hello Bradley. We are glad to hear that you are enjoying our devices. If you do not want to receive anymore emails from Vype, you can select the unsubscribe box on anymore emails that you receive. If you have done this and it has not resolved the issue, contact the Customer Care Team at:info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“The product range is stylish and effective, so much so that there is a danger of nicotine reliance becoming on-going as opposed to a transition from tobacco to nothing. But I guess that's my problem, not yours! I particularly like the Pebble range but a bit frustrated that refills etc are only available on line rather than in retail outlets - e.g.. Boots, Superdrug, Sainsbury, Tesco etc.”

Helpful Report

Posted 8 years ago

Hello John. Thank you for your feedback. We are glad to hear that you are enjoying the Pebble device, our latest device in the Vype range. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact us by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the Customer Care Team will be more than happy to assist.

Posted 8 years ago

“Great aid in trying to quit smoking”

Helpful Report

Posted 8 years ago

Hello Daniel. Thank you for your feedback. We are glad to hear that this is helping you in quitting smoking. If you need to contact us regarding any of our devices or eLiquid bottles/cartridges, you can contact us by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the Customer Care Team will be more than happy to assist.

Posted 8 years ago

“Vype e-cigarettes have a good range of flavours”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are glad that you are enjoying using your device and like the flavours available. If you need to contact us regarding any of our devices or eLiquid bottles/cartridges, you can contact the Customer Care Team, by telephone on: 0800 133 7350, or email at: info@govype.com.

Posted 8 years ago

“Well researched product by a trysted supplier. The batteries of my e tank could be better but the overall product is OK”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are glad to hear, that you are enjoying using your device. The battery should last depending on usage, on average of around 4 - 8 hours. However, if you need to contact us regarding your device, you can either call the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 8 years ago

“I am on etank pro, nice solid piece of kit. It is easy to refill and maintain, needs minimum cleaning and is perfect for what I need. The replacement coils are easy to install. Did have a a little bump with one of the replacement coils but the customer support team is proper on point - fast, understanding and polite. Fast shipping too.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, and we are glad to hear you are enjoying using your device. If you need to contact us regarding your device, or any of our eLiquid Bottles, the Customer Care Team can be contacted by telephone between 09:00 - 17:00 on 0800 133 7350, Mondays to Fridays, or email at: info@govype.com.

Posted 8 years ago

“They have helped me give up smoking and I feel better but the batteries run out very quickly”

Helpful Report

Posted 8 years ago

Thank you for your feedback, and we are glad to hear that this has helped you to quit smoking. The duration of the battery, depends on usage, but if you need to contact us about your device, you can contact us on 0800 133 7350 or by email at info@govype.com.

Posted 8 years ago

“The battery failed to charge after a period of 7 weeks. Very disappointing.”

Helpful Report

Posted 8 years ago

Hello Kathleen and thank you for your feedback. We were sorry to hear of the issues you have experienced with your device. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

VUSE is rated 4.5 based on 6,348 reviews