VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

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“The Vype E-Pen and Pebble are the best e-cigarettes available today! They work the best, taste the best and are well designed.”

Helpful Report

Posted 8 years ago

Hello Jeremy. Thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“I enjoy the liquids except for how much the price has increased.”

Helpful Report

Posted 8 years ago

Hello, and thank you for your feedback. We are really pleased to hear that you are enjoying using our eLiquids. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), and a member of the team will be happy to assist.

Posted 8 years ago

“It is actually being used by my partner and he has cut down from 40 to 20 cigarettes a day by mixing the cigarettes with the Vype. It is a start.”

Helpful Report

Posted 8 years ago

Hello, and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Very pocket friendly. But not powerful”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Tastes of plastic, feels bad in the mouth. Poor battery. Very fiddly button. No discernible difference between voltage options. Have to pull very hard to get anything out of it. Poor all round. Avoid”

Helpful Report

Posted 8 years ago

Hello Jim and thank you for your feedback. We were sorry to hear of your experience. A member of the Customer Care Team will contact you shortly.

Posted 8 years ago

“"They r much easyer to fill as i have problems with my grip find them very good would recomend this vype e cigarette to friends or anyone who is looking for one "”

Helpful Report

Posted 8 years ago

Hello Alison and thank you for your feedback. We are really pleased to hear that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (lines are open between 09:00-17:00 Monday - Friday), or email us at, info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“the pro tank is very good and well made ,i am a quite heavy user ,and i would like the batteries would last longer ,the atomiser ,however are a bit hit and miss ,i have had several that last only 2-3 days ,whilst others last up to 10 or more ,works out a little expensive if this happens ,all in all exceptable ,but improvements could be made on life of batteries and atomisers”

Helpful Report

Posted 8 years ago

Hello Martin. Thank you for your feedback, and we have forwarded this on to the relevant departments. We take all feedback on board, which is how this helps us to see consumer trends, and if there are any changes/improvements we may wish to make with our devices. If you sign up for updates on our website, you can be kept up to date, on any new releases of devices and eLiquids, when they are launched.

Posted 8 years ago

“LHAS HELPED ME REDUCE MY CIGARETTE CONSUMPTION”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are glad to hear you are enjoying using your device. If you have any queries about any of our devices, or eLiquid Bottles/Cartridges, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00-17:00, Monday - Friday), or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Vype ecigs have been good in the past, last week I purchased a pebble. Decided to try something new, I have been disappointed to say the least. The battery lasts about an hour. The refills last less than a day (the usual bottles last me a week with the tank I have) this was on offer, but I won't be buying this again.”

Helpful Report

Posted 8 years ago

Hello. Thank you for your feedback. We were sorry to read of the difficulties you have been experiencing with your device. A member of the Customer Care Team shall contact you shortly to discuss this.

Posted 8 years ago

“I have tried others since intel gent stopped but now on vipe happy with it Elizabeth”

Helpful Report

Posted 8 years ago

Hello Elizabeth and thank you for your feedback. We are glad to hear, you are enjoying using your device. If you have any queries about any of our devices or eLiquid Bottles/Cartridges, you can contact the Customer Care Team on: 0800 133 7350 or by email at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“not bulky easy to carry with you”

Helpful Report

Posted 8 years ago

Hello Stephen. Thank you for your feedback. We are pleased to hear you are happy with using your device. If you have any further queries regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on - 0800 133 7350 or by email at - info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“Good service and despatch of item. Hopefully with its support and a bit of 'self will' I can kick this habit.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear you are happy with using your device. If you have any further queries regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on - 0800 133 7350 or by email at - info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“Helped me stop smoking cigarettes. Great alternative.”

Helpful Report

Posted 8 years ago

Hello Christina. Thank you for your feedback. We are pleased to hear you are happy with using your device. If you have any further queries regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on - 0800 133 7350 or by email at - info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“Convenient and good choice of flavours.”

Helpful Report

Posted 8 years ago

Hello Andy and thank you for your feedback. We are pleased to hear you are happy with using your device. If you have any further queries regarding your device, or any of our eLiquid Bottles/Cartridges, you can contact the Customer Care Team on - 0800 133 7350 or by email at - info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“A littleness pebble in my hand, gives me the strength and support to continue with Stoptober! 16 days have elapsed now!”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We are pleased to hear you are happy with using your device. If you have any further queries regarding your device, or any of our cartridges, you can contact the Customer Care Team on - 0800 133 7350 or by email at - info@govype.com, and a member of the team will be happy to assist you.

Posted 8 years ago

“The transition from smoke to vape was so much easier than I expected. The Vype e-tank pro is very nicely engineered and the customer service is excellent. I've now racked up all the accessories I need to construct 2 e-cigs with different flavours and strengths of liquid. It's an excellent product and I don't know why I waited so long to give it a try!”

Helpful Report

Posted 8 years ago

Hello Martin. Thank you for your feedback and we are glad to hear that you are enjoying using your device, and the customer service offered from Vype. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Easy to use, not messy!”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback, and we are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“The e cig is very easy to use no messing with filing up just screw on and its don”

Helpful Report

Posted 8 years ago

Hello Colin and thank you for your feedback. We are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“the service is first class”

Helpful Report

Posted 8 years ago

Hello Susan. Thank you for your feedback and we are glad to hear that you are enjoying using your device. If you need to contact us regarding your device or eLiquid Bottles or Cartridges, you can contact the Customer Care Team on: 0800 133 7350, or email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 8 years ago

“Doesn't work, even when fully charge. leaks all the time.”

Helpful Report

Posted 8 years ago

Hello and thank you for your feedback. We were sorry to read of the issues you have had with your device. A member of the Customer Care Team will contact you to discuss this.

Posted 8 years ago

VUSE is rated 4.5 based on 6,348 reviews