VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very poor customer service!! Been waiting over a month for my refund in a returned item. Very unhappy vype customer!”

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Posted 9 years ago

“The capsules has gone vary quick. But on the pack's says that is more than 1000 pufs. Nonsense!!!”

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Posted 9 years ago

“really unhappy with item crisp mint no flavour at all”

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Posted 9 years ago

“was disappointed as i could not get what i call a kick at the back off the throat .the golden tobacco ,and ive tried blended to,”

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Posted 9 years ago

“i payed for next day delivery for sat and got them monday so they refunded the delivery charge”

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Posted 9 years ago

“Arrived quite quickly after ordering. Really liked the feel of it . I also like the fact that it is fairly small and will not leak when it falls over in my handbag or pocket.”

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Posted 9 years ago

“I ordered an e-pen and it didn't work. Phoned customer service and they are sending me a new battery. They think that is the fault.so I still haven't got to use it yet!!”

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Posted 9 years ago

“I ordered an E pen starter kit, easy to order online and arrived promptly, however the device I received is faulty and doesn't work. Have had No option but to contact vype by email as their call centre hours are not suitable for people who are at work all day and cannot make calls, and they are not open at weekends, currently awaiting a response. Not a good start for me with vype I'm afraid to say.”

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Posted 9 years ago

“The E caps taste taste dreadful”

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Posted 9 years ago

“Starter kits went on sale the day after I paid full price for mine.”

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Posted 9 years ago

“I have still not received my ordered and the money was taken out of my account several days ago. I'd appreciate if someone could update me on my order my email a dress is jennifer.orchard@live.com Thanks”

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Posted 9 years ago

“Still waiting delivery”

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Posted 9 years ago

“Quite hard to rate my product when i havent recieved it yet. Ordered on 28.12.15 and took 3 days to despatch.... Granted not the ideal time to order online due to bank holidays etc but with a quicker despatch time id have my order by now. Its now 05.01.15 and delivery is expected tomorrow, i have no doubts the e-pen will help me to quit cigarettes and i am looking forward to that.”

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Posted 9 years ago

“Be kinda hard to review when I haven't actually received my purchase yet!!”

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Posted 9 years ago

“My e-cigarette arrived on 31st December 2015. Enclosed was a voucher for 20% off my next purchase. Unfortunately the expiry date of the voucher was the 31st December 2015. Very disappointed by this and would appreciate a new voucher to use.”

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Posted 9 years ago

“I buy these for my son in Ireland this offer was buy 5 get 1 free when they arrived they were different to my order and no free pack”

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Posted 9 years ago

“Doesn't charge so unable to use. Waiting for response”

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Posted 9 years ago

“I recently purchased a Vype ePen. I must say that I am very disappointed with the product. The capsules are very expensive compared to bottled liquids and do not last very log. Furthermore, the vaping is very poor compared with previous products. The 'hit' on the back of the throat is pretty much non-existent. I will not be purchasing any further capsules and will revert to using a product that uses bottled liquids.”

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Posted 9 years ago

“Ordered on the 12th October nearly 3 weeks later still hasn't turned up”

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Posted 9 years ago

“I wouldn't recommend vype e-cigs because they don't hold their charge. I only got an hour before it needed charged again and I hadn't 50 puffs. It's a shame because vype e-cigs are very neatly packaged and a great idea if they worked. It's back to filling fluid into my usual e-cigs.”

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Posted 9 years ago

VUSE is rated 4.5 based on 6,343 reviews