VUSE Reviews

Name: VUSE
Rating: 4.55

4.6 Rating 6,339 Reviews

91 %

of reviewers recommend VUSE

4.6

Based on 6,339 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i payed for next day delivery for sat and got them monday so they refunded the delivery charge”

Helpful Report

Posted 8 years ago

“Arrived quite quickly after ordering. Really liked the feel of it . I also like the fact that it is fairly small and will not leak when it falls over in my handbag or pocket.”

Helpful Report

Posted 8 years ago

“I ordered an e-pen and it didn't work. Phoned customer service and they are sending me a new battery. They think that is the fault.so I still haven't got to use it yet!!”

Helpful Report

Posted 8 years ago

“I ordered an E pen starter kit, easy to order online and arrived promptly, however the device I received is faulty and doesn't work. Have had No option but to contact vype by email as their call centre hours are not suitable for people who are at work all day and cannot make calls, and they are not open at weekends, currently awaiting a response. Not a good start for me with vype I'm afraid to say.”

Helpful Report

Posted 8 years ago

“The E caps taste taste dreadful”

Helpful Report

Posted 8 years ago

“Starter kits went on sale the day after I paid full price for mine.”

Helpful Report

Posted 8 years ago

“I have still not received my ordered and the money was taken out of my account several days ago. I'd appreciate if someone could update me on my order my email a dress is jennifer.orchard@live.com Thanks”

Helpful Report

Posted 8 years ago

“Still waiting delivery”

Helpful Report

Posted 8 years ago

“Quite hard to rate my product when i havent recieved it yet. Ordered on 28.12.15 and took 3 days to despatch.... Granted not the ideal time to order online due to bank holidays etc but with a quicker despatch time id have my order by now. Its now 05.01.15 and delivery is expected tomorrow, i have no doubts the e-pen will help me to quit cigarettes and i am looking forward to that.”

Helpful Report

Posted 8 years ago

“Be kinda hard to review when I haven't actually received my purchase yet!!”

Helpful Report

Posted 8 years ago

“My e-cigarette arrived on 31st December 2015. Enclosed was a voucher for 20% off my next purchase. Unfortunately the expiry date of the voucher was the 31st December 2015. Very disappointed by this and would appreciate a new voucher to use.”

Helpful Report

Posted 8 years ago

“I buy these for my son in Ireland this offer was buy 5 get 1 free when they arrived they were different to my order and no free pack”

Helpful Report

Posted 8 years ago

“Doesn't charge so unable to use. Waiting for response”

Helpful Report

Posted 8 years ago

“I recently purchased a Vype ePen. I must say that I am very disappointed with the product. The capsules are very expensive compared to bottled liquids and do not last very log. Furthermore, the vaping is very poor compared with previous products. The 'hit' on the back of the throat is pretty much non-existent. I will not be purchasing any further capsules and will revert to using a product that uses bottled liquids.”

Helpful Report

Posted 8 years ago

“Ordered on the 12th October nearly 3 weeks later still hasn't turned up”

Helpful Report

Posted 8 years ago

“I wouldn't recommend vype e-cigs because they don't hold their charge. I only got an hour before it needed charged again and I hadn't 50 puffs. It's a shame because vype e-cigs are very neatly packaged and a great idea if they worked. It's back to filling fluid into my usual e-cigs.”

Helpful Report

Posted 8 years ago

“Ordered six days a go still waiting parcel as been in Preston Royal Mail for days”

Helpful Report

Posted 8 years ago

“At the beginning, the taste and the overall experience seem alright. This was especially with the first tip part of the initial kit. After a while the whole experience became horrible. Every time I was inhaling, my throat was burning. After several days, I've changed the tip thinking that the one I've been using was gone. With the second tip the burning throat sensation didn't disappeared. After several days, when I've inhaled the first time from the third tip, I felt the liquid in my mouth and my throat. I wouldn't recommend to anyone the Vype e-cigarettes. For me and my wife, these cigarettes were a very big disappointment.”

Helpful Report

Posted 8 years ago

“After the first charge and changing the cartridge it leaks all the time. Worst o the market, especially when they claim they don't leak. Changed cartridge for different flavours, all leak. Waste of money. I hope Vype read this review and send a pen that works. If you read this I strongly advise you not to buy. You will end up with a mouth of nicotine fluid. Not nice experience. Enough to send you back to cigarettes. Trading standards will be informed.”

Helpful Report

Posted 8 years ago

“Have been a customer of intelli cig for years,now you have changed to vype I find your clearomiser s for the E Tank no longer fit the batteries for the intellicig XL Pro. No information about this at all.”

Helpful Report

Posted 8 years ago

VUSE is rated 4.6 based on 6,339 reviews