VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have the e tank and have been a smoker for nearly 30 yrs but by using the e tank, I have stopped completely, it's been 4 months now and I know I'll never have another cigarette again!! I have weaned myself from 12mg of nicotine down to 3 and am just about to start 0, once my 3mg has gone, I've already bought it and am ready to go!! Best thing I ever did and great flavours!! Xxx”

Helpful Report

Posted 7 years ago

Hello Claire, and thank you for your feedback. It is always nice to hear, that our customers enjoy the transition from cigarettes to vaping, and are using Vype to do this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“No mess nice pen and easy to change cartridges”

Helpful Report

Posted 7 years ago

Hello Ruth, and thank you for your feedback. It is always nice to hear, that you are enjoying using your ePen device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“The delivery time is amazing and their products are good quality and very reliable, 100% recommend vype to anyone looking to Vape.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products, and that you are pleased with the delivery service. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use and battery life is long.”

Helpful Report

Posted 7 years ago

Hello. Thank you for you feedback. It is always nice to hear that our customer enjoy using our devices. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“When it was working it was great. Did everything it promised. Mine has now refused to charge properly and isn't holding any power after 2 months.”

Helpful Report

Posted 7 years ago

Hello Jennifer, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“spoke to customer service very nice man very helpful. orderd on line one got email few hour's later to say it had been sent out with a tracking number so I could see where my epen was recived it the next day I only ordered it at 1 the day before such great service and i love my e pen.”

Helpful Report

Posted 7 years ago

Hello Michelle, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products, and are pleased with the customer service received. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“New epen 3 is a great device, however the cartriages are way too expensive and not available in any shops, hence stopped using it.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. As the ePen 3 is our latest device, we are looking to launch the device in retail stores soon, so keep checking for updates. The cartridges for the ePen 3 are bigger than our older ePen device, so hold more eLiquid, and have been designed to give a richer and fuller flavour. Also, for every 5 packs of cartridges you buy, you get a pack free. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Different and safe for use, trust in the brand.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear, that you enjoy using our products. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“I have not had a cigarette since I switched to Vype, I trust the quality of the liquids, I always order direct each month and they arrive on time”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear, that you have enjoyed the transition from cigarettes to vaping, and that you like our flavours too. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“My wife and I use the vype E Pen because its compact and convenient. On the minus side we have found that 2nd generation E pen are failing faster than the original version.”

Helpful Report

Posted 7 years ago

Hello John, and thank you for your feedback. We are glad to hear that you like using your ePen device. As for the issues you have been having with the device, could you contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“Really glad to have the estick Max back!”

Helpful Report

Posted 7 years ago

Hello Sue, and thank you for your feedback. We are pleased to hear that you enjoy using the eStick Maxx device. Should you have any queries, about any of our products, you can always contact the Customer Care Team, who will be more than happy to help. You can contact them by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or you can e-mail at: info@govype.com.

Posted 7 years ago

“Stopped me smoking.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you have made the transition from smoking to vaping, and have chosen Vype to do this. If you have any queries about any or our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Bought these for my brother in law and he really likes it. There was a slight issue with delivery but as soon as I contacted Vype, I got a response and they sorted it out very swiftly indeed. Very happy with them :)”

Helpful Report

Posted 7 years ago

Hello Laurel, and thank you for your feedback. We are more than happy that we had been able to resolve your issue, and that you are pleased with the customer service received. If you have any further queries, please do not hesitate to contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Very happy with my Vype thank you”

Helpful Report

Posted 7 years ago

Hello Raymond, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Happy is a bit strong description.”

Helpful Report

Posted 7 years ago

Hello Ivana, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“I enjoyed the flavours it gave me a good throat hit”

Helpful Report

Posted 7 years ago

Hello Jayne, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device, and that you are pleased with the flavours available. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“They had exactly what I was looking for in stock and dispatched quickly and delivered within days of me ordering. Great service no messing about.”

Helpful Report

Posted 7 years ago

Hello Linda, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device, and that you are pleased with the delivery service. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Very happy best one i got”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying using their device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Vype e-cigarettes give a complete experience in terms of flavour and satisfaction with each puff. Good value for money, reliable and trustworthy.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“The Vype eTank Pro is the best vape I've used.”

Helpful Report

Posted 7 years ago

Hello Jack, and thank you for your feedback. We are glad to hear, that you enjoy using your eTank Pro device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who are available by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews