Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem
Rating: 4.73

4.7 Rating 4,647 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,647 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Waking Herbs 5 star review on 29th March 2024

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Waking Herbs 5 star review on 2nd February 2024

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Waking Herbs 5 star review on 5th December 2023

Ed Moses

Waking Herbs 5 star review on 2nd November 2023

Simone Van De Wijdeven

Waking Herbs 5 star review on 16th October 2023

Tracy Mitchell

Waking Herbs 5 star review on 20th September 2023

Timea Horvathova

Waking Herbs 5 star review on 15th August 2023

Laszlo Gabor Csikay

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 3 kinds of rape here when my normal supply was on hiatus, but none of them seemed to "work" for me to get to the place I'm accustomed to, even at double the dose. I'm disappointed. Returned to original supplier.”

Helpful Report

Posted 2 years ago

Hi Bryce, I am sorry to hear that the products did not meet your expectations. We will contact you via email.

Posted 2 years ago

“Package arrived with one end totally open. Package was not sealed properly.”

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Posted 2 years ago

Hi James, I am sorry to hear that your package arrived like that. we will contact you by email to see if we can figure out what caused this.

Posted 2 years ago

“Shipped twice but no delivery. I also had to pay shipping fee. Waste of money”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that your package has not arrived. Can you contact us by email.

Posted 2 years ago

“I still have not received my order now 10 days after despatch”

Helpful Report

Posted 2 years ago

Hi, I am sorry to hear that you have not yet received the order. We are seeing that some shipments experience delays. Can you send an email to admin@wakingherbs.com so we can look at your order.

Posted 2 years ago

“I placed an order in April but still haven't received it.”

Helpful Report

Posted 2 years ago

Hi David, Sorry to hear that your package has not arrived. We will contact you via email to offer a solution.

Posted 2 years ago

“I have bougt Silene undulata extract. Usually this plant comes in root or powder form. I couldn´t find instructions anywhere including Waking Herbs webpage on how to use/dose the extract. So I wrote them and asked for instructions. They never replied, and therefore the extract is still on the shelf and a waste of money.”

Helpful Report

Posted 2 years ago

Hi Jan, Sorry you didn't get a response to your question. I will now look up your mail and will answer it immediately.

Posted 2 years ago

“I made an order over two weeks ago and transferred the money for it (with proof I have emailed) the package has still not been posted to me, let alone delivered. I’m really hoping it’s not going to be too long till it gets to me but I wouldn’t be surprised if I never receive my order. They have a friendly customer support but that doesn’t change the fact that I might have wasted my money.”

Helpful Report

Posted 2 years ago

Hi Vinnie, I am very sorry to hear you had problems with your parcel. I will look into your order right now and contact you by mail immediately to solve your issue.

Posted 2 years ago

“I have yet to receive my order even though I have tried to reach out about it.”

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Posted 3 years ago

“I originally ordered 900 grams of Mimosa Hostilis root bark about a month ago now, maybe a little earlier. Unfortunately, I still haven't received my parcel yet. The customer service is good for the most part, but shipping could use a lot of work. I know things have been hard lately with Covid 19 and shipping orders, also with the Sueze canal being blocked I know that has affected trade a lot, but I placed my order before that happened. I just hope I get my package soon. Then my rating will most likely change quite a bit.”

Helpful Report

Posted 3 years ago

Hi Colin, Sorry you never recieved you package. We will be contacting you now to see what might have happened. Love and light!

Posted 3 years ago

“Ordered some stuff almost two months ago and still have to receive anything. Supposedly they sent new stuff but I haven't gotten any of that as well. 😔”

Helpful Report

Posted 3 years ago

Hi John, Thanks. That is indeed right. We have been in touch. Postal delays are not common anymore, but they do still happen from time to time. I have sent you a new parcel that is on its way since last week. If you have any other inquiries, please let me know. All the best, the WakingHerbs team

Posted 3 years ago

“My order wasn’t complete and I have sent a few emails to find a solution, I sent them letting them know they didn’t mail me 2 Kambo sticks but only one. I haven’t heard back from them despite sending out emails and it’s been well over 24 hours , I am looking for a solution to this. I don’t mind updating my review if they are going to work on helping me with a solution.”

Helpful Report

Posted 3 years ago

hi, sorry to read that we made a mistake. I saw that you emailed us Friday late, we responded Monday and we are sure we will solve this in a satisfactory way. Many blessings, Philip - Waking Herbs

Posted 3 years ago

Hi there, Thank you for your review. I am sorry about this issue. I am getting in touch with you now to solve it. All the best, the WakingHerbs team

Posted 3 years ago

“I did not find that the product performed any function at all. It was inactive. I did not get any benefit at all that I could tell.”

Helpful Report

Posted 3 years ago

Hi Lori, Thank you for your feedback. I have not heard this before about the product you ordered. We always strive to have the highest quality. I will get in touch with you to get into specifics and hopefully reach a solution. All the best, the WakingHerbs team

Posted 3 years ago

“it is Not a very strong product”

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Posted 3 years ago

“I never received my order. very disappointed.”

Helpful Report

Posted 3 years ago

Hi there. I will contact you in private about this situation, let's see how we can solve this situation! Waking Herbs team

Posted 3 years ago

“I've bought several varieties of hape from your store but haven’t found any I like.”

Helpful Report

Posted 4 years ago

Hi Nora, sorry to read you did not like the rapehs you got from us. I will contact you in private to talk about your experience. Dhara, the Waking Herbs team

Posted 4 years ago

“not good quality at all! mimosa was powder not shreded as the picture shows and contained very poor dmt!”

Helpful Report

Posted 4 years ago

“Failed to ship product after successful payment. Shipping took several weeks. Product that came was nearly expired and very weak. After not getting confirmation of my order being completed, I waited a few days and then reached out to them. I was told that they didn't get my payment. I had to research and show them that they did take my payment. It took some back and forth before they found that they did actually take payment. As an apology they included 2 small bags of tea leaves. Shipment took a very long time, and when the product came (sananga) it only had about 3 weeks before it expired even though the quantity I ordered was easily months worth. Furthermore the potency was very weak. I will not order from them again.”

Helpful Report

Posted 4 years ago

Dear Alex, thanks for your message and feedback. I have sent you an email to solve this with you. Best wishes, Philip

Posted 4 years ago

“Sadly, has been over a month and a half and I have yet to receive my order. Tracking shows it as still in transit, and I have done what I can on my end to further track it, however, I have been offered no definite options for resolution, refund or replacement. After my initial email inquiry to the company, and their initial response, communication from them has dropped. I appreciate the good they are doing, and know that this will eventually be resolved, but communication is currently lacking.”

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Posted 4 years ago

“It’s been quite awhile now and I have not received my order.”

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Posted 4 years ago

“I never recieved my purchase.”

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Posted 4 years ago

Waking Herbs is rated 4.7 based on 4,647 reviews