Waking Herbs Reviews

4.78 Rating 2,184 Reviews
95 %
of reviewers recommend Waking Herbs
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.84 out of 5
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Anonymous  // 01/01/2019
I never received my order. very disappointed.
Posted 3 months ago
Hi there. I will contact you in private about this situation, let's see how we can solve this situation!

Waking Herbs team
Posted 3 months ago
I've bought several varieties of hape from your store but haven’t found any I like.
Posted 3 months ago
Hi Nora, sorry to read you did not like the rapehs you got from us. I will contact you in private to talk about your experience.

Dhara, the Waking Herbs team
Posted 3 months ago
not good quality at all! mimosa was powder not shreded as the picture shows and contained very poor dmt!
Posted 7 months ago
Failed to ship product after successful payment. Shipping took several weeks. Product that came was nearly expired and very weak.

After not getting confirmation of my order being completed, I waited a few days and then reached out to them. I was told that they didn't get my payment. I had to research and show them that they did take my payment. It took some back and forth before they found that they did actually take payment. As an apology they included 2 small bags of tea leaves.
Shipment took a very long time, and when the product came (sananga) it only had about 3 weeks before it expired even though the quantity I ordered was easily months worth. Furthermore the potency was very weak. I will not order from them again.
Posted 7 months ago
Dear Alex, thanks for your message and feedback. I have sent you an email to solve this with you. Best wishes, Philip
Posted 7 months ago
Sadly, has been over a month and a half and I have yet to receive my order. Tracking shows it as still in transit, and I have done what I can on my end to further track it, however, I have been offered no definite options for resolution, refund or replacement. After my initial email inquiry to the company, and their initial response, communication from them has dropped. I appreciate the good they are doing, and know that this will eventually be resolved, but communication is currently lacking.
Posted 1 year ago
It’s been quite awhile now and I have not received my order.
Posted 1 year ago
I never recieved my purchase.
Posted 1 year ago
Did not receive my order.
Posted 1 year ago
Hi, our last email to you was on May 16 where we asked you to contact us. We did not receive response to that email. I will contact you in private. Best, Philip
Posted 1 year ago
Didnt help solve my login problem and ignored me.
Posted 1 year ago
Poor quality. Cheap. Get what u pay for.
Posted 1 year ago
Dear K. You have bought one of our most popular products which receives great feedback by many. I will contact you in private to talk this over with you and come to a solution. All the best, Philip
Posted 1 year ago
I still haven't gotten my order
Posted 1 year ago
Contacted at two weeks to ask about my package. Was told 2-4 weeks is to be expected for delivery to US. It's been 5 weeks now and still no package.I've contacted twice more and now recieve no response.
Posted 1 year ago
Made contact at about two weeks to see what happening with my package. Was told 2-4 weeks is average delivery to US. It's been over a month and still no package. I've reached out twice more and now no response. I'm beginning to feel scammed
Posted 1 year ago
Due to a honeycomb being amongst the product ot was taken in by customs here in nz and destroyed . Honey is a big industry here and i see why . I would have cost nearly twice the price to have it treated,something i could not afford at the time. Ive heard great reviews from your company so im sure this is not a regular occurrence. Thanks
Posted 1 year ago
sorry to read that the gift we added caused customs to destroy that gift. I will contact you through email to solve this. Best, Philip
Posted 1 year ago
That bark look like the mid bark y’all playin me
Posted 1 year ago
Well I just got my 5 pk. Sampler plus 2 free samples. So far the only thing I notice is it all burns my nose and smells like a dirty ashtray. I’m hoping I got the real thing cause I paid a lot and nothing happens when I use it.
Posted 1 year ago
I still have yet to receive my order
Posted 1 year ago
The products are not as strong as expected for the very expensive price I payed.
Posted 1 year ago
Tiny, tiny, tiny amounts of dried herbs for a very high price. I know the herb that I bought very well, and the dried did not smell right to me.
Posted 1 year ago
Dear V., we received a negative review from you. We are a bit surprised. You ordered Guayusa paste 30x - 10 gr. This is what we sent as well as two free sample bags, one guayusa and one ocotea. Your complaint is about tiny amounts of dried herbs. Are you sure this review is for us and not for another vendor? Please let me know, All the best, Philip (sent private as well but no response, so now put it on public a day later)
Posted 1 year ago
multiple emails about delayed shipment not answered
Posted 1 year ago
Waking Herbs is rated 4.78 based on 2,184 reviews