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4.8

Based on 3,698 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a

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Waking Herbs 5 star review on 18th May 2022

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Waking Herbs 5 star review on 2nd February 2022

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Waking Herbs 5 star review on 5th January 2022

Timea Horvathova

28

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed on April 7 2020 has not arrive, even though it was supposedly sent after it was discovered that I had in fact paid for it. This is May 24 and still has not arrived even after it was verified to have been paid for. This will probably not be posted, not a surprise if it does not.”

Posted 1 year ago

Hi there, sorry to hear your order has not arrived yet in these turbulent covid19 times. We have chosen to use reviews.io because they post ALL reviews :) I will contact you in private to look at how we can solve this issue with you, rest assured, we value happy customers! Waking Herbs team

Posted 1 year ago

“It has been more than 20 days since I ordered and it has not arrived. Order #WH25203 (May 2, 2019) I have been tracking it by the tracking number, and seems that it might be stuck in US customs (maybe?) According to the website, waking herbs estimates it takes about 10 to 16 days to arrive and it has been more than 25 days now. I paid extra for expedited tracking and the last tracking annotation I received was at least a week ago and it looks like the package has not moved anywhere since. I have emailed waking herbs 3 times in the last few days and have had no reply and it seems the website has been down for a few days too. At least they could have sent me a response. Is there something wrong over there? Jose U.”

Posted 2 years ago

Dear Jose, sorry to read that your parcel is being delayed by customs. Very annoying indeed. I see you emailed us Friday and Sunday when we were not in office. Those are the days when we spend sacred time with our family. I will contact you in private to discuss this issue with you. All the best, Philip

Posted 2 years ago

“Love you guys :-)”

Posted 1 year ago

“Did not receive item. It has been several months since I ordered. DO NOT BUY THROUGH HERE.”

Posted 2 years ago

“I’m only giving a poor review because no one has responded to my several emails over the last two weeks regarding my package being returned to sender by Australian Customs! I’ve had great success using WakingHerbs’ services before, which is why I’m surprised that it has taken so long to get response! I’d really appreciate a response from your team. Thanks.”

Posted 2 years ago

“Reviewing because I can't get ahold of anyone at the site and this is getting ridiculous. Ordered the 9th of May and still haven't received my product or any indictation it's even coming. Unsure if this is a scam or not. If it isn't they can reach out to me here, or in any of the other ways I've left them. Can't seem to submit a ticket on their broken website either.”

Posted 2 years ago

Dear Nathan, sorry to read that you feel negative about us. Let me assure you there is no reason to feel like that. Your order was shipped May 13th with an extra blessing for safe travels. Estimated shipping time from Europe to the US is between two to four weeks. In general our parcels arrive in 12 to 16 days. You emailed us once on Saturday May 25 when we were closed during the weekend. Then on Sunday May 26 you wrote your review. Today Monday 27 we are in office and answered your email already. I'm sure your order will arrive shortly. All the best, Philip

Posted 2 years ago

“I loved the Ayahuasca vine product and the speedy shipping. Microdosing the vine has put me in an uplifted and balanced mood throughout the day. It’s potent, and non psychoactive which I wanted it to be.”

Posted 10 months ago

“I made an order over two weeks ago and transferred the money for it (with proof I have emailed) the package has still not been posted to me, let alone delivered. I’m really hoping it’s not going to be too long till it gets to me but I wouldn’t be surprised if I never receive my order. They have a friendly customer support but that doesn’t change the fact that I might have wasted my money.”

Posted 1 year ago

Hi Vinnie, I am very sorry to hear you had problems with your parcel. I will look into your order right now and contact you by mail immediately to solve your issue.

Posted 1 year ago

“Shredded MHRB from US came very fast, strong color, so far very clean, will recommend.”

Posted 1 year ago

“Fast delivery and great service. Bought Mimosa Hostilis and is exceptional quality. Highly recommended.”

Posted 1 year ago

“All who seek healing have the natural right to receive it, and in this spirit the team at Waking Herbs is doing sacred work. A wide selection of offerings, fast shipping, exceptional quality, kind responsive customer service, a well maintained website, all come together to make Waking Herbs my choice for access to these healing plants. Thank you.”

Posted 1 year ago

“Awesome site, been ordering from them for years now, never had any issues and they always send me some extra gifts!”

Posted 1 year ago

“Mooie producten, goede en snelle service. Daarnaast wordt er meegedacht en gecommuniceerd op een prettige manier.”

Posted 2 years ago

Ha Pim, ik heb net weer een pakketje jouw kant op gestuurd, fijn dat je tevreden bent en terug komt :) Waking Herbs

Posted 2 years ago

“Bought what I was looking for, package arrived fine though my landlady tried to steal my package, and then vehemently claimed it was empty which had me terrified that customs had siezed it for shits and giggles. Anyway after opening and ensuring the contents were indeed not stolen, I proceeded in creating the dye I was originally planning on. One good shirt and an overnight wash/dry/dye cycle, I was ecstatic about the outcome. Had the exact pattern and color and depth I was looking for in a dye. Wore it for a few weeks, nearly every day. Then I decided to visit family, left the shirt at home for a wash. When I came home I made a realization that the shirt, even though it was everything I'd ever wanted, wasn't the kind of shirt I deserved. I'd realized I'd been wearing that shirt for the comfort it gave me, the escape from the reality of being addicted to other, not-so-great shirts. And maybe I could've kept going on, could've kept wearing that shirt and enjoying it to my heart's content, but the shirt spoke to me. It told me that those sleeves weren't for me, that I was destined for other shirts. Cozier, more varied shirts. And I agreed with it. Waking Herbs definitely helped me realize that it's not the dye that matters, but the shirts we grow attached to, and the shirts we don't wear often any more. Delivery took around a week, I think? Either way good service all 'round. Would definitely buy dye again if I ever picked up TD'ing clothes again. Doubt I will though, it's definitely an experience.”

Posted 2 years ago

“A knowledgeable and caring staff that put love into every order of these beautiful and holy plants.”

Posted 2 years ago

“Fantastic site with top quality products. I hope you keep up the good work for as long as possible. I would highly recommend wakingherbs, where I got some of the best plant products from good sources!”

Posted 2 years ago

“I had ordered a product some time ago and it never arrived nor was I able to get a refund.”

Posted 2 years ago

Hi Robert, we have emailed you on the fact that your order has returned to the warehouse but we have not heard from you, I will contact you in private to look at solving this matter.

Posted 2 years ago

“You guys do a great job. thanks a lot!”

Posted 2 years ago

“Everything arrived, fantastic quality.”

Posted 2 years ago

“This company is a blessing to humanity for the service they provide. Simple and accessible website, safe and convenient financial transaction options, concise and positive communication throughout, dependable and expeditious shipping, ultimately resulting in the reliable delivery of the highest quality product. Thank you for your work, with all that I am. Blessings Anonymous”

Posted 2 years ago

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Waking Herbs is rated 4.76 based on 3,698 reviews