Waking Herbs Reviews

Name: Waking Herbs
Address: Nieuweweg 5a, Haarlem
Rating: 4.74

4.7 Rating 4,525 Reviews

94 %

of reviewers recommend Waking Herbs

4.7

Based on 4,525 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

+3123 7370 777

Email:

admin@wakingherbs.com

Location:

Nieuweweg 5a
Haarlem
2033 DK

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Waking Herbs 5 star review on 2nd November 2023

Simone Van De Wijdeven

Waking Herbs 5 star review on 16th October 2023

Morgan Fraser-lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top suppliers, constant quality and sustainability of products. Quick response and friendliness. As a customer, I feel respect and friendship with the wakingherbs team.”

Helpful Report

Posted 4 weeks ago

Dear Alan, Thank you so much for your kind and thoughtful review! We truly appreciate your feedback and are delighted to hear about your positive experience with our team and products. At WakingHerbs, we're dedicated to delivering top-quality products and exceptional customer service. We aim to maintain the highest standards of quality and sustainability, and your words of appreciation motivate us to continue our efforts. It's customers like you that make our work truly rewarding, and we're thrilled to know that you feel respected and valued as part of our WakingHerbs community. Your satisfaction and trust mean the world to us. If you ever have any questions, requests, or feedback in the future, please don't hesitate to reach out. We're here to assist you and look forward to serving you again. Thanks for being a part of the WakingHerbs family!

Posted 4 weeks ago

“I love the liaan, it makes me happy and it’s beautiful! Thank you🙏🏼”

Helpful Report

Posted 4 weeks ago

Dear Simone, Thank you so much for your kind words! We're thrilled to hear that you love the Liaan and that it brings you happiness. Your support and appreciation mean a lot to us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to make your experience as wonderful as possible. 🙏😊 Love and light, Waking Herbs

Posted 4 weeks ago

“Quality and fast”

Helpful Report

Posted 4 weeks ago

Dear Sjoerd, Thank you for your kind feedback! We're delighted to hear that you found our service to be of high quality and efficient. We always strive to provide the best for our customers. If you have any further comments or suggestions, please feel free to share. We appreciate your support!

Posted 4 weeks ago

“Quality customer service, quality products, they are one of the best on the market. Bless you Waking Herbs!”

Helpful Report

Posted 4 weeks ago

Dear Richard, Thank you so much for your kind words and support! We truly appreciate your feedback and are thrilled to hear that you're satisfied with both our customer service and products. We're dedicated to providing the best quality possible, and it's customers like you that make it all worthwhile. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Bless you too, and thank you for choosing Waking Herbs!

Posted 4 weeks ago

“I'm very happy with the beautiful products of Waking Herbs. Good quality and quick service 😍”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely feedback! We're thrilled to hear that you're happy with our products and that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need assistance with anything, please don't hesitate to reach out. Have a wonderful day!

Posted 4 weeks ago

“I am very happy with the freshness, quality and potency of the medicine I ordered and in my experience it was always a very good quality.”

Helpful Report

Posted 1 month ago

Dear Alexander, Thank you so much for your positive feedback! We're thrilled to hear that you are pleased with the freshness, quality, and potency of the medicine you ordered. Our team works diligently to ensure that our products meet the highest standards, and it's always rewarding to know that our efforts are appreciated by our valued customers like you. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support! Love and light, Waking Herbs

Posted 4 weeks ago

“Extremely fast delivery, nice little gift in the package, the products are as expected, nothing less.”

Helpful Report

Posted 1 month ago

Dear customer, Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a great shopping experience with us. Our team works hard to ensure fast delivery and provide a little extra something to brighten your day. We're thrilled to know that the products met your expectations. If you ever have more needs or any questions in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again. Enjoy your products!

Posted 4 weeks ago

“Very good customer service”

Helpful Report

Posted 1 month ago

Dear customer, Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service. Our team is dedicated to providing top-notch assistance and making sure our customers are happy. If you have any more feedback or need any further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Love and light, Waking Herbs

Posted 4 weeks ago

“great all around in this age of physical detachment and automated hope.”

Helpful Report

Posted 1 month ago

Dear Jo, Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. In a world that sometimes feels increasingly automated, we strive to provide a personal touch and meaningful connections. Your support is invaluable, and we look forward to serving you again in the future. Love and light, Waking Herbs

Posted 4 weeks ago

“Great service, fast delivery and fair prices. Ordered blue lotus, product was good.”

Helpful Report

Posted 1 month ago

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. We take pride in offering fast delivery and fair prices to our valued customers. It's wonderful to know that the blue lotus product you ordered met your expectations. We truly appreciate your support and hope to serve you again in the future. If you ever have any questions or need assistance, please feel free to reach out. Your satisfaction is our priority! Love and light, Isabel

Posted 4 weeks ago

“Thank you Waking Herbs for you excellent service.”

Helpful Report

Posted 1 month ago

Dear Judith, You're very welcome! We're thrilled to hear that you had an excellent experience with our service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again. Have a wonderful day! Love and light, Waking Herbs

Posted 4 weeks ago

“Snelle levering, hele behulpzame medewerkers. Goede service. Altijd een prachtige verbinding met de producten die ik bestel. Dankjewel”

Helpful Report

Posted 1 month ago

Dankjewel voor je vriendelijke woorden! We zijn blij om te horen dat je tevreden bent met onze service en dat je geniet van de producten die je bij ons hebt besteld. Snelle levering en behulpzame medewerkers zijn een belangrijk onderdeel van onze inzet voor klanttevredenheid. We waarderen je als klant en kijken ernaar uit om je in de toekomst nog meer prachtige producten te bieden. Nogmaals bedankt!

Posted 4 weeks ago

“I have ordered several products from the "Shipped from USA" section. Those showed up on time.. quality products... The last order was not from the USA selection, and it did not arrive. All my orders are rated as follows: Banisteriopsis Caapi 5 STARS Psychotria Viridis 5 STARS Golden Boa Rapé 5 STARS Wooden Kuripe 5 STARS Synaptolepis Kirkii 0 STARS, NEVER received Silene Undulata 0 STARS, NEVER received. I have started to order rapé from a different store because of this issue. I may be back when the USA selection is updated”

Helpful Report

Posted 1 month ago

Dear Joel, thank you for reaching out. We will contact you via email. love and light, The Waking Herbs team

Posted 1 month ago

“Great customer service! I wouldn’t by my plants from anywhere else! Trust worthy and great communication from everyone I have had contact with! This is a #1 company to do business with! Thanks again Waking Herb!!”

Helpful Report

Posted 1 month ago

Dear Tracy, Thank you so much for your kind words and enthusiastic support! We're thrilled to hear that you had a fantastic experience with our customer service and that you trust us for your plant needs. Providing excellent service and maintaining open communication are top priorities for us, and we're delighted that you've had such a positive experience. Your satisfaction and trust mean the world to us, and we look forward to continuing to serve you and meet all your plant-related needs in the future. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Waking Herb, and we sincerely appreciate your business. Love and light, Waking Herbs

Posted 4 weeks ago

“Waking herbs has helped me through my spiritual journey the products always came on time if not earlier than expected. always top shelf hands down some of the purest product I've ever used and it's funny because not only you received the best product it also comes with extra LOVE 🫶 my favorite part.. of the whole experience THANK YOU .. WAKING HERBS YOU'VE CHANGED MY LIFE 🙏✌️🖖sincerely George”

Helpful Report

Posted 1 month ago

Dear George, Dear George, Thank you so much for sharing your incredible feedback with us! We're truly touched by your kind words and thrilled to hear that Waking Herbs has been a positive and transformative part of your spiritual journey. We're dedicated to delivering the best products and experiences to our customers, and it's wonderful to know that our items have consistently met your expectations and arrived promptly. The fact that you've found them to be some of the purest you've ever used means a lot to us. We appreciate your recognition of the extra love we put into our work, as it's a testament to our commitment to enhancing the well-being of our valued customers. Your gratitude and support mean the world to us, and we're honored to have played a part in your journey. Thank you for choosing Waking Herbs, George. We're here for you on every step of your path. Wishing you continued growth and fulfillment on your spiritual journey. Love and light, Waking Herbs

Posted 4 weeks ago

“goed ontvangen door de brievenbus. Product voldeed.”

Helpful Report

Posted 1 month ago

Dear Rina, Dank je wel voor je positieve feedback! We zijn blij om te horen dat je bestelling goed ontvangen is en dat het product aan je verwachtingen voldeed. Als je in de toekomst nog vragen hebt of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We waarderen je steun!

Posted 4 weeks ago

“Posted this yesterday, didn't show so posting again. This company is a fraud. They twice sent my package to a different address in a different state. It's clearly some type of fraud where they keep you hoping you'll get your product just long enough for any fraud protection from your debit or credit card to expire on the purchase. complete fraud”

Helpful Report

Posted 1 month ago

Dear Jason, We hope this message finds you well. We wanted to follow up on our recent email correspondence and the actions we've taken to address the situation you encountered. Firstly, as mentioned various times per email, we sincerely apologize for the delivery issues you experienced, which caused frustration and inconvenience. As previously discussed via email, we have taken the following steps to rectify the situation: 1. **Complete Refund:** We have processed a full refund for your order, ensuring you are not financially affected by the mishap. 2. **Reshipment:** To make up for the delivery problem, we have re-shipped your order from our US store. This includes chacruna, caapi, and mimosa. We are working diligently to ensure this package reaches you safely and promptly. 3. **Coupon:** We have provided you with a coupon for our US store as a gesture of goodwill, which you didn't accept. We understand the frustration and inconvenience you faced, and we want to assure you that we are committed to resolving this matter to your satisfaction. While we deeply regret the inconvenience you experienced, we want to emphasize that Waking Herbs is a legitimate and reputable business with a substantial number of satisfied customers worldwide. We are grateful for their trust in us and are committed to continuously improving our services. We truly appreciate your business and are genuinely sorry for any distress this situation may have caused you. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you to the best of our ability. Thank you for your understanding. Warm regards, Waking Herbs Team

Posted 1 month ago

“I see a lot of people complaining about not receiving their order quickly. Folks, this is not Amazon, with 2-day Prime shipping. I'm of the opinion that when venturing into the world of plant medicines, patience is requisite. Waiting 56 days for my order to arrive was actually a good opportunity to sit with my intention and reasons for embarking on this journey.”

Helpful Report

Posted 1 month ago

Dear Valued Customer, Thank you for sharing your perspective on the order delivery timeframe. We appreciate your patience and understanding, as you rightly pointed out that the world of plant medicines operates at a different pace than mainstream online retailers. Your willingness to use this time for introspection and aligning with your intentions for the journey is truly commendable. At Waking Herbs, we strive to provide our customers with high-quality products and a unique experience, and we are grateful to have customers like you who value the transformative potential of these sacred plants. If you ever have any questions, need assistance, or would like to share your journey with us, please feel free to reach out. We're here to support you. Warm regards, The Waking Herbs Team

Posted 1 month ago

“Love this company and their plant medicines/teacher!”

Helpful Report

Posted 1 month ago

Dear Wayne, Thank you so much for your kind words and support. We are delighted to hear that you have had a positive experience with our plant medicines and services. Your feedback means a lot to us, and we are here to provide the best quality and care possible. If you ever have more questions, need assistance, or would like to share your experiences, please feel free to reach out. We are here to help and look forward to serving you in the future. Warm regards, Waking Herbs Team

Posted 1 month ago

“Dear team of Waking Herbs, thank you very much for the fast and trustworthy delivery, also for your support towards occuring questions! Beautiful medicine!!”

Helpful Report

Posted 1 month ago

Dear Nabi, We're thrilled to hear that you had a positive experience with Waking Herbs! Thank you for your kind words and for taking the time to share your feedback. We're committed to providing fast and trustworthy delivery and excellent customer support. We're delighted to know that you found our products to be beautiful medicine. Your satisfaction is our utmost priority, and we're here to assist with any questions or assistance you may need. If you ever have more questions or require further support, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Waking Herbs Team

Posted 1 month ago

Waking Herbs is rated 4.7 based on 4,525 reviews