Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,099 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 1st June 2025

L Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service”

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Posted 7 years ago

“Excellent customer service!”

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Posted 7 years ago

“I purchased a KW pendant from the 50% off sale without realising that no exchanges could be made. The pendant arrived and was much larger than I was expecting (thought it would be the smaller botanical heart). After heading to Albany, Gabor told me he would email head office and see what he could do. He got back to me very quickly the following day and told me I could exchange the necklace at North West (closer to my house). The woman at NW W&H was also extremely helpful! - Not sure of her name, Asian lady, maybe in her 40s? Overall, super impressed with W&H's customer service. 5 stars!”

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Posted 7 years ago

“Very happy wonderful service kept fully informed”

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Posted 7 years ago

“First time ordering online as I usually shop in-store. I found it interesting that you could order the size ring you wanted but there were no guarantees you'd get it (as it turns out for me I wasn't able to get the size I requested). Otherwise it was good. It was packaged so nicely when I received it!”

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Posted 7 years ago

“To date I have purchased 8 or 9 items from W+H, and I'll continue to purchase more!! My wife loves their diamond range. These are items we'll treasure forever. W+H are my #1 jewellers, I wouldn't shop anywhere else. Big thanks to you! -Charles, New Plymouth”

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Posted 7 years ago

“The lady I was emailing was very nice and very helpful”

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Posted 7 years ago

“The bracelet is very suitable for the purpose I required.”

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Posted 7 years ago

“They are always so friendly!”

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Posted 7 years ago

“Great service and wrapping”

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Posted 7 years ago

“Very accurate, fast and easy service. Quality product with good images so you know what you order is going to look like on arrival.”

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Posted 7 years ago

“No Complaints, great service and fast delivery :)”

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Posted 7 years ago

“Excellent communication about the progress of my order. Beautifully gift wraped.”

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Posted 7 years ago

“Initially were unable to supply my ordered item but went above and beyond to provide an alternative and resolve the situation.”

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Posted 7 years ago

“Found out that at first my order could not be fulfilled. I was disappointed, but someone rang to say they had found they did have one more and rang me personally to tell me. I thought this was really nice touch.”

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Posted 7 years ago

“Amazing prices”

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Posted 7 years ago

“Competitive prices and amazing brands”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“My order arrived very quickly. W &H emailed to let me know it was on its way so I knew to look out for it. Parcel looks great. It's a pressie. Top marks guys”

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Posted 7 years ago

“Great selection. Good prices. Fast delivery.”

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Posted 7 years ago

Walker and Hall is rated 4.8 based on 5,099 reviews