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wardow Reviews

1.8 Rating 187 Reviews
18 %
of reviewers recommend wardow
1.8
Based on 187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 28th February 2024
Anonymous
wardow 1 star review on 3rd January 2024
Alexe Mihai
wardow 1 star review on 15th April 2023
Anonymous
wardow 1 star review on 13th January 2023
Pedro Machado
wardow 1 star review on 23rd November 2022
Anonymous
13
Anonymous
Anonymous  // 01/01/2019
My experience of Wardow.....horrendous. My only word of advice......avoid. I placed an order. Wardow tell me my order was delivered. Wardow have not produced an actual version of any actual signature, nor anyone’s at our property or in the vicinity, just a typed surname. Wardow have sent me a geo-cache event of the delivery address which shows the point of delivery. It is not my address. Despite reiterating this over and over I need to prove the non delivery of the parcel. How do I do this when the evidence is so clear and they still do not listen. This is a never ending cycle meaning the money given as a present to me and spent with Wardow is in their bank account and I do not have the lovely bag I ordered nor does it seem anyway of rectifying. Please save yourself the same issue, my experience suggests you do not use this website.
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Posted 4 years ago
The site is a fraud....bought a Brics Bag that they NEVER delivered. I believe they are working hand in hand with DHL which is a BIG shame !. They haven't refunded my money since 12wks !!!
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Posted 4 years ago
Terrible customer service. The package got lost with DHL and I have to wait up to 8 weeks to get a refund for something I haven’t received.
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Posted 4 years ago
Terrible customer service with extremely long wait times for any response. They offer no solution to your problem and just ignore the questions you ask.
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Posted 4 years ago
I ordered a suitcase a month ago and I am still waiting for the item that supposedly I should have received on 30th of November I sent them numerous emails but their customer service is horrific AVOID THEM
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Posted 4 years ago
As other unsatisfied customers have said items lost in transit Customer service days will take several weeks No mention of resending goods Do not buy
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Posted 4 years ago
Extremely concerning -avoid at all costs. Wardow have taken a Paypal payment, 4 days later they state 'no payment received' and cancel order? When questioned they state no payment received despite Payal confirming this who have now opened investigation and frozen Wardow Paypal account. I have never experienced such incompetence or negligence- other customer report similar neglect- avoid. D
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Posted 4 years ago
Be careful with this shop. they made a mistake sending the parcel and customer service isn't willing to find a solution. I have no proof they actually send anything I ordered. Seems to be a scam company.
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Posted 5 years ago
An excellent German company with a UK website providing quality handbags, some of which cannot be found in the UK. Ordering is simple and delivery quick. Both bags that I have ordered from them are exactly as advertised and are excellent products. Would definitely recommend if you are bored with what you see in our high street shops.
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Posted 6 years ago
wardow is rated 1.8 based on 187 reviews