WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,282 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was easy to place, associate was knowledgeable and helpful, packages were received in a timely manner.”

Helpful Report

Posted 5 years ago

Hello Ashton, We value your feedback and we're happy you received excellent customer service and fast delivery. Your satisfaction is always top priority! Warm wishes, Warm Your Floors

Posted 5 years ago

“Fast and as advertised”

Helpful Report

Posted 5 years ago

Hello, Great to hear your received speedy shipping. Thank you for your business! Warm wishes, Warm Your Floors

Posted 5 years ago

“My husband is not an electrician. He struggled installing our new heating thermostat to no available. Thanks to your 800 phone number and the patience of one of your techs we now have a heated bathroom floor again.”

Helpful Report

Posted 5 years ago

Hello Joyce, We are thrilled to hear you are enjoying warm and toasty floors once again and we value your feedback! Warm wishes, Warm Your Floors

Posted 5 years ago

“The team was really helpful and fast. I didn't want to hold up our tile installer and they worked very quickly to accomidate my requests!”

Helpful Report

Posted 5 years ago

Hello Lisa, Sounds like everything went smoothly and worked out just right! Thank you for your business. Warm wishes, Warm Your Floors

Posted 5 years ago

“This was a replacement for a thermostat that stopped working after 6 years. I figure that's not bad. We had a programmable one, but didn't change the temp, so we bought the core/standard one this time. Just a warning - don't even CONSIDER that you can put this in yourself, even as a replacement unless you're a licensed electerician/builder. Just the instructions made my eyes bulge. But our friend, a contractor, put it in, took about half an hour or more. Worked like a charm. From 66, it went to 81 degrees and toasty within the hour. I love the radiant heat, it's in our bathroom.”

Helpful Report

Posted 5 years ago

Hello Rachel! Radiant heat is a wonderful thing and we are so happy you are enjoying your warm floors once again. Thank you for your business! Warm wishes, Warm Your Floors

Posted 5 years ago

“Website easy to navigate. Customer service/sales team very knowledgeable and helpful. Prices are good.”

Helpful Report

Posted 5 years ago

Hello, Thank your for the positive feedback and your business! Warm wishes, Warm Your Floors

Posted 5 years ago

“Won’t install for another week or 2, but as received the mats test perfectly and the directions are clear and easy to follow!”

Helpful Report

Posted 5 years ago

Hello Doug, We hope your installation is seamless and we appreciate your business. Let us know if we can assist you further. Warm wishes, Warm Your Floors

Posted 5 years ago

“The Tech Person was very helpful in walking me through what to do.”

Helpful Report

Posted 5 years ago

Hello James, Thank you for letting us know how our tech did when walking you through the process. We are thrilled that you are satisfied! Warm wishes, Warm Your Floors

Posted 5 years ago

“Had an issue with an order but they made it right. I would highly recommend this company.”

Helpful Report

Posted 5 years ago

Hello Kevin, We are happy to have corrected your order and even happier that you would recommend. Your feedback and is very valuable to us. Warm wishes, Warm Your Floors

Posted 5 years ago

“Enjoyed the conversation with the sales rep on the phone. She was very helpful. And the new thermostat arrived when she said it would in two business days!”

Helpful Report

Posted 5 years ago

Hello Cherryl! Thank you for the valuable feedback and we're glad you received great customer service. This make us happy and we appreciate your business. Warm wishes, Warm Your Floors

Posted 5 years ago

“The NuHeat thermostat arrived quickly and installation was straightforward. Programming the thermostat is so much easier than the original 2008 NuHeat thermostat which was unreliable. So far the replacement is working and not randomly going into standby mode. Hoping it continues to perform as programmed!”

Helpful Report

Posted 5 years ago

“Great service assistant, easy ordering, quick delivery. Our thermostat needed to be replaced. This was easy! Thank you”

Helpful Report

Posted 5 years ago

Hello Pauline, It's great to hear your order was seamless and easy. Your satisfaction is our top priority! Warm wishes, Warm Your Floors

Posted 5 years ago

“Great service!!!”

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Posted 5 years ago

Hello Luis, Thank you for your feedback! Warm wishes, Warm Your Floors

Posted 5 years ago

“Fast shipping. Great customer service”

Helpful Report

Posted 5 years ago

Hello, 100% customer satisfaction is our top priority and we are thrilled you received great customer service with your order. Warm wishes, Warm Your Floors

Posted 5 years ago

“We ordered a thermostat and it was delivered in good time.”

Helpful Report

Posted 5 years ago

Hello William, We are happy you received your thermostat in no time and we thank you for your purchase. Warm wishes, Warm Your Floors

Posted 5 years ago

“I was very pleased with the prompt service and delivery of my replacement Home thermostat. The only issue was that the package was delivered in a soft envelope, so the outer box was crushed, causing initial concern that the unit was damaged as well. But not to worry, the unit was in perfect condition and is now installed and working as expected.”

Helpful Report

Posted 5 years ago

Hello Andrew, This is great news and we hope you are enjoying those warm floors! Warm wishes, Warm Your Floors

Posted 5 years ago

“Online order easy and item quickly shipped. A question on order addressed with personal response. Very pleased and highly recommend.”

Helpful Report

Posted 5 years ago

Hello, We are thrilled you are please with our product and services. We value your feedback and we thank you for your business! Warm wishes, Warm Your Floors

Posted 5 years ago

“Our warm floors have served us well. We just upgraded to an easier thermostat. The floors have been perfect for our past 7 years. Thank you.”

Helpful Report

Posted 5 years ago

Hello, We value our customer and to hear this makes us so happy! Thank you for your business. Warm wishes, Warm Your Floors

Posted 5 years ago

“As advertised and surprisingly quick delivery”

Helpful Report

Posted 5 years ago

Hello Wayne, Thank you for the positive feedback and your business! Warm wishes, Warm Your Floors

Posted 5 years ago

“Thank you!!!”

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Posted 5 years ago

Hello Adam, You shouldn't be thanking us, we should be thanking you! Thanks for the feedback. We appreciate it! Warm wishes, Warm Your Floors

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,282 reviews