WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,282 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just installed the new control unit yesterday. I like it much better than the original control unit. It is much simpler to operate. I just hope it lasts.”

Helpful Report

Posted 5 years ago

Hello Phil, Thank you for your feedback on the control unit you purchased with us. Enjoy those warm and toasty floors! Warm wishes, Warm Your Floors

Posted 5 years ago

“Always a pleasure to deal with. They work well with their customers.”

Helpful Report

Posted 5 years ago

Hello Matt, We love our customers and we appreciate your loyalty as we strive to provide excellent customer service! Warm wishes, Warm Your Floors

Posted 5 years ago

“very good service. and it helped me a lot. thank you”

Helpful Report

Posted 5 years ago

Hello AJ, Thank you for your feedback. Your satisfaction is out top priority. Warm wishes, Warm Your Floors

Posted 5 years ago

“I called WarmYourFloor.com to get a consultation regarding compatibility of different thermostats. I got what would fully replace a broken thermostat.”

Helpful Report

Posted 5 years ago

Hello Gregory, We are thrilled you decided to call us! We do hope you are enjoying your warm floors with the new thermostat! Warm wishes, Warm Your Floors

Posted 5 years ago

“Shipping and Delivery was quick. Thank you!”

Helpful Report

Posted 5 years ago

Hello Brian, Your welcome and thank you for your feedback! Warm wishes, Warm Your Floors

Posted 5 years ago

“Matthew was excellent, knowledgeable and pointed me to a cheaper product when a custom mat would be more costly than a warmwire system. Unit installed easily and Im walking on warm tile in my newly renovated bathroom”

Helpful Report

Posted 5 years ago

Hello Brian, We are thrilled to hear you received excellent customer service with a knowledgeable rep that was able to help you make the right decision for your needs. Enjoy those warm and toasty floors! Warm wishes, Warm Your Floors

Posted 5 years ago

“Helped confirm my diagnosis and sent part to me very quickly”

Helpful Report

Posted 5 years ago

Hello Stephanie, We are always here to help our clients get down to the bottom of any issues they are having with their systems and make the appropriate recommendations. Thank you for your feedback. Warm wishes, Warm Your Floors

Posted 5 years ago

“Great customer service , prompt responses and quick delivery and free.”

Helpful Report

Posted 5 years ago

Hello Eric, Thank you for your purchase. We thrilled everything went smoothly for you. Warm wishes, Warm Your Floors

Posted 5 years ago

“Excellent installation telephone support. Call takers seem to be field experienced.”

Helpful Report

Posted 5 years ago

Hello Micheal, Thank you for providing us with amazing feedback. Customer satisfaction is top priority for us, so we always appreciate when customers let us know. Warm wishes, Warm Your Floors

Posted 5 years ago

“Great my bare feet loves it.”

Helpful Report

Posted 5 years ago

Hello William, We are thrilled to hear you are enjoying warm and toasty floors once again. Warm wishes, Warm Your Floors

Posted 5 years ago

“It worked great.”

Helpful Report

Posted 5 years ago

Hello Steven, Wonderful! Thank you for your purchase. Warm wishes, Warm Your Floors

Posted 5 years ago

“Very helpful, easy ordering, fast shipping!”

Helpful Report

Posted 5 years ago

Hello, Thank you for the great feedback. Warm wishes, Warm Your Floors

Posted 5 years ago

“Appreciated the excellent tech and customer service I received in swapping out a 15+ year old wall controller. Made the purchase and self-installation a whole lot easier.”

Helpful Report

Posted 5 years ago

Dear Joseph, We are happy you decided to upgrade your wall controller with us and it's great to know your self-installation went smoothly. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Well designed, easy to use website. Great prices, great selection and prompt delivery, as well.”

Helpful Report

Posted 5 years ago

Sharon, We are thrilled to hear you are happy with your purchase and transaction. Warm Wishes, Warm Your Floors

Posted 5 years ago

“service was excellent”

Helpful Report

Posted 5 years ago

Larry, Thank you for providing us with your feedback. 100% customer service is a top priority for us. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Fast friendly service. Thank you!”

Helpful Report

Posted 5 years ago

Bryce, We are happy to know you received friendly service and that you are satisfied. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Great website, been a customer for years, very professional”

Helpful Report

Posted 5 years ago

Patrick, It's been a pleasure serving you all these years. Thank you for being a loyal customer. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Order was timely and team followed up immediately after placing the order. Called a few times for clarity questions and the staff offered timely and clarification explanations.”

Helpful Report

Posted 5 years ago

Karen, Thank you for letting us know how your transaction went. 100% customer service is our top priority and we thrilled to know you received that. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Easy order, fast shipping.”

Helpful Report

Posted 5 years ago

Hello, We are happy to hear you are satisfied and we look forward to assisting you in the future. Warm Wishes, Warm Your Floors

Posted 5 years ago

“I ordered an extra floor sensor because my contractor told me he puts 2 in, with one as a spare, just in case the active one fails. That way switching to the extra sensor, if needed, at the thermostat is simple. Ordering was easy and it came quickly.”

Helpful Report

Posted 5 years ago

Stuart, Thank you for for your business and we are happy you are satisfied with your order and that you received speedy shipping. Warm Wishes, Warm Your Floors

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,282 reviews