WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,282 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and assistance with replacing a faulty thermostat.”

Helpful Report

Posted 5 years ago

Hi Rod, Thank you for the positive feedback! We are happy to help whenever we can, especially when it comes to getting your floors warm and toasty again. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very good except I was replacing a discontinued model controller which used a double receptacle box. I did not want to replace the box and surrounding dry wall. I am not real happy with the half cover I found. Is there an adaptor plate available to convert a double gang to a single gang box?”

Helpful Report

Posted 5 years ago

Dear Mark, Thank you for the positive feedback. I have escalated your inquiry to our service department and they will get back to you directly to help with this question. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Fast reply, and turn around time”

Helpful Report

Posted 5 years ago

Hello, We are happy to hear everything went smoothly! Let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Works-good just as advertised.”

Helpful Report

Posted 5 years ago

We appreciate your feedback and it's wonderful to hear our product has met your expectations. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Amazing customer service!”

Helpful Report

Posted 5 years ago

Hello Darren, Our customer service team is always here to assist you and we are thrilled that you are happy with the help you received. Warm Wishes, Warm Your Floors

Posted 5 years ago

“received on time, in working order”

Helpful Report

Posted 5 years ago

Thank you for taking the time to let us know how your order went. We are happy to hear everything arrived on time. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Very helpful thank you”

Helpful Report

Posted 5 years ago

Dear Daniel, We are always happy to learn when our customers received helpful advice and thank you for taking the time to let us know that. Warm Wishes, Warm Your Floors

Posted 5 years ago

“The new thermostat I ordered was delivered in a timely fashion. The staff was immensely helpful, patient and knowledgeable.”

Helpful Report

Posted 5 years ago

Dear Robert, It's great to hear our well trained staff was able to help you with your thermostat order and provide you with the right feedback. We appreciate you taking the time to let us know how we did. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Product arrived on schedule. As a non-diy, even I completed the project.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to let us know how we did with your order. We are so happy to hear your item arrived on time and installation went smoothly. Warm Wishes, Warm Your Floors

Posted 5 years ago

“WYF was very helpful on the phone and answered all my questions thoroughly. After ordering both Thermostat and heating films they were delivered in a timely manner. Hope to install in a couple of weeks in my bathroom and looking forward to warm feet at night when washing up at night!”

Helpful Report

Posted 5 years ago

Chuan, Thank you for your positive feedback, we're glad you enjoyed our service. We know your installation will go smoothly but we encourage our customers to contact us if they ever need anything, we're here to help!

Posted 5 years ago

“Perfect replacement for an old thermostat that had failed.”

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Posted 5 years ago

We're glad to hear your thermostat is working well. Thank you for your business!

Posted 5 years ago

We are thrilled to learn that you found the perfect replacement part and that your system is up and running as it should. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Just needed a new Thermostat!! Installed & working great!!”

Helpful Report

Posted 5 years ago

Dear Valued Customer, We are happy to hear your thermostat was successfully installed and working wonderfully. Enjoy those warm and toasty floors! Warm Wishes, Warm Your Floors

Posted 5 years ago

“I'm a tile and flooring contractor and I install a bunch of these systems. I've tried other brands and styles but I always prefer the Warm Wire. Ease of installation and reliability are what drives my choices here. I've never had a problem with these systems, I find them so easy to install, and have had many happy customers over the years. Customer service has been excellent, the few times I've needed to call. Overall, I highly recommend Warm Wire.”

Helpful Report

Posted 5 years ago

Dear Donald, We value your feedback as a industry expert and we are thrilled to know that our WarmWire products provide reliability for your customers and that they've exceeded your expectations. Our customer service is always available to answer any and all questions you may have. Best Wishes, Warm Your Floors

Posted 5 years ago

“Very helpful on the phone and delivery was fast.”

Helpful Report

Posted 5 years ago

Dear Larry, We are happy to hear our representative was able to provide you with answers you needed and your delivery came on time. Warm Wishes, Warm Your Floors

Posted 5 years ago

“above...... beyond...... STELLAR.”

Helpful Report

Posted 5 years ago

Dear Jon, We are very happy to hear our services went beyond your expectations. We value our customers and their time. Thank you for providing us with great feedback! Warm wishes, Warm Your Floors

Posted 5 years ago

“excellent service !”

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Posted 5 years ago

Dear Louie, We appreciate your feedback and we are thrilled to know that our services were to your satisfaction! Warm wishes, Warm Your Floors

Posted 5 years ago

“I enjoy my warm floors”

Helpful Report

Posted 5 years ago

We are so happy to hear you are enjoying your warm and toasty floors! Warm wishes, Warm Your Floors

Posted 5 years ago

“Matthew was very helpful during the purchase, he did a good job.”

Helpful Report

Posted 5 years ago

Dear Richard, We are happy to hear that Matthew was able to assist you in making a purchase. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Our controller had gone out. The upgraded NuHeat Home controller worked perfectly! Good price, fast delivery. Grateful value.”

Helpful Report

Posted 5 years ago

Dear John, It's great to hear your new controller is working perfectly and that you are satisfied with your purchase. Warm Wishes, Warm Your Floors

Posted 5 years ago

“You guys were great. Your comment and phone # on Amazon put me in touch with you and you gave me great advice. You shipped quickly and I upgraded my thermostat. I can now turn my heated floor on or off from my mobile phone. Ain't technology grand! Thank you. Highly recommend. JF”

Helpful Report

Posted 5 years ago

Dear Jim, Technology is amazing and it's great to hear the advice you received was helpful. Enjoy your warm floors. Warm Wishes, Warm Your Floors

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,282 reviews