WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,283 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally satisfied with product ease of installation and performance. Also very good support service.”

Helpful Report

Posted 5 years ago

Hi Louis - We're happy to hear the installation was easy! Let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very good customer service-polite and helpful. Thank you.”

Helpful Report

Posted 5 years ago

Hi There - Thank you for the feedback regarding our customer service. We take pride in assisting our customers. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I purchased a replacement thermostat as the one in our Master bathroom stopped working after 15 years and two months. Installation was straight forward and works fine”

Helpful Report

Posted 5 years ago

Hi Roger - We are happy to year your master bathroom has warm floors once again! Warm Wishes, Warm Your Floor

Posted 5 years ago

“On time every time. Very pleased.”

Helpful Report

Posted 5 years ago

Hi Don - Wonderful to hear! Thank you for the feedback. Warm Wishes, Warm Your Floor

Posted 5 years ago

“WRF answered my questions and helped me with the layout of my floor. They also provided a discount via online order.”

Helpful Report

Posted 5 years ago

Hi Richard - We are happy to hear we answered your questions and have a nice floor layout. Please let us know if we can assist with anything else in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“When I just ordered a mat, they got in touch with me to make sure I understand that I also needed a thermostat, good cover.”

Helpful Report

Posted 5 years ago

Hi Steven, Thank you for the kind words, we appreciate you taking the time to write us a positive review! We take pride in making sure our customers get exactly what they need. Thank you, Steven!

Posted 5 years ago

“Customer service and support team were very knowledgeable and helpful. They help me pick up everything I needed for the job. Now it’s time to install it. Hope everything works”

Helpful Report

Posted 5 years ago

Hi Mario, We're very glad you enjoyed our service and we appreciate you taking the time to write us a positive review. Should you have any installation questions, don't hesitate to call us, we'll be happy to help! Thank you, Mario!

Posted 5 years ago

“Our heated bathroom floor was no longer heating. It was suggested by NuHeat that it was more likely the controller than the element under the tile. I ordered a new controller from Warm Your Floor. The process was easy and I had the controller in a couple of days - exactly when promised! However, the electrician determined that it was indeed the element and the way that it was wired and installed under the tile. A new controller wouldn't help in our case. Very disappointed! I will have to return the controller. However, my overall experience was excellent!”

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Posted 5 years ago

“Had it before, really like!”

Helpful Report

Posted 5 years ago

Hi Vicki - We love hearing you're a loyal warm floor fan! Thank you for purchasing your warm floor items from us! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Warm Your Floor really delivered for us! Our NuHeat Harmony controller recently failed with two months left on the warranty. Unfortunately, it was out of production and the new Home controller wouldn't fit in our electrical box without lots of work. NuHeat had no new Harmonys but Warm Your Floor did. Mathew and Kelsey worked patiently with us, when NuHeat would not, to provide a new Harmony under warranty. This required more than a few phone calls. But, they remained courteous and committed to finding a solution for us.”

Helpful Report

Posted 5 years ago

Hi Richard, We're so glad you enjoyed our service and we appreciate you taking the time to write us a positive review. We work hard to make sure our customers are satisfied and provide the best customer experience possible. Thank you, Richard!

Posted 5 years ago

“The new unit was easy to install. And took care of the problem”

Helpful Report

Posted 5 years ago

Hi William - Wonderful, we love to hear how easy installation was! Warm Wishes, Warm Your Floor

Posted 5 years ago

“easy to order, priced fairly. great customer service.”

Helpful Report

Posted 5 years ago

Hi Steve - Thank you for the feedback. We are happy to hear you are satisfied and we were able to help. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I replaced my 15 y/o infloor controller with the Nuheat touch screen controller. I was a little apprehensive because it stated the controller has limitations on the type of infloor temperature sensor it can work with. Fingers crossed and it works great! Love the touch screen and easy set up and display info.”

Helpful Report

Posted 5 years ago

Hi Don - Glad to hear you have warm floors once again! If you run into ANY issues, please let us know but it sounds like everything is working as planned. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Don’t usually do reviews You folks are over the top W price and extra instructions when factory instructions weren’t adequate Factory instructions were definitely confusing”

Helpful Report

Posted 5 years ago

Hi Ed - We are honored you placed a review, especially since you rarely do them. Glad you found the information to be helpful and make your project easier. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great service, easy to install!”

Helpful Report

Posted 5 years ago

Hi Tom - Thank you for your feedback. We are happy to hear you had an easy install. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I found your website to be very user friendly and the price for our replacement thermostat couldn't be beat by any local company. Shipment was same day (and free) and I received within 2 days. That is outstanding customer service.”

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Posted 5 years ago

Hi Kathleen - We were happy to make the process as easy as possible, with good pricing! Warm Wishes, Warm Your Floor

Posted 5 years ago

“I order They deliver Enough said”

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Posted 5 years ago

Hey Robert - Sounds perfect to us. Thank you for the feedback! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very quick delivery!!!”

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Posted 5 years ago

Hi Jennifer - Wonderful to hear! We hope your floors are nice and toasty! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great Online customer service. Very knowledgeable staff and quick response”

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Posted 5 years ago

Hi Trevor - We were happy to assist! We love helping our customers! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Had the thermostat that I needed to replace m broken outdated model. Really liked that they sent me an e-mail with information on programing the thermostat since that did not come with the product - TB”

Helpful Report

Posted 5 years ago

Hi Thomas - We are glad the email with the instruction manual was helpful! We hope you have nice and toasty floors all winter long! Warm Wishes, Warm Your Floor

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,283 reviews