WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product.”

Helpful Report

Posted 5 years ago

Carol, We appreciate you taking the time to write a review, thank you! We're so glad you had a great experience.

Posted 5 years ago

“Great experience! Fast delivery and competitive pricing”

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Posted 5 years ago

Catherine, Thank you for writing us such a nice review! We work hard to ensure our customers have a great experience. Our staff will be so happy to read your kind words, thank you!

Posted 5 years ago

“good service”

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Posted 5 years ago

Mario, Thank you so much for leaving us a review, we're glad you had a great experience!

Posted 5 years ago

“very user friendly thermostat. happy to have upgraded”

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Posted 5 years ago

Paul, Thank you for your kind words! You made a great choice of upgrading your thermostat as well!

Posted 5 years ago

“Very nice people, and got my order as we wanted. Excellent!!”

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Posted 5 years ago

Hi Jorge, Thank you for taking the time to write us a review! Our staff is thrilled you had a great experience with us!

Posted 5 years ago

“I called regarding a thermostat issue for my NuHeat system. The representative was very helpful. I ended up purchasing a new thermostat that was delivered quickly. Kudos for fantastic customer service!”

Helpful Report

Posted 5 years ago

Sheri, We appreciate you writing us a review, thank you! We pride ourselves on having friendly and knowledgable staff and your words reaffirm that, thank you!

Posted 5 years ago

“thank you for your help in setting the unit up as the manual leaves a little to be desired”

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Posted 5 years ago

Ed, Thank you for your kind words, we pride ourselves on having knowledgable staff. We're so glad you had a great experience with us!

Posted 5 years ago

“Excellent service, quick turnaround.”

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Posted 5 years ago

Ed, Thank you so much for your kind words! We appreciate you sharing your input with us.

Posted 5 years ago

“Great customer service and product was new in the manufacturer packaging.”

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Posted 5 years ago

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Posted 5 years ago

“Order the recommended replacement thermostat on line and received it on time as promised. The replacement thermostat was easy to setup via the wizard application. The screen is clearer and fonts are easy to read without use of magnifying glass and or glasses. HIGHLY recommend the site for product etc. etc. and most important. THE BEST PRICE!!!!”

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Posted 5 years ago

“i have yet to install the product but it appears to be user friendly i'll let you know more later.”

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Posted 5 years ago

“Great support and easy to do business with.”

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Posted 5 years ago

“Good floor heating”

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Posted 5 years ago

Hi Gary, Thank you for your positive feedback. We are happy to know your floors are warm and toasty and we are always here to assist our customers. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Amazing pre-sale customer service and fast shipping. Thanks so much!”

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Posted 5 years ago

Hi Jon, Our customer service is always here to assist you and we are happy you received speedy delivery on your order. Don't hesitate to reach back out to us should you need further assistance. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Everything necessary is included, good instructions.”

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Posted 5 years ago

Hi! It always feels good to get everything you need up front and clear instructions for an effortless installation. We are happy to know you are a satisfied customer and we are always here to assist. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

Hi Don, Thank you for the great feedback! Our customer service team is always here to assist you. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Very dependable controls and much simpler to install and program versus previous models.”

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Posted 5 years ago

Hi Jay, We are very happy to hear that you are satisfied with your purchase model and it's ease of use. Don't hesitate to reach back out to us if you should need further assistance. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Nice job. worked great. Thanks”

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Posted 5 years ago

Hi Ron, Thank you for the great feedback! We are always happy to hear from satisfied customers. Don't hesitate to reach back out if you should need anything additional. Warm Wishes, Warm Your Floors

Posted 5 years ago

“Great service and assistance with replacing a faulty thermostat.”

Helpful Report

Posted 5 years ago

Hi Rod, Thank you for the positive feedback! We are happy to help whenever we can, especially when it comes to getting your floors warm and toasty again. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very good except I was replacing a discontinued model controller which used a double receptacle box. I did not want to replace the box and surrounding dry wall. I am not real happy with the half cover I found. Is there an adaptor plate available to convert a double gang to a single gang box?”

Helpful Report

Posted 5 years ago

Dear Mark, Thank you for the positive feedback. I have escalated your inquiry to our service department and they will get back to you directly to help with this question. Warm Wishes, Warm Your Floors

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews