WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,283 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 10-year old thermostat stopped working and the replacement I ordered arrived promptly and was very easy for me to install (two wires from the main breaker, two from the floor heating unit and two from the floor sensor. It took all of 15 minutes. A special small screwdriver to connect the tiny floor sensor wires was even included. Excellent experience all around.”

Helpful Report

Posted 5 years ago

Hi Mark - We are happy to hear your new thermostat is working as it should and that it was easy to install! Please let us know if we can assist further. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I have owned a Nuheat floor heating system for many years. I needed a new controller and Warm Your Floors was very helpful.”

Helpful Report

Posted 5 years ago

Hi Robert - We are happy to hear the new controller is working well! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“The service was great and the product and prices were excellent.”

Helpful Report

Posted 5 years ago

Hi There - Thank you for your review! We appreciate you taking the time to complete it. Warm Wishes, Warm Your Floor

Posted 5 years ago

“switch is simple to use”

Helpful Report

Posted 5 years ago

Hi Mike - Happy the switch worked out! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very good customer service. Very responsive.”

Helpful Report

Posted 5 years ago

HI Roger - Thank you for your feedback regarding our customer service, we take pride in it! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Best thing for my wife...no more cold feet❤️”

Helpful Report

Posted 5 years ago

Hi There - We agree! Warm floors are the best! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Great Customer Service and response times.”

Helpful Report

Posted 5 years ago

Hi James - Thank you for your feedback -- we take pride in our customer service. Warm Wishes, Warm Your Floor

Posted 5 years ago

“I needed a larger mat than the one that I purchased earlier. My tile guy was going to be at the house in the morning. The staff got my order out late in the day for an early morning delivery. Great job!”

Helpful Report

Posted 5 years ago

Hi Richard - We were happy to help your project go smoothly! Sounds like you will have amazing floors! Warm Wishes, Warm Your Floor

Posted 5 years ago

“The phone staff were extremely knowledgeable and helpful in dealing with my questions. I would certainly recommend them to friends.”

Helpful Report

Posted 5 years ago

Hi There - Thank you for sharing your feedback! We love helping our customers get warm floors. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very easy to work with and knowledgeably.”

Helpful Report

Posted 5 years ago

Hi Don - We were happy to assist you! Let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Very quick shipping and service-would use again”

Helpful Report

Posted 5 years ago

Hi There - Wonderful -- we're all about fast shipping here! Please let us know if we can help with anything else. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Good and reliable service. Fast shipping too !”

Helpful Report

Posted 5 years ago

Hi Arno - Thank you for the feedback! We were happy to assist. Warm Wishes, Warm Your Floor

Posted 5 years ago

“Nu Heat Thermostat you sent - easy to install to replace dead Raychem one. So much easier to program and understand! Sent in very timely manner. Thank you!”

Helpful Report

Posted 5 years ago

Hi Jill - We are happy to hear the Nuheat Thermostat is working well for you! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Had to replace the thermostat after 10 years. The replacement was easy to install and set up.”

Helpful Report

Posted 5 years ago

Hi Mark - We are happy to hear to was easy to install and set up! Warm Wishes, Warm Your Floor

Posted 5 years ago

“Free one day delivery made the good prices even better.”

Helpful Report

Posted 5 years ago

Hi Jim - We're glad you were able to start your project ASAP! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“She was very helpful on our phone conversation.”

Helpful Report

Posted 6 years ago

Hi Jeff - Glad to hear customer support staff was helpful! Please let us know if there is anything else we can help with. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“I haven't installed the thermostat yet but I can enthusiastically compliment your service. You made it so easy and pleasant to order the part and it arrived here within 2-3 days. You provided a phone number to call if I encountered any problems and thanked me for my order. I don't know how you could have made that process any nicer. Thank YOU!”

Helpful Report

Posted 6 years ago

Hi There - You are SO welcome! Please let us know if you encounter any questions when installing your thermostat. Warm Wishes, Warm Your Floor Team

Posted 6 years ago

“Above and beyond customer service! My order was checked before it was sent and I was contacted to make sure I didn't forget a thermostat (I already had one). Very knowledgable and courteous staff!”

Helpful Report

Posted 6 years ago

Hi John - Thank you for the kind words! We love working with customers like you. Let us know if we can help with anything further. Warm Wishes, Warm Your Floor Team

Posted 6 years ago

“Easy to install and very efficient”

Helpful Report

Posted 6 years ago

Hi There - Glad to hear it was easy and most importantly efficient! That's what we like to hear! Warm Wishes, Warm Your Floor Team

Posted 6 years ago

“The staff recommended an upgrade to my floor thermostat that quit working. I am beyond pleased with their suggestion given and the ease of installment that took less than 15 minutes!”

Helpful Report

Posted 6 years ago

Hi There - We are happy to hear you are loving the new thermostat and everything went smoothly. Please let us know if you have any other questions. Warm Wishes, Warm Your Floor Team

Posted 6 years ago

WarmYourFloor.com is rated 4.8 based on 2,283 reviews