WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product. Been using it for years on bathroom remodels. Easy installations. Great service and quick delivery.”

Helpful Report

Posted 4 years ago

Hi Michael - Thank you for the feedback. Using it for years speaks to the brand and quality! Warm Wishes, Warm Your Floor

Posted 4 years ago

“I needed to swap out an old thermostat for the heated floor in my mud room. It simply had stopped warming this critical conditioned space. The replacement thermostat is installed and working well. The instructions were clear and easy to follow. I'm not an electrician and have only a novice level of experience installing electrical devices. Anyway, once I figured out that I had turned the power off to the thermostat my confidence soared. Ha! Bottom line: the replacement thermostat was affordable and easy to install.”

Helpful Report

Posted 4 years ago

Hi There - Thank you for all of those details and the review. Enjoy your warm floors! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Had to call in to for a shipping question and received great Customer Service. My thermostat arrived promptly and works nicely.”

Helpful Report

Posted 4 years ago

Hi Arthur - Glad to hear! Please let us know if we can assist further. Warm Wishes, Warm Your Floor

Posted 4 years ago

“The experience seems to be good so far. I received my materials but I was disappointed that I spent thousands of dollars on the materials and no instructions came with the order.”

Helpful Report

Posted 4 years ago

Hi There - Very frustrating the manufacturer does not add the manuals! We will send you a link to the manual. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Order received as promised and in great shape. Customer service was excellent at responding to a technical question.”

Helpful Report

Posted 4 years ago

Hi Manco - Wonderful to hear. Enjoy your toasty floors! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Haven't installed the product yet, but ordering it from the site and shipping was easy and seamless. Package arrived in a timely manner.”

Helpful Report

Posted 4 years ago

Hi There - Please let us know if we can assist with anything when you install. Thank you for the review, we appreciate it! Warm Wishes, Warm Your Floor

Posted 4 years ago

“The order process for the replacement was pretty easy. But finding someone in our area to come to our home to check out the problem was difficult. There aren’t many experienced with this system.”

Helpful Report

Posted 4 years ago

Hi Charles - If you have any questions about the system, we are certainly available to assist if we can. Our customer service reps have walked a lot of people through the process -- 1.866.558.3369. Warm Wishes, Warm Your Floor

Posted 4 years ago

“The thermostats were just as described and shipped very quickly. Will order from them again very soon.”

Helpful Report

Posted 4 years ago

Hi Chris - Wonderful to hear! Happy to assist with any questions you may have in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Warm floor in the kitchen in cold weather is a kingly luxury and I LOVE it! Easy to use and set up. Works flawlessly.”

Helpful Report

Posted 4 years ago

Hi Michael - We agree! Kitchens with warm floors certainly are a delight! Thank you for your review, we appreciate it. Warm Wishes, Warm Your Floor

Posted 4 years ago

“It would have been nice to know that I HAVE to set up an account with Microsoft to use the product I had purchased. So far, that isn't going well. If I had known this was the process I would not have purchased a WiFi thermostat. I am very disappointed in the process. I paid a substantial difference in price for this one and setting it up through a third party is proving problematic. I like to exchange this model for the one without WiFi. Please advise.”

Helpful Report

Posted 4 years ago

Hi Ken - Great to hear! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“All my questions were promptly answered and quotes and drawings were delivered quickly. Very happy with the information, choice and service. Project won't be installed until late Feb. thus I cannot report on its operation.”

Helpful Report

Posted 4 years ago

Hi John - Glad to hear the ordering process was smooth. Please do reach out if you need assistance in February! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Good all around service”

Helpful Report

Posted 4 years ago

Hi There - Wonderful to hear! Thank you for your review. Warm Wishes, Warm Your Floor

Posted 4 years ago

“The staff at WYF is exceptional. Everyone is very responsive and accommodating and understanding. I had one of the best shopping experiences online in a very long time. Scott was so patient with my many calls and questions and he helped me figure out the best products to use. Kelsey was very understanding when my shipment was delayed and offered to ship overnight. I definitely recommend this company. One of the last great online retailers.”

Helpful Report

Posted 4 years ago

Hi Samuel - Wow, thank you for the raving review! We take pride in taking care of our customers making sure they get the toasty floors they deserve. Please let us know if we can assist with anything in the future. Warm Wishes, Warm Your Floor

Posted 4 years ago

“I ordered a replacement thermostat for my bathroom floor and I could not be more pleased. The thermostat was delivered on time and the order was complete. The installation was simple. I am totally satisfied and I will recommend your products and service to others!”

Helpful Report

Posted 4 years ago

Hi Terri - Thank you so much! We are happy to hear everything went smoothly. We appreciate the recommendation(s)! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Sales rep. was courteous and informative on the phone. I got what I needed and the my floor is warm.”

Helpful Report

Posted 4 years ago

Hi Wendy - Glad to hear it! Please let us know if there is anything else we can assist with. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Replacement of thermostat for a 10 year old unit went smoothly. Tech advised watching a third party YouTube video, which was excellent. Just wish the company had their own on the website.”

Helpful Report

Posted 4 years ago

Hi Jean - Glad to hear the replacement went smoothly! One day we hope to have more of our own how-to videos. For now, we rely on manufacturers and those in the field installing every day. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Service was great,,”

Helpful Report

Posted 4 years ago

Hi Efrain - Glad to hear the service met your expectations! Warm Wishes, Warm Your Floor

Posted 4 years ago

“I am warm now, so far so good 😊! Thanks”

Helpful Report

Posted 4 years ago

Hi Shahla - Glad to hear you are nice and toasty! Warm Wishes, Warm Your Floor

Posted 4 years ago

“My floor has been out for several years with a power outage I finally got to replace it with your order and I love my floor, thank you warm your floor you’re my new best friend.”

Helpful Report

Posted 4 years ago

Hi Marilyn - You are SO welcome! We are glad we could assist with your warm floor! Warm Wishes, Warm Your Floor

Posted 4 years ago

“The ordering process was simple and efficient. The forecast for delivery was not accurate as the product arrived a week later than the website projected. That said, the thermostat was easy to install and works very well.”

Helpful Report

Posted 4 years ago

Hi R. Gary - Thank you for your candid review! We are sorry to hear it arrive a week later than expected. However, we are glad to know everything else went smoothly. Warm Wishes, Warm Your Floor

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,366 reviews