WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,264 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a replacement...can't live without a warm floor in tile bathroom!”

Helpful Report

Posted 2 years ago

Nancy, we agree! Enjoy those warm floors!

Posted 2 years ago

“Perfect. Solved problem!!!”

Helpful Report

Posted 2 years ago

We are happy to hear everything worked out well! Thank you for sharing Geraldine.

Posted 2 years ago

“Helpline is fantastic! No endless hold before talking to a person. Very helpful personnel manning the phones. Best customer service I have encountered. On top of all that, their products are first rate.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing about your experience with our customer service. We are glad to hear we were able to provide you with our best!

Posted 2 years ago

“Fast friendly service....well done thank you!”

Helpful Report

Posted 2 years ago

Thank you for sharing John! We appreciate your kind words.

Posted 2 years ago

“works perfectly if you follow the directions.”

Helpful Report

Posted 2 years ago

Thank you for sharing Richard! We are happy to hear all is working well.

Posted 2 years ago

“Very fast turnaround. Received my order in Nebraska 4 days after an online order that shipped free from California. Installed myself and works great.”

Helpful Report

Posted 2 years ago

We are so glad to hear everything is in working order. Thank you for your review Robert!

Posted 2 years ago

“Shipping was immediate, delivery was right on time. Next step is installation. So far so good!”

Helpful Report

Posted 2 years ago

Please reach out if you have any questions during the installation. Thanks for sharing Robert!

Posted 2 years ago

“Called Customers Support to replace thermostat. Perfect advice. Order came fast. Called again & helped with install. Love it...”

Helpful Report

Posted 2 years ago

We are always happy to help! Thank you for reaching out and sharing your experience.

Posted 2 years ago

“We received, installed and are using with ease! Thanks for the upgrade:)”

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Posted 2 years ago

We love to hear this Sandi! Thanks for sharing.

Posted 2 years ago

“Matthew and the Warmyourfloor staff were very helpful and on target in getting my order together and very prompt. Mick MKBuilders”

Helpful Report

Posted 2 years ago

Thank you for your review Mick! We are happy to help make sure everything is all set.

Posted 2 years ago

“I phone the manufacturer as our floor warm system was not working. They told me to the model number and directed me to warm your floor. The web site was easy and the new control arrived quickly. We installed and our floor is warm once again. Thank you”

Helpful Report

Posted 2 years ago

We are happy to hear your floors are warm again! Thank you for sharing your experience Julie.

Posted 2 years ago

“It was easy to install. Came with great instructions. Have not used it yet...but excited to do so!!”

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Posted 2 years ago

Thank you for taking the time to write a review Diane! Let us know if you need anything once you try it out.

Posted 2 years ago

“Installing the new thermostat was a breeze. So happy to have warm floors again!”

Helpful Report

Posted 2 years ago

Glad to hear it Mark! Enjoy those warm floors this season and every day.

Posted 2 years ago

“Customer service was quick and accurate. Product swap out was easy.”

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Posted 2 years ago

Thank you for using our customer service to find exactly what you needed! We are glad to hear it was an easy transition John.

Posted 2 years ago

“Thermostat works great.”

Helpful Report

Posted 2 years ago

Thank you for sharing Richard! Enjoy that new thermostat and those warm floors.

Posted 2 years ago

“My first purchase a year ago was a great, I phoned in as the mat sizes listed “anywhere online” weren’t what I needed…same thing this year! One phone call, customer support found the right size, on sale and I had my parts the next day- my tile crew never missed a beat, saved me $$$.”

Helpful Report

Posted 2 years ago

We are so glad to we found what you needed and your project remained on time. Thank you for sharing Rick!

Posted 2 years ago

“On top of it!!!”

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Posted 2 years ago

Thanks for sharing Rand!

Posted 2 years ago

“Good response, delivery earlier than expected. The thermostat works well, and the instructions on how to program it, which were sent separately by WYF without me having to ask, eliminated the need for me to search for them online.”

Helpful Report

Posted 2 years ago

Thank you for sharing all the great ways we serve our customers! Enjoy that new thermostat and those warm floors.

Posted 2 years ago

“Of course, I ordered the wrong thermostat to replace one that had died. Ordered the correct one and sent the first one back for a credit. All went smooth and was credited promptly. Even had to call WarmUp for help to get this new thermostat programmed. It's not all that easy and clear for this old guy. WarmUp was really nice and helpful. All in all - it's so nice to have my warm floor in the bathroom back on these cool nights in Colorado. Thank you WarmYourFloor for having the correct item itn stock and accepting the first one back.”

Helpful Report

Posted 2 years ago

Thank you Stephen. We were happy to help! We are glad you have those warm floors back too.

Posted 2 years ago

“great customer service..helpful,,,went overboard to get 3 bathroom mats just right !!!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write this review William! Now that it's all figured out, enjoy the warmth!

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,264 reviews