WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,264 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response to the order, great instructions (better than the manufacturer), and good info in general. I will recommend and would use again but am not planning on anything going wrong again.”

Helpful Report

Posted 2 years ago

Thank you for sharing James! We are glad to hear our directions helped and we were able to provide accurate information for your project.

Posted 2 years ago

“Great customer service!”

Helpful Report

Posted 2 years ago

Thank you for sharing about our great service Paul!

Posted 2 years ago

“This is the second warming mat we have purchased, and although it is not yet installed, we know we will love it just as much as the first one. The customer service at WarmYourFloor.com is top notch. There was a question about my ship-to address, and I was contacted right away for clarification. Shipping was fast and no hassle. I highly recommend them if you have cold floors!”

Helpful Report

Posted 2 years ago

Thank you for your continued support Suzanne! We appreciate the review and love being able to provide you with warm floors.

Posted 2 years ago

“I'll use WarmYourFloor again because pre-sales, ordering, shipping, and post-sales support were provided to me at a professionial level.”

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Posted 2 years ago

We are so proud to have provided you with quality and professional assistance. Thank you for taking the time to write this review Ben!

Posted 2 years ago

“Very user friendly.”

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Posted 2 years ago

Thank you for your feedback on the website Walter!

Posted 2 years ago

“Easy to replace our original model. Does a great job of heating the toes!”

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Posted 2 years ago

Thank you for sharing Vivien! Enjoy those warm floors!

Posted 2 years ago

“We had a floor heating system installed with new construction and the original thermostat provided was unacceptable and that is why we purchased a thermostat from you as a replacement.”

Helpful Report

Posted 2 years ago

Thank you for sharing Charles. We are glad you found a replacement thermostat that better suited your needs!

Posted 2 years ago

“Everyone on phone at company was awesome! Also, product came in good condition.”

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Posted 2 years ago

Thank you for sharing about our wonderful employees Dan! We are proud to have them on our team.

Posted 2 years ago

“Quick delivery of replacement thermostat and kept me informed of shipping progress. Easily repaired by electrician. Thank you!!”

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Posted 2 years ago

Thank you for sharing your experience! We are happy to hear all went well.

Posted 2 years ago

“Wonderful experience in a time crunch. Krista was incredible.”

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Posted 2 years ago

Thank you Netanel for sharing about Krista. We are glad to hear you had a great experience with us!

Posted 2 years ago

“Ordering was easy and personal very helpful”

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Posted 2 years ago

Thank you for sharing about our service Gary!

Posted 2 years ago

“Warm Your Floor had exactly what we needed, shipped fast and they provided helpful instructions as well.”

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Posted 2 years ago

Thanks for sharing Michelle! Please reach out if you need anything else!

Posted 2 years ago

“New thermostat replacing one from 2008 was far simpler to install and operate as promised. 5 star*****”

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Posted 2 years ago

Thank you for the 5 star review Stephen! We are happy to hear the upgrade went well and you are enjoying it.

Posted 2 years ago

“I needed two splice kits for a repair on a Ditra floor system . I contacted Ditra to purchase them . Their price point was reasonable , however , it included a $ 65 dollar UPS charge . I was able to find Warm Your Floor , which had the kits in stock , and able to ship them quickly for a reasonable price . I was able to save $ 75 by doing so !”

Helpful Report

Posted 2 years ago

Thank you for sharing! We strive to provide competitive pricing and quick shipping. We are happy to hear you were able to save money and get your products quickly.

Posted 2 years ago

“The online website was easy to use and my order was shipped immediately. The attention given to ensuring a positive customer service was eccellent.”

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Posted 2 years ago

Thank you for sharing Jerry! We are so glad to hear you received excellent customer service.

Posted 2 years ago

“Quick easy and friendly customer service.”

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Posted 2 years ago

Thank you Ian!

Posted 2 years ago

“Very responsive and knowledgeable!”

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Posted 2 years ago

We are happy to help Zack! Thank you for sharing!

Posted 2 years ago

“thermostat arrived as promised and perfectly replaced the malfunctioning unit that was originally installed.”

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Posted 2 years ago

We are so glad you were able to replace the thermostat quickly. Thank you for your review Stace!

Posted 2 years ago

“My Thermostat went out and of course, you don't know until it is cold. The replacement came quickly and all is well.”

Helpful Report

Posted 2 years ago

We are glad to hear you got those warm floors working again! Thank you for sharing!

Posted 2 years ago

“The floor was already a heated floor. I just replaced the thermostat.”

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Posted 2 years ago

Thank you Peggy for sharing!

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,264 reviews