WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, delivery was fast. Instructions for wiring with thermostat were difficult to understand but the YouTube video clarified the correct wiring connections. Thermostat works great!”

Helpful Report

Posted 2 years ago

Thank you for sharing Michael! We are glad the installation was completed with minimal confusion and that everything is working well.

Posted 2 years ago

“Web site was user friendly. Item delivered on time to intended destination and billed correctly. Survey completed by Ken Litwiller from Mennonite Central Committee.”

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Posted 2 years ago

Thank you for the review Ken! We appreciate the feedback on our website and are glad to hear everything went well with delivery. Enjoy!

Posted 2 years ago

“Great product. Very professional and friendly staff.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience!

Posted 2 years ago

“I ordered a Ditra heated floor system from WarmYourFloor. Delivery was prompt, and when I ran into an issue, customer service was very quick to help me out and rectify the problem. Will definitely use WarmYourFloor again!”

Helpful Report

Posted 2 years ago

Thank you for your review James! We are glad we were able to help assist with the installation. Please reach out if you need anything in the future.

Posted 2 years ago

“Extremely knowledgeable about the product I needed. The product arrived quickly as well.”

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Posted 2 years ago

Thank you for sharing Trent! We appreciate the review about our product knowledge and quick shipping.

Posted 2 years ago

“I have used the product before - very user and effective product.”

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Posted 2 years ago

Thank you for sharing! We are glad to provide reliable and quality products.

Posted 2 years ago

“We have Nuheat heat mat under our tile floor in the kitchen. Unfortunately the thermostat stopped working (it was 19 years old). So after searching the internet I found warmyourfloor website, with a phone number to call with questions (yeah). I called and talked with very helpful service representative who told me which thermostat I needed and then she helped place the order for me. Very much appreciated. We now have our warm floor again. Yeah!”

Helpful Report

Posted 2 years ago

Thank you for sharing Laura! We are glad we were able to assist with replacing your thermostat and placing your order. Enjoy those warm floors!

Posted 2 years ago

“Lisa helped me diagnose a faulty theremostst and walked me through the steps to replace it. Saved a service call by my electrician.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with Lisa! We are glad we were able to hep with the issue and find a replacement.

Posted 2 years ago

“The Warm Floors thermostat we bought to replace the original one that lasted for 12 years was simple to install and functions perfectly. Thank you.”

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Posted 2 years ago

Thank you for sharing! We are glad to hear the installation went well and the thermostat is working well.

Posted 2 years ago

“I needed a replacement thermostat and it worked well. Nothing fancy, it just works.”

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Posted 2 years ago

We are glad to her the new thermostat is working properly! Thank you for sharing Peter.

Posted 2 years ago

“Had thermostat installed and the floor works fine”

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Posted 2 years ago

Thank you for sharing Ronda. We are glad to hear everything went well during installation. Enjoy those warm floors!

Posted 2 years ago

“FAST SERVICE”

Helpful Report

Posted 2 years ago

Thank you for sharing about our service Lynda!

Posted 2 years ago

“After speaking with a technician I learned that Thermostats have a shelf life (mine was 17 years old). I ordered a new Thermostat for my Warm Floors. It was received very quickly and after installation, my floors are warm again”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience Jimmie! We are glad to hear we were able to assist with a new thermostat and you are enjoying your warm floors.

Posted 2 years ago

“Fast and helpful service. New thermostat solved my problem.”

Helpful Report

Posted 2 years ago

We are glad to hear the new thermostat was the fix to your warm floors. Thank you for sharing Doug!

Posted 2 years ago

“Needed a replacement for the Pro control. The Command worked perfectly and plus it's easier to use than the older model. New control arrived is a couple of days.”

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Posted 2 years ago

Thank you for sharing Clara! We are glad to hear you are enjoying the updated model.

Posted 2 years ago

“We haven't installed it yet in our new build, but so far the service has been great and the product looks good.”

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Posted 2 years ago

Thank you for your review William! We are glad to hear you are happy so far with our service. Please reach out if there are any areas of concern during install.

Posted 2 years ago

“Fantastic customer service, over delivered.”

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Posted 2 years ago

Thank you Tim! We are glad we were able to assist you and that you received what you needed quickly.

Posted 2 years ago

“Speedy service!”

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Posted 2 years ago

Thank you for sharing about our speedy delivery Philip!

Posted 2 years ago

“Easy! Power off, remove broken unit, install new unit, power on, works great!”

Helpful Report

Posted 2 years ago

Thank you for sharing Marc! We are glad to hear it all went well. Enjoy those warm floors!

Posted 2 years ago

“Very pleased with our first time purchase from WarmYourFloor. Both the service and the product were great!”

Helpful Report

Posted 2 years ago

Thank you for sharing Len! We are glad we provided great service and you found the right products.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews