WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 3 years ago

Awesome!

Posted 3 years ago

“On December 09, 2021, I had an electrician install the new model thermostat - 4iE-V03-WH-01 (to replace the older model 3iE - 6 yr old one that died). It was easy to program, and it works very well. I have no complaints about its operation. My only suggestion is that you offer the 4iE as a landscape (horizontal) model in addition to the portrait model that is currently available. Since the 3iE model was landscape in shape, it would have been nice to simply insert the new 4iE into the same wall opening. Instead, the drywall had to be cut to the new shape, and I now have excess cut out on each side. What were your engineers thinking when they replaced 3iE landscape shape with 4iE portrait? If I were judging your product on that one factor, of course I would only give you a 1 star. But the fact that the product works very well I am giving you a 5 star rating.”

Helpful Report

Posted 3 years ago

Thank you, James. We will make sure the manufacturer receives your input!

Posted 3 years ago

“Thermostat arrived just as ordered. A little late but that was just proof that Postmaster Dejoy's effort to slow down the mail was working. Put back together easily. Original thermostat had pigtails but replacement had terminals. Crimped and soldered spade connectors on jumpers from terminals to line and load wirenuts. Set up thermostat using built-in set-up program. Easy Peasy. Floor heating beautifully. Now all I have to do is get that rats' nest of wires back into an 18-cu in. box. Mission impossible. I'm gonna need a bigger box. The saga continues. Boiled down. Warm Your Floor did a great job. Thanks, guys.”

Helpful Report

Posted 3 years ago

You are welcome, Robert! Let us know if there is anything else we can assist with.

Posted 3 years ago

“My thermostat went out. The original was discontinued. WarmYourFloor suggested a replacement. We ordered it. It came very fast. We were able to install ourselves. Very easy! I would recommend WarmYourFloor and would purchase from them again. Thank you, the Carries.”

Helpful Report

Posted 3 years ago

You are very welcome, Steve! Thank you for the review.

Posted 3 years ago

“I could not have had a better experience”

Helpful Report

Posted 3 years ago

Thank you for sharing, Robert!

Posted 3 years ago

“I received my order timely and accurately.”

Helpful Report

Posted 3 years ago

Wonderful!

Posted 3 years ago

“The replacement unit was very easy to install. I highly recommend this product”

Helpful Report

Posted 3 years ago

Thank you for sharing, Denise!

Posted 3 years ago

“Very good experience, was able to pick up needed part at their company location in Southern California.”

Helpful Report

Posted 3 years ago

Glad you were able to use our pick-up option!

Posted 3 years ago

“Very easy app setup and equally easy to wire to replace NuHeat thermostat.”

Helpful Report

Posted 3 years ago

Thanks for sharing, Rich!

Posted 3 years ago

“I used this stat to replace my old Honeywell. The direction to wire and install the new stat we’re easy and well written. The programming was very easy to understand. Quality of this product is very good. I would recommend to a friend”

Helpful Report

Posted 3 years ago

We are glad the product is working well for you, William!

Posted 3 years ago

“Process was easy. Staff were professional and helpful. Shipping was very fast. Very pleased with overall experience.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Lyle!

Posted 3 years ago

“Very responsive to request for thermostat replacement - recommended updated version that was better than original. Shipped and received timely.”

Helpful Report

Posted 3 years ago

Wonderful!

Posted 3 years ago

“Ordered "Nuheat signature" to replace old thermostat (which lost settings with power outage, and not wifi connected). Ordered Friday-- arrived Monday. Wow. Installed in a little over one-half hour (remove and replace). Easy. Intuitive app setup. Happy!!”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience, Eric!

Posted 3 years ago

“Very easy to order and super quick to ship. Product works and my feet no longer dread the tile. Totally satisfied with product and price was very reasonable.”

Helpful Report

Posted 3 years ago

We are glad you are enjoying your warm tile floor!

Posted 3 years ago

“The new Programmable thermostat was easy to install and works great.”

Helpful Report

Posted 3 years ago

We hope you are enjoying those heated floors once again!

Posted 3 years ago

“Fast service. Helpful advice given. Good to work with. Highly recommend.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Fred!

Posted 3 years ago

“Ordered it Monday afternoon and received it on Thursday. Installed easy and works great!!!!! Highly recommend these folks.”

Helpful Report

Posted 3 years ago

Thank you, Alan!

Posted 3 years ago

“Helped me diagnose the problem.. Had the thermostat I needed. Fast shipping.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Terrie!

Posted 3 years ago

“Woman who assisted me with purchase was very helpful.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Phyllis!

Posted 3 years ago

“Great customer service! Had a question and within a couple of hours had response! Thanks!”

Helpful Report

Posted 3 years ago

Wonderful! Glad we followed through with a speedy response. Let us know if there is anything else you may need.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews