WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This has been my second thermostat in 9 years. The first one was covered under warranty and was sent a new stat in just a few days. I was walked through the testing and reconnecting of the new unit and had warm feet in no time. The second time was not under warranty but still got the same great service.”

Helpful Report

Posted 3 years ago

Glad to hear we could make the process easy for you!

Posted 3 years ago

“as advertised on time and no hassles”

Helpful Report

Posted 3 years ago

Sounds good to us!

Posted 3 years ago

“This company really gets it done for me they stock a lot of products and custom orders come quickly.”

Helpful Report

Posted 3 years ago

We appreciate you sharing your experience, Jim!

Posted 3 years ago

“New thermostat corrected my problem with 18 year old heated floor system. Easy to install. Works as expected.”

Helpful Report

Posted 3 years ago

Great news! Enjoy those warm floors once again.

Posted 3 years ago

“Fast on-time transaction”

Helpful Report

Posted 3 years ago

Thank you for sharing!

Posted 3 years ago

“A very nice person answered the phone and was very helpful in getting my order on track!”

Helpful Report

Posted 3 years ago

Wonderful! Glad we could assist.

Posted 3 years ago

“New thermostat works”

Helpful Report

Posted 3 years ago

Perfect! Thank you for sharing.

Posted 3 years ago

“This was an replacement part. Very easy to install and is working great!!!! Awesome product.”

Helpful Report

Posted 3 years ago

We love to hear things are easy! Enjoy!

Posted 3 years ago

“Excellent customer service, fast shipping, and when an item was not in stock they personally called me to discuss the matter.”

Helpful Report

Posted 3 years ago

We are glad we could help rectify the issue as soon as we did. Thank you for sharing your experience!

Posted 3 years ago

“Heat mat shipped very quickly, which is no small feat these days! Looks great installed, can’t wait to turn it on after the thinset cures.”

Helpful Report

Posted 3 years ago

Enjoy those warm floors once they are ready to turn on! Thank you for sharing your experience.

Posted 3 years ago

“Easy to order. Shipping was just as promised.”

Helpful Report

Posted 3 years ago

Awesome! We love to make it as easy as possible!

Posted 3 years ago

“Had to replace the controller because the original plastic case was breaking and not making contact. The replacement unit fit right in and is alot easier to program. Everyone I spoke with was very friendly and knowledgable . Thanks!”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience, Michael! We were happy to assist.

Posted 3 years ago

“Easy install. No more programming. Set it and forget it. No cold tile at 5am because I wanted to get going. This was for the second bathroom floor and both are just perfectly warm.”

Helpful Report

Posted 3 years ago

We love hearing that! Glad we had what you needed to have warm feet at 5 am!

Posted 3 years ago

“Get quick responding and delivered. Thanks”

Helpful Report

Posted 3 years ago

You are welcome, Jose! Let us know if there is anything else we can do to assist.

Posted 3 years ago

“What a great customer service experience! I called the 800 # for my Raychem Quickstat TC that had stopped working and found out that that brand and model was no longer available but was guided effortlessly to the replacement unit that matched the sensor and technical specs required for a simple change out. From there I ordered it on their website with a couple of clicks and the unit arrived the next day! I couldn't believe how painless the whole experience was. Thank you WarmYourFloor!”

Helpful Report

Posted 3 years ago

We were happy to make the process as painless as possible! Enjoy those warm floors once again!

Posted 3 years ago

“The website was easy to navigate, and the support staff was very helpful. Kit shipped very quickly as well”

Helpful Report

Posted 3 years ago

Awesome! Let us know if there is anything else we can assist with.

Posted 3 years ago

“Telehelp before purchase was accurate, thermostat installed easily, worked out of the box, no issues”

Helpful Report

Posted 3 years ago

Great! That is what we like to hear!

Posted 3 years ago

“The staff member answering my telephone call was very knowledgeable, clear and efficient and my order arrived promptly, even a bit early. My floor is warm again! Thanks very much.”

Helpful Report

Posted 3 years ago

Enjoy those heated floors!

Posted 3 years ago

“My thermostat was arrived very quickly and was easy to install. I replaced the thermostat that came with the heated floor kit. This one is SO much easier to use! I am very happy with my experience with warmyourfloor.”

Helpful Report

Posted 3 years ago

Enjoy the new thermostat!

Posted 3 years ago

“Very knowledgeable, helpful and pleasant. Quick delivery.”

Helpful Report

Posted 3 years ago

Wonderful to hear! Thank you for sharing, Jerry.

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews