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Watches.com Reviews

4.5 Rating 1,461 Reviews
86 %
of reviewers recommend Watches.com
4.5
Based on 1,461 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Excellent service, very happy with my purchase.
Helpful Report
Posted 2 years ago
On time even early good quality
Helpful Report
Posted 2 years ago
I received a beautiful watch and had to return it, as my wife wanted a different style. The return process worked flawlessly.
Helpful Report
Posted 2 years ago
Perfect service. Everything as advertised.
Helpful Report
Posted 2 years ago
Fast shipping, great watch. Thanks!
Helpful Report
Posted 2 years ago
I gave my husband the Archetype Archer Automatic Silver Tan Navy for christmas this year. My husband loved it! Great quality. Perfect fit. Band Width of 20mm was a perfect size for him.
Watches.com 5 star review on 26th January 2023 Watches.com 5 star review on 26th January 2023 Watches.com 5 star review on 26th January 2023
Helpful Report
Posted 2 years ago
Everything A OK
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Posted 2 years ago
Watch was stolen during shipment and I received an empty box from FedEx. Customer Service went above and beyond to get me a replacement at no additional cost. Very happy with responsiveness and service.
Helpful Report
Posted 2 years ago
swift delivery of items
Helpful Report
Posted 2 years ago
I recently purchased an RZE Ascentus GMT with a white dial from watches.com. I noticed their price was better than buying directly from RZE in Singapore. I also noticed that watches.com quickly sold out of all four dial colors of the Ascentus GMT. So far I love the watch - BW
Helpful Report
Posted 2 years ago
I Love My Watch
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Posted 2 years ago
Watch came quickly and was well packaged. I like Timex watches. I have a drawer full of old broken watches that I've accumulated over time. None of them are Timex.
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Posted 2 years ago
Great company!
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Posted 2 years ago
Good service easy tracking fast delivery beautiful watch and well packaged.
Watches.com 5 star review on 24th January 2023 Watches.com 5 star review on 24th January 2023
Helpful Report
Posted 2 years ago
Got the watch I wanted at a good price and shipping was and efficient. Also got two silver level mystery watches and couldn’t be happier with what I received! Will be coming back for the mystery watches and future watch purchases!
Helpful Report
Posted 2 years ago
Ordered a Gold Women's mystery watch. Received a Nixon Chrono watch that I would not have ordered myself, but it looks and feels great! Would definitely order a mystery watch again.
Helpful Report
Posted 2 years ago
Great product great experience thank you
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Posted 2 years ago
Very good delivery and was received in new condition.
Helpful Report
Posted 2 years ago
A++ customer service!
Helpful Report
Posted 2 years ago
Huge selection of watches, wish I could buy one of each !
Helpful Report
Posted 2 years ago
Watches.com is rated 4.5 based on 1,461 reviews