Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,462 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge selection of watches, wish I could buy one of each !”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Love the green/ brown color Timex Atlantis 100 watch! It’s a little pricey, but it’s very beautiful and the indiglo light is too!”

Helpful Report

Posted 2 years ago

“The RZE GMT watch I ordered is one great watch. The watch was shipped from Singapore. I ordered it on Christmas and received it on New Year's via DHL. All parties involved were fantastic! I was pleasantly shocked how quickly it was received. I'd definitely order from Watches.com again.”

Watches.com 5 star review on 12th January 2023

Helpful Report

Posted 2 years ago

“My favorite thing about watches.com is the variety. I've have added several to my collection that I didn't even know I wanted or needed till I found them on this site.”

Helpful Report

Posted 2 years ago

“I recently bought a watch from watches.com and first off it was a $300 watch and I ended up only spending $188 by the end of it with all the discounts they were throwing around. Which is the most expensive watch I've ever bought I've never spent more than $150 for a watch so I took a risk. But the watch is absolutely stunning the best watch I have by far and it's come to be the only watch I wear now. But back to watches.com they're shipping is unreal quick I ordered it and two days later it was at my door. Which I don't know how they pull that off but they do. I've already purchased my second watch from them so we'll see how long it takes to get here and I'll possibly write another review for them. Especially if this watch only takes two three days to get here.”

Watches.com 5 star review on 11th January 2023

Helpful Report

Posted 2 years ago

“Great watch and quick shipping.”

Helpful Report

Posted 2 years ago

“Excellent selection and top flite customer service.”

Helpful Report

Posted 2 years ago

“Great transaction even to Germany. Thank you.”

Helpful Report

Posted 2 years ago

“Very friendly, great company. Thank You very much.”

Helpful Report

Posted 2 years ago

“I really like the watches I bought off the website. Even the mystery watch is awesome. The hands do not move; instead the numbers rotate around the dial at their relational speed. Shipping was fast and packaging was awesome.”

Helpful Report

Posted 2 years ago

“Great deal, fast shipping! A+”

Helpful Report

Posted 2 years ago

“The watch came in faster than expected and in great condition”

Helpful Report

Posted 2 years ago

“Always a great experience when shopping and purchasing with watches.com!!”

Helpful Report

Posted 2 years ago

“Excellent values and fast shipping”

Helpful Report

Posted 2 years ago

“Customer service was fantastic. There was a small issue with shipping and customer service called me back within 5 minutes to let me know that the problem was resolved. Then a follow up call to make sure that the delivery was complete.”

Helpful Report

Posted 2 years ago

“We had our order stolen out of our lockbox the week before Christmas! Watches.com had a replacement to us before the big day! Best customer service!”

Helpful Report

Posted 2 years ago

“The watch is so nice, I find myself wanting to ware it all the time.”

Helpful Report

Posted 2 years ago

“Watch is fantastic , gave to son for xmas, he was thrilled, quality was better than the pucture , delivered timely ( hahaha) even eith the xmas rush , will shop here again”

Helpful Report

Posted 2 years ago

“EXCELLENT customer service. Had an issue with the watch and the CS rep took care of it immediately. Do NOT buy from Asford.com. The experience I had with them was AWFUL. They do not stand behind their products and their business practices are shoddy at best. Will definitely continue to buy from Watches.com!”

Helpful Report

Posted 2 years ago

Watches.com is rated 4.5 based on 1,462 reviews