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Watches.com Reviews

4.5 Rating 1,502 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,502 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

This is exactly the watch I have wanted. Thank you for your great product!
Helpful Report
Posted 2 years ago
Thanks for your review and for shopping with us! Enjoy your G-Shock!
Posted 2 years ago
Really loved my new watch. Thanks for your prompt delivery.
Helpful Report
Posted 2 years ago
Love to hear you are enjoying your new Tsovet timepiece! Thanks for your business!
Posted 2 years ago
Fast shipping. Great price
Helpful Report
Posted 2 years ago
Thanks for shopping with us! Enjoy your new Timex :)
Posted 2 years ago
Was very excited to get a limited edition Zodiac Super Sea Wolf when it was sold out everywhere else. Watch was delivered before expected and exactly as pictured. Very happy with the entire process. Would not hesitate to order from Watches.com again.
Helpful Report
Posted 2 years ago
Great to hear you were able to get one of the Limited Edition Sea Wolfs!! Enjoy and we really appreciate your business :)
Posted 2 years ago
No problems
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Posted 2 years ago
Happy to hear you've had a good experience so far - thanks for shopping with us!
Posted 2 years ago
Great experience! I inquired about a limited edition Zodiac piece which was unavailable at the time, but they were very helpful and informed me when it became available again. I was able to acquire the piece quickly and love it! Thank you Watches.com.
Watches.com 5 star review on 22nd October 2022
Helpful Report
Posted 2 years ago
So happy you were able to get one, Peter! It looks GREAT, we appreciate you sharing this photo with your review.
Posted 2 years ago
Great watches delivery time fantastic
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Posted 2 years ago
Thanks for shopping with us! Enjoy your new Shinola Birdy Timepiece - great choice!!
Posted 2 years ago
Excellent timepieces that I truly love
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Posted 2 years ago
I would highly recommend this company. Watches are as advertised and shipping is lightning fast.
Helpful Report
Posted 2 years ago
Thank you for your reviews, Henry! Happy to hear you've enjoyed your watches.com experience so far :)
Posted 2 years ago
Great service, even after the sale.
Helpful Report
Posted 2 years ago
Happy to hear our team was able to help! Thanks for shopping with us!
Posted 2 years ago
Great selection and pricing; shipping fees are outrageous
Helpful Report
Posted 2 years ago
Thanks for shopping with us! We do apologize for the pricing the couriers quote :(
Posted 2 years ago
Excellent product and customer service 👏
Helpful Report
Posted 2 years ago
Thank you for your reviews, Leo! We appreciate you shopping with us!
Posted 2 years ago
Top notch service 👌👏
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Posted 2 years ago
We appreciate your business 🙌
Posted 2 years ago
Watch straps were reasonably priced and arrived on time.
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Posted 2 years ago
Thanks for shopping with us, Patrick! Glad you were able to snag some new straps :)
Posted 2 years ago
Will buy again
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Posted 2 years ago
Thanks Nathaniel! Happy to hear that you had a positive experience!
Posted 2 years ago
I am a G-shock fan and watches.com has always provided variety and value. This time though I went a different route and again my experience was top notch. Good value on a top quality time piece that is both stylish and eye catching.
Helpful Report
Posted 2 years ago
Citizen is great too! G Shock is definitely still one of our most popular brands.
Posted 2 years ago
First time customer. Found a Timex watch with everything I wanted in a watch. Good price. Excellent shipping time. Packaged to protect the product.
Helpful Report
Posted 2 years ago
Thanks for dropping a review! We hope you come back and shop with us for the holidays!
Posted 2 years ago
Ordered and recv'd in black. Wish now I had selected in white.
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Posted 2 years ago
Thanks for shipping to Canada and making it quick and easy.
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Posted 2 years ago
What a great place to get watches. Bought a G-Shock special edition about two months ago and I couldn’t tell you how happy I am at it. Thank you watches.com.
Watches.com 5 star review on 10th October 2022
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Posted 2 years ago
Loving that pattern! Thanks so much for shopping with us and leaving a pic in the review!
Posted 2 years ago
Watches.com is rated 4.5 based on 1,502 reviews