Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,461 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Watch looks as good as shown on the site.”

Helpful Report

Posted 2 years ago

Happy to hear you are enjoying your new timepiece! Thanks for shopping with us :)

Posted 2 years ago

“Great selection, great prices, I found the mystery box option to be an amazing concept.”

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Posted 2 years ago

Thanks for shopping with us! Hope you are enjoying that mystery watch!

Posted 2 years ago

“Watch came quickly. Loved the variety.”

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Posted 2 years ago

Thanks for shopping with us!

Posted 2 years ago

“Looks great fits great”

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Posted 2 years ago

Enjoy your new Timex timepieces :)

Posted 2 years ago

“Fast and safe delivery, the watch looks awesome. Tracking of the shipping could be better but maybe that's because I ordered from Canada”

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Posted 2 years ago

So sorry about the tracking issues! We are happy it arrived safely and you are enjoying your new Archetype :)

Posted 2 years ago

“I really like shopping at your website because I have purchased three SiSU watches and really like two of them but never wear the second one because my wrist is way to small and I even went to a watch place to have them remove a link but it's still too big. Unfortunately you don't sell a good band that I can get to replace the original so I'm stuck with having it sit on my dresser. Other than that, I only have good things to say about watches.com”

Watches.com 5 star review on 29th June 2022

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Posted 2 years ago

Thank you for your review and for being a loyal customer! I'm sorry that we are unable to offer a more comfortable band for your SISU, we really wish we had more spare straps to be able to sell!

Posted 2 years ago

“My experience with watches.com was fantastic. There was a slight issue where I received the wrong item but customer service more than made up for it. Super fast replacement. Very friendly staff. Great experience.”

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Posted 2 years ago

Thanks for your review and for shopping with us! We are happy to hear our team was able to correct the issue quickly. Enjoy your Timex!

Posted 2 years ago

“Excellent process from ordering to receiving product and add customer service into the mix.. Beyond star limit I could give, so here's 25 stars.”

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Posted 2 years ago

Thank you so much for shopping with us, Richard! We appreciate your business. Enjoy your SISU :)

Posted 2 years ago

“great & quick shipping product out of this world”

Watches.com 5 star review on 27th June 2022

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Posted 2 years ago

Great color choice for your Halograph Tourbillon!! We appreciate your business, Howard. Enjoy!

Posted 2 years ago

“I really like my watch. It's just a little hard to set. Thanks. I'" probably order again.”

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Posted 2 years ago

We appreciate your business, Edward! Feel free to reach out to our customer service team if you ever need assistance with setting your watch :)

Posted 2 years ago

“Beautiful watch with right price delivered on time deserve 5 stars”

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Posted 2 years ago

Thanks for shopping with us, Mohammad!

Posted 2 years ago

“Vast selection of watches across multiple brands, and styles.”

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Posted 2 years ago

Thanks for your review! We appreciate your business!

Posted 2 years ago

“Very easy to use site and they answered my questions quickly. Great service and site!”

Helpful Report

Posted 2 years ago

Thanks for shopping with us :)

Posted 2 years ago

“The store has a wide selection of high quality watches for men and women. A big compliment to the transport logistics that works worldwide. Gladly use the store again.”

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Posted 2 years ago

Thank you for your review! Enjoy your Venezianico :)

Posted 2 years ago

“I was very satisfied with my purchase and the time it took to get delivered to me. Less than a week and it was nicely packaged. Definitely would buy from here again.”

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Posted 2 years ago

Thanks for shopping with us and for your reviews!

Posted 2 years ago

“The quality of watches is as good as you would see in a high quality jeweller's windows.Any of the mainstream brands like Seiko or Citizen have all the warranty details and you can register your watch with a local agent in your own country.This leaves you safe in the knowledge you are buying genuine products and not Chinese knock-offs or similar.”

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Posted 2 years ago

“I love Watches.Com. great variety of watches at good prices. Can't wait to purchase my next watch.”

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Posted 2 years ago

Thanks for shopping with us, Willie!!

Posted 2 years ago

“Had an issue with the Zodiac I ordered (not watches.com fault). Reported the issue to them via email and received a response in less than an hour. I returned the watch and was sent a replacement. Extremely good communication during the entire process. Highly recommend using watches.com! I'll definitely be making another purchase from here in the future!”

Watches.com 5 star review on 19th June 2022

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Posted 2 years ago

Thank you for this kind review and for sharing this picture! The watch looks great. We are happy to hear we were able to quickly resolve the problem and we appreciate having you as a customer :)

Posted 2 years ago

“Watches.com has the watch I've been looking everywhere for at a lower price than any retailer. I will definitely buy from watches.com again!”

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Posted 2 years ago

Thanks for shopping with us, Edmond!! :)

Posted 2 years ago

“Unique and stylish watches”

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Posted 2 years ago

Thanks for your review!

Posted 2 years ago

Watches.com is rated 4.5 based on 1,461 reviews