Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy getting my watch needs met on Watches.com. They have an extensive collection of watch brands that could fill anybodies likes. They also have watch accessories which are just as varied as the brands they carry. Shipping is always reasonably fast and well packaged.”

Helpful Report

Posted 2 years ago

Hey Milton! Just wait until you see what's coming! We've just added several new brands to the site this week. I'm so glad you love the variety. Let us know if there's something you'd like to see more of on the site and thanks for the feedback!

Posted 2 years ago

“Like the watch. A+.”

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Posted 2 years ago

Classic Timex MK1, very nice! Thank you for your support!

Posted 2 years ago

“I just love love love your watches”

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Posted 2 years ago

Thanks, Dorothy! We are grateful for the reviews and support!

Posted 2 years ago

“The support team at this company has been absolutely spectacular - and the watch quality is phenomenal as well! 10/10 would recommend!”

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Posted 2 years ago

Thanks, Nate! So glad we were able to help you out! I hope you'll shop with us again!

Posted 2 years ago

“Watches offers interesting watches across a range of price points. Order fulfillment is quick and communication with the customer is good.”

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Posted 2 years ago

Thank you for shopping with us, we appreciate your business!

Posted 2 years ago

“Not only do they answer the phone but the gal is very helpful. I will buy more from them.”

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Posted 2 years ago

Thanks for your review, Dean! We are happy to hear we were able to help and that you're enjoying your Tsovet.

Posted 2 years ago

“Great selection and helpful customer service”

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Posted 2 years ago

Thanks for your business, Kevin! We hope you are enjoying your three new Timex timepieces!

Posted 2 years ago

“Very friendly, very quick delivery to germany. Great transaction.”

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Posted 3 years ago

Thanks for shopping with us, Dieter!

Posted 2 years ago

“Fast shipping. Very good experience.”

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Posted 3 years ago

Thanks for shopping with us! Hope you are enjoying your beautiful new Zodiac timepieces!

Posted 2 years ago

“I am very impressed with Watches website and their watches. My order arrived really fast and the the watch is build so well. It's strong and beautiful.”

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Posted 3 years ago

Thanks for shopping with us!! Enjoy your new watch :)

Posted 2 years ago

“Great price and fast shipping”

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Posted 3 years ago

We appreciate your business, Juan!

Posted 2 years ago

“Easy purchase and came rather quickly”

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Posted 3 years ago

Thanks for shopping with us!

Posted 2 years ago

“Watch is amazing! Delivered in perfect condition. Well packaged and delivered early!”

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Posted 3 years ago

Thanks for shopping with us, Sean!! Enjoy your new Spinnaker :)

Posted 2 years ago

“This is at least my 10th or more purchase from watches.com. In total I have probably bought at least 20 watches from them. Frankly I have lost count as I own over 120 watches. I have been making purchases for many many years all the way back to when they were known as watchismo.com. I have never had any issues with any of my watches and other watch related products that I have purchased. I have always received the items in excellent condition and exactly as described. A highly trusted source for acquiring from your regular type of watch to many cool, unique and limited edition watches at a good price. Great communication with shipping info and follow up. I have never had to think twice before making any purchase from watches.com. Thank you guys and keep up the great work!”

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Posted 3 years ago

Wow, thank you for this wonderful review! We are happy to have you as a loyal customer :)

Posted 3 years ago

“Watch looks as good as shown on the site.”

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Posted 3 years ago

Happy to hear you are enjoying your new timepiece! Thanks for shopping with us :)

Posted 3 years ago

“Great selection, great prices, I found the mystery box option to be an amazing concept.”

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Posted 3 years ago

Thanks for shopping with us! Hope you are enjoying that mystery watch!

Posted 3 years ago

“Watch came quickly. Loved the variety.”

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Posted 3 years ago

Thanks for shopping with us!

Posted 3 years ago

“Looks great fits great”

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Posted 3 years ago

Enjoy your new Timex timepieces :)

Posted 3 years ago

“Fast and safe delivery, the watch looks awesome. Tracking of the shipping could be better but maybe that's because I ordered from Canada”

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Posted 3 years ago

So sorry about the tracking issues! We are happy it arrived safely and you are enjoying your new Archetype :)

Posted 3 years ago

“I really like shopping at your website because I have purchased three SiSU watches and really like two of them but never wear the second one because my wrist is way to small and I even went to a watch place to have them remove a link but it's still too big. Unfortunately you don't sell a good band that I can get to replace the original so I'm stuck with having it sit on my dresser. Other than that, I only have good things to say about watches.com”

Watches.com 5 star review on 29th June 2022

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Posted 3 years ago

Thank you for your review and for being a loyal customer! I'm sorry that we are unable to offer a more comfortable band for your SISU, we really wish we had more spare straps to be able to sell!

Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews