Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,462 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th April 2025

242

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, and fast shipping! Watch was in perfect condition.”

Helpful Report

Posted 2 years ago

Thanks for shopping with us, Adam! Enjoy your new Archetype :)

Posted 2 years ago

“Have shopped here a few times, never disappointed. Watches always as described, fast shipping. The one time there was a problem, they stepped up and fixed it fast. Highly recommended.”

Helpful Report

Posted 2 years ago

Thanks for shopping with us, John! We appreciate your business!

Posted 2 years ago

“Ordered a different color leather band for my Xeric Soloscope Automatic and as expected from Watches.com the product, shipping, communication and price were all excellent! Another great shopping experience!”

Helpful Report

Posted 2 years ago

Thanks for shopping with us, Aaron! We appreciate your business.

Posted 2 years ago

“I rete your watches a five”

Helpful Report

Posted 2 years ago

Thanks for your review! Glad to hear you are enjoying your new Timex timepieces :)

Posted 2 years ago

“The processing and delivery of my order was fast and efficient.”

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Posted 2 years ago

Thanks for shopping with us, Jeff!

Posted 2 years ago

“Nice watch”

Helpful Report

Posted 2 years ago

“Fast shipping, good updates, great watches!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us!

Posted 2 years ago

“delivered quickly, all in perfect condition!”

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Posted 2 years ago

“Great watches. I'm never disappointed.”

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Posted 3 years ago

“Beautiful watch , arrived early. Packaged well and the style and quality is as expected. Bought for my mother for Mother's Day.”

Helpful Report

Posted 3 years ago

Thank you for your review, Phillip!! Hope she's enjoying her new timepiece :)

Posted 2 years ago

“Love watches.com Thanks”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Kenneth! We appreciate your business!

Posted 3 years ago

“Super experience with purchase of Timex Sierra 41mm watch. Email Communication with agent was priceless- I wanted to know what type battery was in watch. Agent tried for 3 days with Timex Corp, however agent was unable to get Timex to respond.”

Helpful Report

Posted 3 years ago

“Timely delivery, good condition, reasonable price. I like the watch a lot. Thank you, Joseph”

Helpful Report

Posted 3 years ago

Thanks for shopping with us! Enjoy your new Timex!

Posted 3 years ago

“Good selection, good prices and fast shipping, along with the best customer service. Have made multiple purchases, always a pleasure.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, David :)

Posted 3 years ago

“Delivered on time with good packaging. Hawaii life watches is for sure missing a bet by not having a smaller version of the watch for women. The colored bands and the watch it self is catnip but smaller with same look.”

Helpful Report

Posted 3 years ago

Thank you for the review and feedback, Arthur! Glad your watch made it to you quickly and safely!

Posted 3 years ago

“I totally love my watches. I bought two and they are amazing, great quality and I really love the indiglo that comes on when you press the crown, it’s so cool. I bought two Timex.”

Helpful Report

Posted 3 years ago

We are glad to hear you've been enjoying your new timepieces! Thanks for shopping with us :)

Posted 3 years ago

“Great watch, love it...Thank You...”

Helpful Report

Posted 3 years ago

Enjoy your new Timex :) Thanks for shopping with us!

Posted 3 years ago

“Watches is a fine company that sells many fine watches. Dekivery is fast.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us!!

Posted 3 years ago

“I wanted to cancel an order I made so that I could apply those funds to order a different watch. Customer service made this super easy and fast and kept in contact with me throughout the process.”

Helpful Report

Posted 3 years ago

Thanks for the great feedback and thanks for shopping with us! We appreciate your business :)

Posted 3 years ago

“Every watch that I have purchased through Watch.com has been unique, well priced and I love the fact that variety is what you offer and small but mighty brands too...”

Helpful Report

Posted 3 years ago

Watches.com is rated 4.5 based on 1,462 reviews