Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,466 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 8th May 2025

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 different watches, one for sport and one for dress. I love them both and the prices were very good. Shipping was fast. Thanks.”

Helpful Report

Posted 3 years ago

Thanks for you review, Jeff! We are happy to hear you are enjoying your new G-Shock and Timex :)

Posted 3 years ago

“very nice and clear display”

Helpful Report

Posted 3 years ago

Thanks for your review Dipak!

Posted 3 years ago

“Good service,watch arived before the date scheduled to. Very happy with product.”

Helpful Report

Posted 3 years ago

“Good service I got what I ordered”

Helpful Report

Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“I love you guys! The selection's insane (almost too many when I'm trying to make a choice!) INCLUDING INVENTORY the MANUFACTURER NO LONGER OFFERED (i.e. my Shinola Mood Watch); the prices range from fair (meaning fair) to great and there's always discounts & sales; but what really sealed it for me was when I had an issue w/a watch (arrived damaged) I purchased - I emailed CS & Taylor responded in 21 MINUTES. She told me how to properly return the watch (packaging, etc), and emailed a shipping label, only slowing down long enough to tell me how sorry she was that I had this issue. Upon receipt of the watch, Taylor emailed asking would I like a refund or a credit (I took a credit) and she promptly sent a g.c. in the full amount of the watch. My problem literally couldn't have been handled better or faster, and that's really where the rubber meets the road, right? Everyone's great before there's a problem, but what do they do when you have an issue? I did, and Watches.com essentially said "I got you" and they did. 5 stars from this very satisfied customer. John”

Helpful Report

Posted 3 years ago

Thank you so much for the wonderful review, John! We are so happy to hear that we were able to quickly resolve the issue with your watch! We appreciate having you as a customer :)

Posted 3 years ago

“Very responsive to purchases. Watches are easy to order, and delivery was quick and secure.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us Peter!!

Posted 3 years ago

“I ordered a G-Shock watch. I was kept apprized of the shipping and delivery date via email. I received the watch carefully packed. I'm very happy with my purchase as soon as I learn how to use the watches features.”

Helpful Report

Posted 3 years ago

Thanks for your review, Mark!!

Posted 3 years ago

“The watch that I got from Nubeo is magnificent. The delivery process was a little tricky, make sure you have a residential address rather than a PObox. It was delayed by a couple of days, but this watch was worth the wait……”

Helpful Report

Posted 3 years ago

“As always, my watch arrived promptly. I'm super happy with my new G-Shock. Thank you for your exceptional service Watches.com!”

Helpful Report

Posted 3 years ago

“Watches.com has the best selection of watches. Whenever I put in an order, it almost always ships that same day or the next at the very latest. Their service is exceptional.”

Watches.com 5 star review on 9th March 2022

Helpful Report

Posted 3 years ago

“The selection was amazing and I noted it so that when I'm looking for something out of the ordinary I can find it at a great price. I ordered a basic Timex with a rose/gold face and light gray strap. It is very catching and timeless.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cindy!! We are happy to hear you are enjoying your Timex timepiece :)

Posted 3 years ago

“Love the watch, fast delivery. Very happy! Will buy again.”

Helpful Report

Posted 3 years ago

“5 Star service”

Helpful Report

Posted 3 years ago

Thanks for shopping with us! Hope you're enjoying your new Thomas Earnshaw timepiece :)

Posted 3 years ago

“Awesome watches,, great selections,, very fast service and delivery,, I definitely recommend this place for you get your next Watch,, thanks for everything,,”

Helpful Report

Posted 3 years ago

Thank you so much for shopping with us, Sergio!

Posted 3 years ago

“Fast and easy ordering. Quick delivery. :)”

Helpful Report

Posted 3 years ago

Glad you are enjoying your new G-Shocks!! Thanks for shopping with us, Patrick!

Posted 3 years ago

“Great watch fair price”

Helpful Report

Posted 3 years ago

Thanks for shopping with us Garrett, we are happy to hear you are enjoying your timepiece!

Posted 3 years ago

“Great watches”

Helpful Report

Posted 3 years ago

Thanks for shopping with us! :)

Posted 3 years ago

“Very nice and good price.”

Helpful Report

Posted 3 years ago

“Great company great selection and excellent customer service! Products shipped quickly!”

Helpful Report

Posted 3 years ago

Thank you for all of your reviews! We are glad you are enjoying your G-Shocks :)

Posted 3 years ago

“reslly love the unique watch i got and have gotten many compliments”

Helpful Report

Posted 3 years ago

Watches.com is rated 4.5 based on 1,466 reviews