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Watches.com Reviews

4.5 Rating 1,528 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,528 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Fun watch, can tell quality is more amateur. Will not buy another watch from this company but I don’t regret the purchase. Wouldn’t buy full price or recommend at full price (over $600+).
Helpful Report
Posted 1 year ago
Watch did not work no matter what I tried.
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Posted 1 year ago
Watch arrived on sheduled time in good conditions. price is good and informations sent on time. i'm happy with my order and would recommmend watches.com :)
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Posted 1 year ago
Excellent value with 50% off already marked down watch. Highly recommend! Fast shipping!
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Posted 1 year ago
The watch, a Vendetta II, is beautiful.
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Posted 1 year ago
Very fast shipping, the watch I ordered shipped from Italy and took 4 days to get delivered. I was missing a bracelet that I was under the impression is included in the sale, although this was a system problem Watches.com owned it and had the bracelet sent out free of charge, great customer service.... Definetly recommend watches.com and will consider them for watch purchases in the future.
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Posted 1 year ago
Good professional staff. Very trustworthy.
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Posted 1 year ago
In 2024 it has been a "mixed bag" with respect to watches ordered. Order WDC-24-71953 (ordered on May 21st) has not been delivered. Order WDC-24-72403 (ordered on June 5th) has not been delivered. Order WDC-24-72591(ordered on June 11th) has been delivered. Order WDC-24-73327(ordered on July 14th) has been delivered.
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Posted 1 year ago
I bought a great watch at an attractive price that was shipped promptly and arrived safely. Thanks.
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Posted 1 year ago
I think this is my third order through watches.com. Every order goes perfectly, with shipping tracking and confirmed orders. The watches are unique and meet the descriptions and pictures very well, including a nice un-boxing experience. No worries, great products.
Watches.com 5 star review on 30th July 2024
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Posted 1 year ago
Super fast replies from support. Fast shipping. Very good!
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Posted 1 year ago
Easy to navigate website, lightning-fast shipping, and now I have a watch in my small collection that isn't just my newest, but my favorite.
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Posted 1 year ago
Always have great collections and styles getting updated. I’ve ordered many many watches. Most recent, the Cadola Surtees Meca. Great looking watch.
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Posted 1 year ago
I had trouble with my credit card at first but watches.com support went the extra mile and solved that. Very good customer service!
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Posted 1 year ago
Strap was beutiful but just a touch to big to fit watch literally half a ml out but would buy again in heartbeat the qualityis so good
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Posted 1 year ago
Wrong watch was sent. It has been a very slow process to correct this problem. I am still waiting for the correct watch to ship.
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Posted 1 year ago
This watch is my all time favorite. It's yellow, it has Venice Beach skate park on the back. I watch all the skaters every weekend. This watch was made 4 me. I love it.
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Posted 1 year ago
I have purchased from watches.com twice now and both times I received what In ordered in a reasonable timeframe. I live in Australia and both orders were filled in the USA. Delivery takes about 20-25 days from the USA to my door. The products have been as described and well packed. Everything worked and arrived undamaged. I will use watches.com again without hesitation and recommend them to other watch buyers.
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Posted 1 year ago
Watches has some really nice watches. I would definitely shop there again.
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Posted 1 year ago
Nice watch, fits well. Good experience with watches.com
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Posted 1 year ago
Watches.com is rated 4.5 based on 1,528 reviews