Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,528 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent as far as unique goes. But so many strings attached. They didn't provide measurements (the watch was way too large), they make you pay for USPS return which cost me $20. Great sales, but they need to pick up the timepieces and get it together.”

Helpful Report

Posted 1 year ago

Hey Phillip! Thank you for your review! All sizing on the watches will be under the "specifications" on the individual product page. It is an expandable link just below the title if that helps! We're sorry to hear that item didn't work out for you! Please feel free to email our team anytime for assistance or if you have questions about the products. We are happy to assist you!

Posted 1 year ago

“Extremely happy with the selection and prices!”

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Posted 1 year ago

Wonderful! We are so happy to hear this and appreciate your business!

Posted 1 year ago

“Very fast Shipping to germany, everything was fine! Thank you!”

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Posted 1 year ago

That's what we like to hear! Fast shipping! We hope your are enjoying your new timepiece.

Posted 1 year ago

“The customer service was great! They worked hard to help ensure delivery of my new watch and were compassionate and understanding about the extenuating circumstances in my life that made it difficult on my end to communicate.”

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Posted 1 year ago

We are so grateful for your review, and glad to hear it arrived safely. Our customer service team is happy to help always.

Posted 1 year ago

“Watches.com is THE GO-TO for unique time pieces. I’ve been a loyal customer for years (since their watchismo days) and they always have something fun for me to look at. From Barcelona 666 to Projects to their very own Archetype and Asterisk, they never fail to have something that catches my eye.”

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Posted 1 year ago

We're so glad that you love the options on the website. Please let us know if there's anything you see that you want us to add. We're always looking for new and unique timepieces.

Posted 1 year ago

“Very happy with the price and product!”

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Posted 1 year ago

It makes us happy that our customers are happy too! Thank you for taking some time to leave a review!

Posted 1 year ago

“Great watches with fast and safe delivery- thank you!”

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Posted 1 year ago

“many watches, many discounts, fast delivery.”

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Posted 1 year ago

We appreciate your review and hope you will enjoy your timepiece for many years to come!

Posted 1 year ago

“Great selection of Bertucci watches. Quick turnaround time for delivery.”

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Posted 1 year ago

They do have some awesome field models. I hope you are still enjoying this and we appreciate your review!

Posted 1 year ago

“I received my Dumas "Spinnaker" automatic GMT watch. The quality met my expectation; fit and finish, colour and clarity. I switched out the stainless steel bracelet for the blue and orange silicone/rubber band for a more sport use look. This will be my new time piece for sailing. Luminosity very bright and it makes reading the time in low light easy.”

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Posted 1 year ago

That's a smart move to swap the band, especially for regular recreation and diving! We'd love to see a photo if you have one!

Posted 1 year ago

“Livraison dans les délais. Taxes d'importation moins élevées que prévues. Rabais fête des pères. Watches.com fait tout juste. Très satisfait.”

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Posted 1 year ago

We're so glad to hear the duties were low! We do try to help our international customers our a bit. Thanks for shopping our Father's Day sale!

Posted 1 year ago

“I purchased a "pride Snoopy" watch. It arrived quickly and I was happy with it's quality.”

Watches.com 5 star review on 12th June 2024

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Posted 1 year ago

Great photo and review! Thank you so much for adding in a picture. Looks beautiful and bright!

Posted 1 year ago

“Great place to buy a watch. The only thing I could recommend is Pre-shipping labels for returns.”

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Posted 1 year ago

Thanks so much for your feedback Brandon! We hope you are still loving your purchase.

Posted 1 year ago

“They have the most interesting selection of time pieces and great sales~~!!! Just as important is their customer service is prompt and reliable should you have any questions regarding your purchase.”

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Posted 1 year ago

We definitely want to make your experience wonderful. I'm so glad that you were able to grab something fun and cool to wear! Let us know what else you'd like to see on watches.com!

Posted 1 year ago

“注文して５日で届いて驚きました。ただ梱包が頼りなく、海外配送に対応した梱包をお願いしたい。また商品の外箱がヨレヨレで汚れもあり、中古品のようだったのが残念。”

Helpful Report

Posted 1 year ago

Thank you for your review. You are always welcome to email our team if there seems to be a problem. We strive to make things right for all of our customers. Your happiness is our happiness.

Posted 1 year ago

“Fantastic service and quick delivery.”

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Posted 1 year ago

“Great to buy from, great price and well delivered, great customer service 5*”

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Posted 1 year ago

Thank you, Roy! Our team really appreciates the compliments! We're glad to also have such wonderful customers. Thank you so much for your continued support.

Posted 1 year ago

“Good g-shock. I just wish it was tough solar. Everything else is fine. Neat model, the gbd-200’s”

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Posted 1 year ago

So happy to hear you are enjoying your purchase! We appreciate your feeedback.

Posted 1 year ago

“My experience with watches.com was a positive one. After finding the perfect watch that matched all the criteria I set out; (case size movement type, colour) I was happy to find they shipped to my address. They gave updates regularly via the Route app the only thing they could improve on was the delivery time.”

Watches.com 4 star review on 1st June 2024

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Posted 1 year ago

We wish international shipping was a bit faster too! We're glad it made it ok and that you are enjoying it! Looks great.

Posted 1 year ago

“Great service.I ordered an inexpensive watch that didn't work and they refunded my money immediately. I then ordered a more expensive watch and it was here within a few days. I'm happy.”

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Posted 1 year ago

Sorry to hear there was an issue with your first order! I am glad our team was able to assist you!

Posted 1 year ago

Watches.com is rated 4.5 based on 1,528 reviews