Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,556 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Great communication. Have recommended to my friends of 33 years.”

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Posted 4 years ago

“They had a watvh i liked”

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Posted 4 years ago

“Great service and watch is perfect. Delivery was good also.”

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Posted 4 years ago

Hey Bill! Awesome feedback! Thanks so much for letting us know and enjoy your new G Shock!

Posted 4 years ago

“Was very easy to navigate sight and select. Delivery was very pleasant and surprising, I received my watch in two days! Love this company/site!”

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Posted 4 years ago

Thanks Susan! Wow that was a quick delivery! We're so glad you shopped with us and left us some feedback! Thanks again for supporting our business and let us know what you want to see added to the site. We're always looking for new designs!!

Posted 4 years ago

“On time and what I wanted.Would order from you again because of inventory and deals !”

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Posted 4 years ago

Hey Shawn thanks for your feedback! That's a nice watch and we hope you are enjoying! Thank you for providing a review on our Route Package Protection as well! We added that to the site last year since there were so many issues during COVID. Our team at Route is great and quick at handling any claims. Reach out anytime you need further assistance: contact@watches.com

Posted 4 years ago

“Watch is perfect and more than I expected. Fast secure and will order again!”

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Posted 4 years ago

Thanks for the review! We always appreciate feedback and hope you're enjoying your order!

Posted 4 years ago

“Easy and efficient to purchase.”

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Posted 4 years ago

“Los relojes son una propuesta suficiente del compromiso entre diseño, calidad e innovación, y su diseño los hace únicos y muy llamativos por lo que ofrece un toque de exclusividad y esto es un valor agregado muy apreciado por los coleccionistas de relojes. Me encanta Xeric y todos sus relojes.”

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Posted 4 years ago

Thank you so much! We'll let our team at Xeric know how much you love their designs!

Posted 4 years ago

“I couldn’t be more pleased with my Deep Blue Pepsi Daynight 45. I had been looking for a Tritium dive watch at a price point below $600. Watches. com came through better than anyone and I will be a repeat customer.”

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Posted 4 years ago

“Nice selection. Good customer support. Easy to navigate site. Excellent.”

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Posted 4 years ago

Thank you so much for your support and feedback! Enjoy your Hawaiian Lifeguard watch! Just in time for the summer!

Posted 4 years ago

“I would give 10 Stars if I could. Amazing service, great quality and pricing”

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Posted 4 years ago

Wow, Ronnie! Thanks so much! You rock and we appreciate your business! The customers are what keep us going!

Posted 4 years ago

“You have a wonderful platform to purchase watches at very competitive prices across other platforms. i was looking for a certain watch and your platform presented the best option for me. You have an authentic and reliable platform, no regrets buying from you. If only I could add that you may consider providing currency change button which allows buyers from Asian countries to see how much they have to pay in thier local currency. The watch was great and deiverd well, thanks.”

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Posted 4 years ago

Hey Abdul! Thanks so much for your feedback. Enjoy your Timex and let us know if you ever need further shopping assistance!

Posted 4 years ago

“Great seller to work with. Great quality item for competitive price.”

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Posted 4 years ago

“Great service, really quick delivery, very pleased!”

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Posted 4 years ago

“Received ORDER PW-722149 within just 8 days and very happy with this Electricianz watch. Better than expected!”

Watches.com 5 star review on 27th April 2021

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Posted 4 years ago

Love this brand! They make some pretty cool designs! Enjoy and thanks for the sweet pic! We appreciate your business!!!

Posted 4 years ago

“Easy to deal with. Only place I could find the specific watch”

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Posted 4 years ago

Thanks for leaving a review and we hope you're enjoying that Fossil watch! We appreciate your business and support!

Posted 4 years ago

“My order was received quickly and in excellent condition”

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Posted 4 years ago

Awesome, John! Glad to hear it! Thanks for your feedback and for supporting our business!

Posted 4 years ago

“I originally gave 4/5 but watches.com fixed the issue, so I'll happily give 5/5!”

Watches.com 5 star review on 26th April 2021

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Posted 4 years ago

Happy we could help and thanks for the heads up on that sale pricing! Enjoy the watch! Great color!

Posted 4 years ago

“Completely satisfied. Thanks!”

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Posted 4 years ago

Glad to hear it! Appreciate the kind words and YOU ROCK for supporting our business!

Posted 4 years ago

“Watch arrived timely. Best prices on the web!”

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Posted 4 years ago

Thanks Neil! We also price-match so let us know if you see something you like and we'll take care of you!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,556 reviews