Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,556 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice watch Timex always comes through. Looks good and the features are handy”

Helpful Report

Posted 4 years ago

Happy to hear that YOU are happy with the watch! Enjoy and thanks for supporting our business!!

Posted 4 years ago

“Looks good . Got some good compliments Just got it , so a review is a bit soon . But so far so good .👍👍”

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Posted 4 years ago

Thanks Raymond! Keep in touch if you have any issues or need our assistance! Just shoot us a quick email at contact@watches.com

Posted 4 years ago

“Excellent app excellent web browser good response to customers”

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Posted 4 years ago

Thanks Eduardo! We appreciate the kind words and feedback. If you ever need help shopping you can also reach us at contact@watches.com

Posted 4 years ago

“Watch arrived very fast and was exactly as described great watch great transaction”

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Posted 4 years ago

Thank you, Harlan. We're always happy when things go smoothly! Reach out anytime you need us: contact@watches.com

Posted 4 years ago

“Great service, good communication and item tracking with fast delivery. Thank you. Highly recommended.”

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Posted 4 years ago

Thanks so much for providing us with additional feedback! Cheers and enjoy your watch!

Posted 4 years ago

“Thank you very much. The shop is clear, the order was transparent and the delivery was fast.”

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Posted 4 years ago

Wonderful! This is exactly how everyone's experience should be!! Appreciate you leaving us some feedback!

Posted 4 years ago

“Great watch. Great price. Great service. Five stars all the way!”

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Posted 4 years ago

Thank you so much Steven! We're always looking to improve and add new things to the site as well. Tell us what you'd like to see more of! Thanks for shopping with us!

Posted 4 years ago

“Watch was as described and shipped quickly.”

Watches.com 5 star review on 1st June 2021

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Posted 4 years ago

Nice! Awesome picture! Thanks for sharing and for supporting our business!

Posted 4 years ago

“Just what I wanted. Simple, and easy to use. The green background makes the numbers stand out.”

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Posted 4 years ago

“Great Experience all around. Would highly recommend.”

Watches.com 5 star review on 31st May 2021

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Posted 4 years ago

“Hallo, ich war heute voller freutiger Erwartung als die Uhr geliefert und ich Sie auspacken konnte. Recht vierlen Dank dafür. Sie erfüllt all meine Erwartungen, Sie sieht gut aus, Sie passt- und trägt sich super, und mit dem Automatic Werk und dem Rotor oben auf dem Ziffernblatt ist Sie ein voller Hingucker, und ein toller Blickfang. Recht vielen, vielen Dank dafür. Hallo, I was full of joy today when the watch ws delivered and I was able to unpack it. Thank you very much for that. Itmeets all of my expectations. She looks good, It fits and wears super, and with the Automatic Movement and the Rotor on top of the dial, it is real eye-catcher, and a great eye-catcher. Thank you very much for that.”

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Posted 4 years ago

“Very good prices excellent delivery time and a great service allround definitely order again thanks to the team”

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Posted 4 years ago

“My watch arrived damaged, but customer service quickly responded and resolved the issue within a week. Very happy with my Archetype Archer! Get a lot of looks and compliments.”

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Posted 4 years ago

“Great service,,”

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Posted 4 years ago

“I'm HAPPY to say I'd been looking for a watch that was not a self wind / elect. Or modern. My husband has one of those metabolisms that stops% starts reverses speeds up or slows down watches..ive bought CHEAP watches and expensive ones and it didn't matter. We put leather, plastic and moleskin behind the watches to keep it off his skin no dice... So after 40 years of marriage and approx. 100 watches we FINALLY have success thanks to YOU.... He is EXTREMELY HAPPY WITH his Marlin Timex and it arrived the day before our ANNIVERSARY AGAIN MANY THANKS... Finally he has no excuse for missing appointments or picking me up late.”

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Posted 4 years ago

“big choice, good price, fast delevry : what else could we expect ?”

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Posted 4 years ago

“Great looking watch. Fits great and is exactly as shown.”

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Posted 4 years ago

“Great, efficient service at an affordable price. Will definitely shop here again.”

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Posted 4 years ago

“Watch was as expected, delivered quickly, and at a great price!”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

Watches.com is rated 4.5 based on 1,556 reviews