Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,556 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 9th December 2025

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect design”

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Posted 4 years ago

“I'm a Shinola watch collector and I'm very happy the service provided by Watshes.”

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Posted 4 years ago

“Exceptional service and delivery was prompt.”

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Posted 4 years ago

Thanks for the review and feedback! So glad you had a great experience with us! Enjoy your Ziiiro watch!

Posted 4 years ago

“Product received in a timely (haha) manner and in good order.”

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Posted 4 years ago

So pun-ny! :) Thanks for shopping with us and enjoy your Fossil watch!

Posted 4 years ago

“Easy to do”

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Posted 4 years ago

“Can't say enough good things! Ordered 3 watches and a watch box recently and every one is even better in person than it looks on the site!”

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Posted 4 years ago

Hey Jeremy! Thanks for the kind words, man! Appreciate the feedback and support!

Posted 4 years ago

“very good experience, fast shipment. the only problem was the customs tax which was not mentioned during the purchase.”

Watches.com 5 star review on 17th June 2021

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Posted 4 years ago

Yeah duties are just one of those things that varies by country and courier. I'm so sorry about that! If you email our team at contact@watches.com, we'll get you a nice discount code for the next purchase!

Posted 4 years ago

“Watch arrived in a reasonable time,well packaged, I luv it, nice size n' very accurate so far so good”

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Posted 4 years ago

“I had to ask for special consideration when I bought a Zodiac watch that I had wanted for years, but it was always sold out. While it is a beautiful watch, I need more of a tool watch that can take a beating. I would have never felt comfortable wearing that watch on a daily basis. Watches.com was gracious to grant me a refund, and did so quickly. All I had to do was send it back in the same condition it was in when I received it. I don't think that's too much to ask, and I will gladly buy from them again, as well as recommend them. I really hated having to send the Zodaic back, but I can't afford an evening dive watch...you'll never see anything quite like it”

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Posted 4 years ago

So glad we were able to assist you with that return! Sorry that particular piece didn't work out but feel free to email anytime about our other items!

Posted 4 years ago

“I am an obsessive watch collector and I don't wear a watch. These watches are beautiful and are of a striking design; too good to wear and they look beautiful in the boxes they come in; thankyou!”

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Posted 4 years ago

Those Mr. Jones watches are pretty unique, which is why we carry them. Each model has a different story as to the design and materials used to create the dials. So glad you were able to receive one and thanks so much for the feedback! Enjoy!

Posted 4 years ago

“Beautiful watch and love it. Thanks.”

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Posted 4 years ago

Nice Timex choice! Hope you're enjoying and come back anytime!!

Posted 4 years ago

“Speedy delivery, product as described.”

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Posted 4 years ago

Phew! Sometimes we never know if things make it safe and swift, so we appreciate the review!

Posted 4 years ago

“My 18 yo son loved this watch.”

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Posted 4 years ago

Wonderful! Thank you so much for letting us know! Always a great day when we can make our customers happy!

Posted 4 years ago

“Great website...easy to find what you are looking for and quick delivery.”

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Posted 4 years ago

Thanks so much for shopping with us and leaving some feedback for the team! Let us know anytime you need help!

Posted 4 years ago

“Great company. Great experience. Great watches.”

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Posted 4 years ago

“Quick processing, accurate shipping time.”

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Posted 4 years ago

Thanks Aaron! That's how it should always be! Enjoy your new watch!

Posted 4 years ago

“Looked as good as expected”

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Posted 4 years ago

Perfect summer color! Enjoy and thank you for shopping with us!

Posted 4 years ago

“Great price, great watch”

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Posted 4 years ago

Perfect for the climate over in your area, right? That's a great color choice and a popular model! Enjoy and thank you for leaving feedback with our team!

Posted 4 years ago

“Beautiful watches, great quality and fast shipping.”

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Posted 4 years ago

Nice color choice, Clayton! Enjoy and thanks for taking the time to send in a review!

Posted 4 years ago

“Attractive and affordable selection of watches which arrived just as advertised.”

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Posted 4 years ago

Thanks, Daniel! If you think of any brands to add to the site, let us know! We're always looking to expand!

Posted 4 years ago

Watches.com is rated 4.5 based on 1,556 reviews