Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,505 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy as could be. Order, tracked step-by-step, and arrived about a week later. Delivered with all the original packaging and paperwork as stated. Would definitely trust for future purchases.”

Helpful Report

Posted 3 years ago

So glad to hear you shopping experience was great! Great watch choice! We are always here to help find you exactly what you need at contact@watches.com! Enjoy!

Posted 3 years ago

“This Italian micro brand is under the radar, looks and overall quality is hard to beat. Compared to Shinola or Steinhartwatches which is not available in the US of A, don’t discount the Japanese automatic movement, it’s accurate, reliable and has enough modifications to make it unique. As a collector of watches I am impressed!”

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Posted 3 years ago

“Yes, I was very impressed with my Italian submarine watch, solid case, nice strap and a price I couldn’t ignore”

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Posted 3 years ago

“Watches are very reasonable and shipping right away is great.”

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Posted 3 years ago

Thanks for shopping with us!

Posted 3 years ago

“A great looking wary and delivered speedily”

Watches.com 5 star review on 23rd September 2021

Helpful Report

Posted 3 years ago

So happy you like it! Thank you for the picture and the review, Simon! Looks great! :)

Posted 3 years ago

“I purchased a watch that I'd wanted for years. The Zodiac Sea Wolf. I love the updated styling the Sea Wolf. A true classic. Krissey in customer service was extremely helpful in answering my inquiries. A+++”

Helpful Report

Posted 3 years ago

Great choice! So glad we were able to help out. We are always here to support our customers with whatever they need! Enjoy!

Posted 3 years ago

“SE AJUSTA EXACTAMENTE A LO QUE ESPERÁBAMOS”

Helpful Report

Posted 3 years ago

Glad you like it!

Posted 3 years ago

“Nice Very good”

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Posted 3 years ago

“My son loves the watch. He says it’s very tactical.”

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Posted 3 years ago

That's great! We are happy he loves it! Thanks for the review!

Posted 3 years ago

“I think the last time I bought a Coke watch was back in the 90s. Imagine my pleasant surprise when Watches offered Coke timepieces from Timex. And as usual, my most-recent purchase currently sits in 1st place as my fave. Thanks, Watches!”

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Posted 3 years ago

Great choice! Glad you are enjoying it!

Posted 3 years ago

“Great experience, this is my first watch purchase and I couldn't be happier. Shipping anf delivery was super fast. Will do business again.”

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Posted 3 years ago

Thanks Sean. Glad to hear that your experience was great, right out the gate! If you ever have questions or need some help looking for items, you can also email our team at contact@watches.com We are here to help!

Posted 3 years ago

“Great company to do business with, fast shipping and excellent communications! Thanks!”

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Posted 3 years ago

Wonderful to hear. That's as it should be! Sometimes we're at the mercy of the couriers, so I am glad it all worked out! :)

Posted 3 years ago

“Like the website. Like the option to offer a price on items”

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Posted 3 years ago

Hey Amilcar! Thanks for the feedback! We try to offer some fun ways to get good deals. Thanks so much for supporting our business!

Posted 3 years ago

“I'm very happy with the transactions I've had with Watches.com. A most reliable site!”

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Posted 3 years ago

Thanks Sandor! We try to keep up with all the big shops. Enjoy that new Mazzucato!

Posted 3 years ago

“They had what I wanted and it was quick and easy. Can’t ask for much more.”

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Posted 3 years ago

Yay! Enjoy that nice Timex and thanks so much for shopping with us!

Posted 3 years ago

“The price was good. Very quick shipping! I am happy with watch I purchased!”

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Posted 3 years ago

Hey Darrin! Wonderful news and so glad you're enjoying that Xeric Regulator! Appreciate the support and love of watches!

Posted 3 years ago

“Ordering the watch was no problem but when the watch arrived it was unfortunately broken. So I can only give a 3-star rating now. But the service was good when I had to return the broken watch, and when I get a new/repaired one I will probably give you a 5-star rating.”

Helpful Report

Posted 3 years ago

Hey Anders! So sorry to hear about the watch. It looks like our team is taking care of this for you! We'll let our vendor know as well so they can take note of the issue. Best wishes on the new shipment and thank you for your feedback!

Posted 3 years ago

“I really like Nubeo watches, they fit well and the automatics keep great time. I had to have this one because orange is my favorite color.”

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Posted 3 years ago

“aaaaaaaaaaaaaaaaa”

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Posted 3 years ago

“Difficult to see the needles in an angle. I am not very impressed with the watch and the price is a bit more than the watch.”

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Posted 3 years ago

Hi there! Thank you for leaving a review about your purchase. If you haven't already started the return process, our team is happy to assist you! You can reach out to our customer service members at contact@watches.com and they would be happy to help you!

Posted 3 years ago

Watches.com is rated 4.5 based on 1,505 reviews