waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,794 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 25th April 2025

4172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so disappointed. When I read about waterdrop I was excited because I have developed a Hint water habit. I prefer not to use plastic water bottles so I thought waterdrop would be a great replacement. My order arrived today and my first sip revealed what I had not caught in the fine print -- sugar substitute, worst of all, stevia. I thought waterdrop was like Hint with just the flavor essence and no sweetener. I cannot use stevia because of a medical condition. I wish waterdrop had a completely unsweetened version.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,794 reviews