waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had to dump it out. It was like I was drinking the cucumber rind. I could not even taste the watermelon. Please fix it.”

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Posted 2 years ago

“I love my collection!!! It helps me stay hydrated!”

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Posted 2 years ago

“Thank goodness I got the Mello mint free with my purchase....did not like it ....too minty. Otherwise I love all of the other flavors.”

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Posted 2 years ago

“Can’t live without it! Water is life: Waterdrop made me love water! No more Diet Soda or Lacroix. I’m drinking and enjoying water now. The flavors are fantastic!”

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Posted 2 years ago

“I would love to send a review of this product, but unfortunately, I haven’t received it yet.”

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Posted 2 years ago

“Thought I was gonna like the flavors, honestly I don't. Trying to return them. Loved the frida glass but the top came off and can't return it.”

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Posted 2 years ago

“I received my package in a significantly longer amount of time than previously. When received it was empty and noted as received w/o contents (see picture below). I've made two attempts to contact Waterdrop for resolution with no response.”

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Posted 3 years ago

“Love is my favorite waterdrop thus far. However all the other ones I purchased are really good too!”

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Posted 3 years ago

“I love my Waterdrop product”

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Posted 3 years ago

“Queer bottle sucks. That’s funny! Shove it up your ass. Little lube helps. You sick shits. Hope your company fails.”

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Posted 3 years ago

“I hated it. It felt like drinking potpourri”

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Posted 3 years ago

“The mouth of the bottle is too small for ice cubes. I live in triple digit heat. Just learned from customer service that they do not accept returns. So I just paid $40+ to recycle a piece of painted glass.”

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Posted 3 years ago

“Have tried 4 flavors so far one too sweet one too chemical tasting one not pleasant at all wasted my money”

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Posted 3 years ago

“Maybe I could review it if you could actually have it delivered”

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Posted 3 years ago

“I don’t know why but I tried two of the flavors and hurt my stomach so bad. Like so bad I thought I needed to go to ER. I don’t understand?? I did drink on a empty stomach but you should be able to drink these on a empty stomach. $60 down the drain. 😩”

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Posted 3 years ago

“If I could give zero stars I would. To start my first order never arrived, after reaching out to the team it took a few weeks to get a response. They sent me a new order which did arrive, however after about 2-3 days my bottle cracked. It was sitting in the casing on my desk, I heard a pop and saw water spilling out of the bottom. From there they sent me another bottle (no answers as to why it may have broken in that nature). The THIRD bottle arrived in an open box, when I emailed about it they told me I would have to pay to have it shipped back to them and they could not take back the micro packs but I didn’t receive micro packs so no clue what that was about. Overall worst experience I have ever had, which really blows becuase I was super excited about the water bottle.”

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Posted 3 years ago

“I received my order and I am very disappointed to see it. The box is not sealed and there is no indication that it was even sealed with tape, only the bottom. The box top lid were just overlap that anybody can just easily open it up and the box is partially smashed. It does not look like the box showing in your review the your customers received. The item inside looks okay since they were individually boxed but I am worried with the microdrinks that it is easy to open and there is no seal that anybody can contaminate it. Is there a reason why? This is not really acceptable. I was very excited when I got the notification that it was delivered but right now I am lost for words.”

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Posted 3 years ago

“Unsubscribe”

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Posted 3 years ago

“I used it for one day without the sleeve and it was great. I put it in the thermal sleeve to take with me to run errands today. I didnt know that being in the sleeve doesn't let the bottle sit flat. I set the bottle (it was in the sleeve tightly) on a flat counter top... it wobbled/tipped over, fell to the ground & shattered into a thousand pieces. A lot of money down the drain.”

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Posted 3 years ago

“I like the concept. Unfortunately, I’m not sure about the taste. I also think it takes way too long for the tablet to dissolve. It’s pretty expensive for something that seems meh.”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,926 reviews