waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,869 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order got lost in the mail and I was sent another one to replace it. I didn’t get my original order but similar items. It is ok, I don’t mind. I am drinking my water and I believe is a good thing all the vitamins that I am getting but the micro drinks are a little expensive for my budget. Also, there are some flavors that I don’t like but I can’t pick and choose a bundle so I will need to pay more if I buy separate the micro drinks.”

Helpful Report

Posted 3 years ago

“I like these so I tried the tea and I was not a big fan of them”

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Posted 3 years ago

“The drops is really good, i enjoy it, definitely make me drink more. Unfortunately the tumbler who worked perfectly but after 3 months the lids is broken thats the only bummer.. I really loved it till it broke :(”

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Posted 3 years ago

“Product came late and incomplete I sent multiple emails now they want me to send a picture of what I received I am not a thief and if I place an 85 dollar order I expect it to be complete will find a new water drop system for me.”

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Posted 3 years ago

“I love the drops but the I thought I ordered a glass to drink out of so I'm disappointed even the picture shows one”

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Posted 3 years ago

“I returned last week due to the bottle being way to large to carry and fit in a car cup holder. Patiently waiting on my refund.”

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Posted 3 years ago

“Love your product ! So refreshing already trying the “love” flavor and “glow” now trying the other ones. Thanks again”

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Posted 3 years ago

“The microdrinks themselves are fantastic. If I were reviewing solely on the drinks, I would rate you as a five. Under the circumstances of the very slow delivery time and difficult packaging (details below), I can only offer a three rating at this time. That said, one it takes too damn long to get to my house (over a week on average) and two the drink cubes are too damn difficult to get out of the package. On many occasions, I peel the sticker back and attempt to pour the cube into my water, only to have the cube get stuck on the tiniest fiber of the sticker. EXTREMELY FRUSTRATING. Bu the main problem is that you're going to have to figure out a way to get these to my house faster. Otherwise, I'll stop buying this.”

Helpful Report

Posted 3 years ago

“Loved the water bottles. Didn’t like the drops. Leaves weird aftertaste and gave me. Headaches.”

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Posted 3 years ago

“I received a complimentary set of three flavors to try. Zen and Focus were decent, Boost certainly did not encourage me to drink more water. I like the WD concept and the cubes dissolved quickly and completely. For me, the price is a little steep.”

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Posted 3 years ago

“the lime waterdrop flavors were weak when added to water and didn't dissolve that well.”

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Posted 3 years ago

“I love the concept, but the price is a bit much. Also found less water better flavor. I would drink them two or three times a day except for the price.”

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Posted 3 years ago

“Drinks are good, but don't mix completely unless very cold. The bottle opening are too small to properly clean the inside, even with the bottle brush. The bottom edges are unreachable. The drinks are delicious. Would be cool if we could use points towards those rather than just accessories.”

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Posted 3 years ago

“not my favorite flavor”

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Posted 3 years ago

“I wasn't paying attention to what I ordered, so this particular one just didn't suit me. Since I am a coffee drinker, I don't need Focus. I like a flavor I can drink all day into the even and Focus kept me awake at night. Really good for the days I have to get to the airport at 2:00 a.m. for an early morning flight! LOL”

Helpful Report

Posted 3 years ago

“I LOVE the glass bottles with the metal lids. The bamboo lids form a gross smell after being washed and dried, and it makes my drink taste like it so I don't use them. The microdrinks are pretty good but I usually add a few drops of liquid stevia because they're a little bitter.”

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Posted 3 years ago

“Not as good as I was hoping.”

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Posted 3 years ago

“Have not received order so couldn't say. This was my second order first came in 2-3 days. They sent email saying g shine t delayed and oh here's a 15.00 coupon for your troubles but you need to spend 40.00 to claim it! Really?”

Helpful Report

Posted 3 years ago

“The drops are delicious ! I had tried Love, Youth, Shiro, Zen, Boost and Focus liked them all . I am drinking 60 oz of water a day was drinking 32 oz green tea per day the key chain broke before I could use it the magnet fell out and I have paid for a second order on the 19th and still have not received ! I have tried to contact about my order no response so as of now not very happy ! And was going to place a third order now not so sure”

Helpful Report

Posted 3 years ago

“The bottles are all wonderful. Well made and beautiful. The drops are a mixed bag some are great some are terrible and some are just ok. You have to experiment to find the ones that work for you”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,869 reviews