waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,868 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will review again once I receive my new order but, the tablets take a long time to dissolve, they taste a little salty, the metal bottle has a weird taste and I have trouble drinking from it. The flavors taste good and while they do not really make me drink more I am hoping in continued use they will.”

Helpful Report

Posted 2 years ago

“I had to stop Using it because the sodium content was drying out my mouth to the point of discomfort. I love all the flavors and was drinking about two per day but just can’t handle the sodium.”

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Posted 2 years ago

“One of the Lucy caps does not work and I can’t get any one to help. Not pleased.”

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Posted 2 years ago

“The flavor cubes were not very good. However the bottle were great”

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Posted 2 years ago

“It's okay. I think or still has bugs. It's a pain to calibrate, and sometimes it doesn't update the app for hours.”

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Posted 2 years ago

“The glass bottle is excellent. I tried the boost flavor which was not bad but also not great. It didn't make me want to drink more water. I haven't tried the other flavors yet. Also, I didn't particularly appreciate getting email after email telling me to write a review. If I want to write a review, I will do it on my timeline. I wish the bottle came with a cap that accommodates a straw.”

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Posted 2 years ago

“The set came wide open, it looked like the seal had been cut - kind of disappointing. But the bottle and set were in tact and began to enjoy the waterdrops. However, BOOST made me nauseous. Which the cause of my 3 star review. When I emailed to see if I could make an equal substitution for BOOST in the set I was told it could not be done. While I understand it would take time to swap out one item the fact that this item made a customer nauseous seems that this request would be reasonable. Unfortunately I'm not wealthy so therefore I'm not willing to pay for waterdrops individually which what I would be forced to do. So goodbye Waterdrop.”

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Posted 2 years ago

“It’s really good but really expensive and they don’t let you use your points for flavors just stuff you don’t need Necessarily.”

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Posted 2 years ago

“Pretty good but wish the multi value packs were buyers choice not set flavours”

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Posted 2 years ago

“I like the tablets. I think you should figure out a way to reduce the packaging and use recycled materials.”

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Posted 3 years ago

“I haven’t had time to try any of them but boost. I don’t love it but am trying to aquire a taste force it”

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Posted 3 years ago

“I have tried waterdrop Microdrink (Lime-Baobab- Acerola) with sparkling cold water is refreshing , however with still water i don't recommend it .”

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Posted 3 years ago

“I was very disappointed to see only a few water flavor packs. Paying $60 for a water bottle was not my plan I’m devastated”

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Posted 3 years ago

“Love the bottle and the sleeve. Flavors are really interesting. It’s too bad they add sooo much stevia. Too sweet for my taste”

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Posted 3 years ago

“The bottle is very pretty. The plain pink cover is not very attractive and it covers the entire design. The seal to my lid arrived broken. I had to purchase a new lid :( I enjoyed trying all of the microdrink flavors. Boost is my #1 and Glow is my #2 favorites.”

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Posted 3 years ago

“Not a fan of oro because the flavor is too bland.”

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Posted 3 years ago

“First Lovet it a lot.. until the clip in the cap is broken after 3 months... please provide the replacement of the cap so then i can still use the tumbler... It is a good quality tumbler.... The waterdrops itself is amazing, definetely will grab more.”

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Posted 3 years ago

“Love youth but this was a dirty trick.”

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Posted 3 years ago

“These drinks are delicious; however, I will not be purchasing them again. Each tablet is packaged individually in a little plastic cup that’s just a bit larger than a tablet. Also, it’s nearly impossible to open.”

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Posted 3 years ago

“Like the flavors and drinking water makes more fun with waterdrop cubes”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,868 reviews