Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,699 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Recently discovered these tiny little cubes of favour & wow they are great! Subtle but great tasting, easy to take a few with you wherever you go”

Helpful Report

Posted 3 years ago

“Love them they are amazing I’ve been ordering for nearly a year would definitely recommend”

Helpful Report

Posted 3 years ago

“I have had a couple of interactions with the team at Waterdrop and I cannot fault them. They kept me up to date with shipping as there was a slight delay, and they also answered a few queries within a day maximum. The customer service is second to none, I can't fault the company at all. I would heartily back a campaign to promote Waterdrop as the gold standard in customer service. Bravo team!!!!”

Helpful Report

Posted 3 years ago

“Wow what an amazing beautiful looking set. I’ve already been asked where I got it from. Really pretty designs and the bottle is excellent quality. First rate service as I had a problem with my order and it was sorted almost immediately. Love the tastes as they are so subtle but make a huge difference to the taste of boring water”

Helpful Report

Posted 3 years ago

“I bought 2 starter sets, Steel Orange Matt and Steel Pastel Yellow Matt. One for my wife and the other for myself. I drink a lot of water already but having found Waterdrop, as made drinking water even more exciting. I’ve already used all the starter kit flavours and I’ve actually purchased 9 more boxes which I’m using already. I will definitely be buying more as my stock drops. Keep up the great work Waterdrop and hopefully more flavour combinations are on the horizon.”

Helpful Report

Posted 3 years ago

“I love waterdrop. Every flavour is great and it help me take on lots of fluid without it being boring”

Helpful Report

Posted 3 years ago

“After finally receiving my parcel( first one went missing) I have to say I am drinking more water but whether I stick to it or not remains to be seen as the flavours are not quite strong enough for me. The only one I really like is the Love one.”

Helpful Report

Posted 3 years ago

“Great service, fast delivery, well made products”

Helpful Report

Posted 3 years ago

“I am really enjoying trying out all the flavours. They make drinking water so much easier as my tap water doesn't taste very good and I don't believe in buying water.”

Helpful Report

Posted 3 years ago

“I love these little squares!! They have also helped me drink a lot more water!👏👏😊”

Helpful Report

Posted 3 years ago

“I bought a starter set with a glass bottle. The bottle is gorgeous and the flavours are amazing. I’ve already bought more!! I have never enjoyed drinking water so much!!”

Helpful Report

Posted 3 years ago

“Waterdrop is amazing it's changed my drinking om always hydrated and the flavours r so great such a great range. And the bottles r just beautiful”

Helpful Report

Posted 3 years ago

“Absolutely love the flavours, they are so clean and refreshing”

Helpful Report

Posted 3 years ago

“Great products. I have got a water bottle and a tumbler. I really like the tea’s great for on the go. The water drops again are great for on the go/travel especially airport security. I have started to drink more water which is great.”

Helpful Report

Posted 3 years ago

“always love getting my packages from Waterdrop - so glad that my workmate introduced me to it!”

Helpful Report

Posted 3 years ago

“They deliver quality and safely”

Helpful Report

Posted 3 years ago

“One of my favourite companies! As someone who literally never drank water unless it was in a hot drink (I know...) I now stay hydrated all the time because I'm so excited for all the flavours!”

Helpful Report

Posted 3 years ago

“Great service, arrived really quick.”

Helpful Report

Posted 3 years ago

“So delighted Snow made a return. It is my favourite flavour, so refreshing, and helps to triple my water intake. Please make this a regular item.”

Helpful Report

Posted 3 years ago

“Easy to order and swift delivery.”

Helpful Report

Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,699 reviews