Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.73

4.7 Rating 4,045 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,045 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love to review my order but despite ordering on 27th July my order is still stuck in Germany so disappointed as I have now run out of them and np idea when I will be receiving my order.”

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Posted 2 years ago

“I just recieved an email to review my recent purchase. I'm sure it would of been wonderful, except it hasnt been delivered yet. My order has been at the sorting centre for over 10 days. I've been told its because of Brexit. But my previous order arrived within 2 weeks. This has almost been a month. I'm beginning to suspect it's a scam. Why not just send me stock from the London shop!?”

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Posted 2 years ago

“took ages to come, weeks intact, and when i tried to ask someone to sort this out it was not sorted, i had to email over 5 times and still did not get anywhere, and here i am again waiting for an order i placed weeks ago and its still not here nightmare really,. its a real shame this happens, and yet other people seem to get there order after a shirt time, you need to get back to people quickly and get things resolved for them, customer service is the main thing here.”

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Posted 2 years ago

“Not for me very weak in taste so have to use more turns out expensive.”

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Posted 2 years ago

“Replacement cap does not match colour of my bottle”

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Posted 2 years ago

“I can't fault the products, ordered many times before but on this occasion it took what felt like FOREVER for my order to arrive. Ordered on the 8th June, it took whole 10!!!! days for it to leave Austria, further 5 days for it to make its way from Germany to UK and a standard 1 day from UK depot to my home address. Shocking... I am considering not bothering again until they start shipping from the UK.”

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Posted 2 years ago

“Great idea, good communications, brilliant from sustainability perspective , but very expensive for what you get and to my taste pretty unpleasant, colleague agreed with me , sorry , really wanted to like it but really didn't .”

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Posted 2 years ago

“Order arrived this morning Micro drinks lovely as usual One of my glasses arrived smashed, not surprised as really not packed well, have emailed but no response as yet”

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Posted 2 years ago

“I haven’t got them yet! So I can’t tell you 😫”

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Posted 2 years ago

“I haven’t received this yet so unable to comment. Things do take a long time to arrive”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,045 reviews