Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.73

4.7 Rating 4,045 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,045 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would if the micro teas had arrived...still not here.”

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Posted 2 years ago

“I bought the glass bottle starter pack to try Water Drop out after seeing an advertisement. I love the bottle, very well-made, sturdy and cute. However, I personally do not like the taste of the Microdrinks. The flavours are not awful, but it makes the water taste a bit fizzy and I am not a fan of fizzy water. I also did not notice a massive difference considering how many vitamins they contain, such as no increased energy or focus. If you can get past both of these things and can afford paying a higher price than similar items, then I would recommend.”

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Posted 2 years ago

“I was very disappointed with the advent calendar, the quality was substandard and not what I have been used to from previous purchases from Waterdrop. The calendar was not delivered in a prefect state and was battered around the edges. Overall disappointment.”

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Posted 2 years ago

“Received waterdrops in a damaged box. Fortunately the internal boxes weren't damaged but the glass bowl was missing from order and have had to reach out to customer services.”

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Posted 2 years ago

“I am so disappointed, I saved up my points and got very excited about my new glass bowl but I cannot get the lid off. When I asked for help I was told to use a fork to open it! I have tried and failed and am afraid I will smash it 😞 My top up of Glow and vibe are great.”

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Posted 2 years ago

“I still haven't received this order after over a month! So can't review something I haven't received ! Very disappointed as I love the product normally but having been a whole month without being able to use it I'm having to look at alternatives.”

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Posted 2 years ago

“I’m still waiting to receive my items! Ordered 24/07/21 and still not arrived”

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Posted 2 years ago

“The bottles are pretty but they've changed the packaging of the normal glass edition bottles. They now come in plain cardboard cylinders. As it is ordered as a gift I'm a bit disappointed. Also its been almost a month and I'm still waiting for my order. The tracking doesn't work and Waterdrop customer service is terrible. I've emailed 3 times and even called and its impossible to get through to anyone. With this in mind and the price I wouldn't order from waterdrop again and will stop recommending it. Spend your money elsewhere.”

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Posted 2 years ago

“I haven't received my order yet. Was told it was sent on 27th July...tried to phone delivery company but was on the phone for 25 minutes and no reply. Can't wait to get my delivery.”

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Posted 2 years ago

“Since I am still waiting for this to be delivered - I can't comment except to say the UK in the title is misleading.”

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Posted 2 years ago

“I'm sorry but I have not received my package. and I can't seem to track it anywhere. The waterdrop tracker says it is at the Post Office which I have called, and there is no package. and no reference number is working.”

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Posted 2 years ago

“Haven’t even received my order yet!!”

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Posted 2 years ago

“I can't review this as I haven't received it yet..I'm still waiting for this delivery. 👍”

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Posted 2 years ago

“I hate to write this but I am still waiting for this order”

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Posted 2 years ago

“I can’t review I haven’t received it yet, it’s been a month since I ordered & even though I received orders that I placed after this one, I’ve just been told it’s because of brexit. Not keen to order again”

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Posted 2 years ago

“I was not crazy about it looking to send it back !! Not very happy with waterdrop now as some of the drops go off after a couple of months !!”

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Posted 2 years ago

“I would love to review this product, since I ordered it in July, but I have still not received it. The previous multi-pack I ordered was great, which is why I ordered again. Bitterly disappointed to have not received it yet.”

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Posted 2 years ago

“Still awaiting delivery”

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Posted 2 years ago

“Haven't received it😒”

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Posted 2 years ago

“Whilst I really like the product the tie scale of order to delivery in credibly slow I am not sure I will bother ordering again. I still have not received my delivery order was placed on the 16/07/2021”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,045 reviews