Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,683 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I love my water drops! i cant survive without them, they really keep me on track drinking water and bonus.....lots of good stuff included like the vitamins and natural caffine :) love it!”

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Posted 4 years ago

“I’m totally digging Waterdrop. I love the different tastes and I really like the fact that it adds vitamins to my water drinking, too. The bottles are lovely!”

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Posted 4 years ago

“Love these products so much. I have pretty much ordered the whole range and trying to decide which I like the best... its a toughie!! Finally drinking enough water. Thank you Waterdrop and looking forward to Vibe.”

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Posted 4 years ago

“Love Waterdrop it’s def made me drink more water, the flavours are really different but quite subtle, unlike cordials which are full of sugar and very strong . Feel like I am putting something healthy in my body for a change.”

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Posted 4 years ago

“Loving the flavour of the water drops in my lovely steel bottle. Adding some ice cubes kept my drink lovely and cold. Started with the taster pack and have now bought the various different tastes. It certainly making drinking water better.”

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Posted 4 years ago

“As always love the water drop flavours, the keychain ensures you are never without one! Love the bamboo storage bowl, perfect!”

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Posted 4 years ago

“There's not a flavour I don't like so far. So nice on the go too”

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Posted 4 years ago

“I really like Waterdrop. Beautiful product, great idea AND the drinks are delicious. My daughter loves her focus waterbottle and it’s a great way to get her to drink more water and for us to try to choose more sustainable options. The only reason I haven’t given 5 stars is that there is still a small amount of single use plastic in the packaging of every drink and we are trying to go single use plastic free. I doubt very much that many of the tiny plastic capsules are recycled, if any, and I imagine they will end up incinerated or as microplastics in the environment. Such a shame. So, come on Waterdrop. You have a fantastic product, beautifully packaged except for the plastic. Why not research using packaging made from plant starch instead, all biodegradable and home compostable? Other companies are doing it.”

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Posted 4 years ago

“Still love the products but takes far to long to arrive”

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Posted 4 years ago

“Excellent service plus quick delivery too. I purchased the Clean and the Relax water drops. I liked both of them but I really really loved the Relax flavour. I will certainly be purchasing that one again. Thank you.”

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Posted 4 years ago

“Good quality flavours in all the products I buy. I only buy the same products and every time the price rises? The products are expensive for what they are, but I am drinking more water!”

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Posted 4 years ago

“They definitely have helped me drink more water as I don't like to drink water. Some of the flavours are delicious. I just bought a new one that I didn't like but I have managed to adapt the flavour by adding a different flavour (it was the tea, I added ginger extract). My only issue is how long it takes to get here. I realise products come from Germany and customs can be awkward (now) but I wish they had a UK distributor.”

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Posted 4 years ago

“Unfortunately there appears not to be anybody called Waterdrop UK - Waterdrop product is great but do not believe it's in any way a UK company. I had to order my last delivery twice as for some reason it went from Austria to Germany where they claimed they tried to deliver it and then it went back to Austria, I live in England. They couldn't just resend the parcel they failed to deliver they cancelled the order, eventually refunded me the payment and then I had to reorder. Not great customer service.”

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Posted 4 years ago

“I love waterdrop since I started using it I am drinking lots of more water I always have one of my bottles with me and love to try the different flavours the only thing is that is a bit pricey but totally worth it.”

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Posted 4 years ago

“I love waterdrop, it just livens up my water intake. I am also enjoying the new hydration app, which launched just in time for a UK heatwave and so has definitely been helping me stay healthy and productive this past few days!”

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Posted 4 years ago

“Family loves these. Great taste, plus it’s healthy. Drinking plenty of water now. 10/10 5 stars.”

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Posted 4 years ago

“I recommend the starter pack which has package 3 drops of six different flavours to try and a metal flask in a great pattern. Loved the ease of using the drops and so far haven't had one I didn't like. Definitely easier to use than I expected.”

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Posted 4 years ago

“Amazing rehydration 👍”

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Posted 4 years ago

“Love my waterdrops and the bottle is fab. In hot weather is keeping cold water very well.”

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Posted 4 years ago

“Absolutely loved these! Have just ordered some more”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,683 reviews