Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,683 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love the Waterdrop accessories, especially the bamboo bowl, which fits over 144 drops in it, the tote bags and both the glass and steel bottles, but Waterdrop themselves do seem to have a few issues. Postage to the UK for my last two orders took over a month and they often have website glitches. Postage itself is expensive, unless there is an offer on. Previously they used to have offers with free postage however little you spent, but now there is a £10 minimum spend during offer time to get free postage. Of the Microdrinks themselves, there are only one that I really like, Youth.”

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Posted 4 years ago

“I ordered a mixed package. There was a lot of packaging at a time when we are meant to be more environmentally aware. There were no instructions so I noticed it said 500ml of the choices I tried the rosehip...it just made the water taste of nothing and not very pleasant. So in essence I have paid £13 for 18 drinks. I can buy sugar free drinks for half the price and take vitamins. What a rip off. I am so disappointed as I like to keep hydrated and was looking forward to adding some healthy flavour 🙁”

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Posted 4 years ago

“LOVE, LOVE, LOVE waterdrop! I have tried all the flavours and have built up a little collection of bottles and brushes and awaiting some straws and a bottle bag - very excited! The points incentives are great and I find customer services to be very helpful and responsive.”

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Posted 4 years ago

“The love coaster is a great addition to the other coasters I have bought. All the colours go really well together.”

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Posted 4 years ago

“I'm buzzing that I'm actually enjoying water 💧. I've never been able to drink enough per day. But this is really enjoyable. The flavours are great.”

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Posted 4 years ago

“Very impressed with these little tabs. All the flavours sampled are delicious, and I’m definitely drinking a lot more water, as a result. I will buy these again and would recommend anyone to try them. Best chilled from the fridge.”

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Posted 4 years ago

“Love it xx”

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Posted 4 years ago

“Such pretty, functional products bring pleasure to my day and keep me hydrated.”

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Posted 4 years ago

“I absolutely love the water drops. I’m drinking about 3 bottles of water a day now. I used to only drink coffee and tea.”

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Posted 4 years ago

“Fantastic customer service and products!”

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Posted 4 years ago

“love them, small company but amazing products”

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Posted 4 years ago

“Water leaks out of lid where it screws on this is the second large bottle I've had very disappointed”

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Posted 4 years ago

“My waterdrop taster pack arrived promptly. I enjoyed all of the flavours. My favourite being boost. In the space of a day or two my drinking had gone from no water to 2 litres a day. Already ordered more.”

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Posted 4 years ago

“I have been using waterdrop for a few months now and love it! orders arrive quickly and everything is really good quality. The drops are delicious and customer services are quick to respond for any issues. I love the points systems to collect free accessories - great company, very happy customer”

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Posted 4 years ago

“Lovely range of products, good quality and spoilt for choice. Delivery is ok sometimes quick sometimes longer. Customer service is good whenever I have needed.”

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Posted 4 years ago

“From the taster pack I drank all of them and reordered the ones I liked best. Waiting for the order to arrive.”

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Posted 4 years ago

“Love the flavours of the water drops they are really refreshing”

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Posted 4 years ago

“Great company that sells beautiful products. So pleased with everything I’ve bought! Thanks Waterdrop!”

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Posted 4 years ago

“Love the bottle and the flavours taste so much better than I expected. They're vibrant and just sweet enough. I was also a bit worried about shipping because of other reviews saying it was pretty much a nightmare but my stuff arrives within 2 weeks. So pleasantly surprised with that as well. 10/10 would recommend”

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Posted 4 years ago

“Love this product as it just helps get some extra water in”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,683 reviews