Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,681 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I am loving trying new flavours to encourage me to drink more water. Not found a favourite yet but hoping to soon.”

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Posted 4 years ago

“Amazing service and great quality products.”

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Posted 4 years ago

“You need this in your life! And always so helpful. During lockdown I was an essential worker and they ensured I had enough accessories so I didn't have to risk bringing work germs into the house. Seriously worth every penny and they're SO SO helpful. Nothing is too much effort for them and they're welcome to suggestions. Can't rate highly enough, will not disappoint, worth every penny :)”

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Posted 4 years ago

“The SCOTRIA bottle bag is amazing especially when going on long walks and you need to hydrate. I love all of the Waterdrop microdrinks and they have encouraged me to drink more water all year round!”

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Posted 4 years ago

“Started off with one of the starter packs and am now a convert! I drink loads more water and have got my favourite flavours sorted. I am happy with customer service and products!”

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Posted 4 years ago

“Excellent products! I can’t stop making orders. Slow shipping, but worth the wait. Customer services also on the slow side, but very helpful. Will continue to be a frequent customer.”

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Posted 4 years ago

“Waterdrop were very good at keeping me up to date with my order. They are active on social media and there is a great, positive community online which is a testament to their quality products and customer service.”

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Posted 4 years ago

“Love this, makes drinking more water so easy. I don't get the acid reflux issues I normally get with squash or other soft drinks and it's really refreshing.”

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Posted 4 years ago

“Absolutely amazing as usual!! From ordering to delivery!! The Nero really is my favourite, followed by zen!! This really helps me to drink so much more water. Thank you”

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Posted 4 years ago

“Thanks waterdrop, lovely products and good customer service. Delivery is slower than I’d like but only cos I get excited… it’s reasonable for coming from Austria!”

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Posted 4 years ago

“I do not have problems with drinking water on daily basis. The problem starts on hot days, when water is not enough to fight with your thirst and on call days when you look for something to warm you up. Waterdrop definitely supports my daily water intake during the summer and can not wait to order microtea for autumn season.”

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Posted 4 years ago

“Lovely flavours nice and refreshing.”

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Posted 4 years ago

“Great company, great products...love the flavours and all the choice of bottles. Customer service very responsive with any queries...I'm a convert! Thank you,”

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Posted 4 years ago

“It’s a pleasure to deal with Waterdrop UK. Pleasant and responsive customer service. Just be aware that shipping is not too quick. Order arrived about 2 weeks after the date I placed it.”

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Posted 4 years ago

“Waterdrops have really helped me develop the water habit. I was drinking no water at all, just hot drinks. Now I am drinking at least two litres a day and have started taking them out with me to add to sparkling water in pubs and restaurants, instead of other soft drinks. It's working out at 50p a litre. much cheaper than bottled water and saving the planet too by using a tap to refil my drinking bottle. I'm getting used to the longer delivery time (used to almost next with most companies now) so ordering well in advance of running out.”

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Posted 4 years ago

“It's definitely helped me consume more water.”

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Posted 4 years ago

“I love waterdrop products, just wish there weren't issues with deliveries.”

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Posted 4 years ago

“Loved the taste of all waterdrop micro drinks. Found them refreshing and great to keep me hydrated in this hot weather!”

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Posted 4 years ago

“Fab looove the different varieties good in your gin and tonic too”

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Posted 4 years ago

“Waterdrop is a wonderful way to drink water”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,681 reviews