Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,681 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Lovely refreshing drinks. Very easy to use and taste delicious. Looking forward to trying the teas too”

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Posted 4 years ago

“As the item is stuck in Germany and I’ve yet to receive the item - still waiting”

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Posted 4 years ago

“Absolutely love everything.”

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Posted 4 years ago

“You email me to review the products that are stuck in Germany; very poor! Apparently my order has arrived 13 times and despatched 8 times to and from the same place! Not happy, going away today and thought I would be taking Waterdrop with me”

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Posted 4 years ago

“Haven't received it😒”

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Posted 4 years ago

“Still not received any of my order. It was ordered a month ago.”

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Posted 4 years ago

“I still have not got my things”

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Posted 4 years ago

“Can’t review-hasn’t arrived -ordered on the 28/8”

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Posted 4 years ago

“I have not received them.”

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Posted 4 years ago

“Hasn’t arrived yet !!!!”

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Posted 4 years ago

“Havnt got it yet! Never ordering again 🙄”

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Posted 4 years ago

“Whilst I really like the product the tie scale of order to delivery in credibly slow I am not sure I will bother ordering again. I still have not received my delivery order was placed on the 16/07/2021”

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Posted 4 years ago

“Completely obsessed with Waterdrop the drinks and the products”

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Posted 4 years ago

“Delivery is way too slow. 4 weeks !!!!”

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Posted 4 years ago

“As yet I still haven’t received my purchase… 3wks now I’ve tried emailing, however, email was returned undeliverable a few days later!! Have tried calling but getting “our lines are busy please try later or email”. Have found another email address, but as yet have had no reply!! I have been ordering from you now for over 2yrs, and I have to say I am disgusted at the lack of communication. A very unhappy customer!! Janice Gibson”

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Posted 4 years ago

“I would love to review my order but despite ordering on 27th July my order is still stuck in Germany so disappointed as I have now run out of them and np idea when I will be receiving my order.”

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Posted 4 years ago

“Products seem good but I can’t justify waiting nearly 4 weeks for delivery (it’s 4 weeks this week and I’m still waiting) By the time I receive my order I need to place my next order for it to arrive by the time I’ve ran out. It’s a lovely idea but I won’t be ordering again (this is my second order) due to lengthy delivery times. Which is a shame.”

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Posted 4 years ago

“I just recieved an email to review my recent purchase. I'm sure it would of been wonderful, except it hasnt been delivered yet. My order has been at the sorting centre for over 10 days. I've been told its because of Brexit. But my previous order arrived within 2 weeks. This has almost been a month. I'm beginning to suspect it's a scam. Why not just send me stock from the London shop!?”

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Posted 4 years ago

“Still hasn’t been delivered and I ordered it mid July. As much as I like this product, there is no point buying it if it takes over a month to be delivered”

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Posted 4 years ago

“Not got it yet. Takes and eternity to come.”

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Posted 4 years ago

Waterdrop UK is rated 4.7 based on 4,681 reviews