Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,681 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic company - great products and excellent customer service”

Helpful Report

Posted 3 years ago

“The aesthetic of waterdrop, is by far their strongest allure. The bottles, packaging of the drops, and all the extras they offer on their website are of fantastic quality. It can be expensive, but its definitely worth the price. As for the main attraction, the drops. Some of them are horrible, others are acceptable, and a few are fantastic. It's down to personal taste, although I will say if you're not into a bitter flavour.. you probably won't like much of them, since they're devoid of any sweetness. Will definitely buy the bottles though.”

Helpful Report

Posted 3 years ago

“Still no order nearly 4 weeks now I won't be ordering again. I think a refund is more in order”

Helpful Report

Posted 3 years ago

“Amazing, I’ve just received email asking me to review my recent purchase. Ha blooming ha. This is now the second order that has take too long to arrive. Ordered 30 days ago and still no update. My daughter ordered a week after me and received hers last week. What’s going on?????”

Helpful Report

Posted 3 years ago

“Ordered product on 21st July, that didn't arrive so Waterdrop said that they had dispatched a replacement. That didn't arrive either. Won't be using you again - poor service, poor customer service”

Helpful Report

Posted 3 years ago

“Waterdrop is a great company and there waterdrops are lovley. The only things Is they really so take to long to come”

Helpful Report

Posted 3 years ago

“I can't review this as I haven't received it yet..I'm still waiting for this delivery. 👍”

Helpful Report

Posted 3 years ago

“Still waiting for it to arrive!!!”

Helpful Report

Posted 3 years ago

“I hate to write this but I am still waiting for this order”

Helpful Report

Posted 3 years ago

“Still waiting for my parcel to arrive, customer services say its stuck in Germany due to brevity. I won't be ordering again”

Helpful Report

Posted 3 years ago

“Still waiting to receive this item - when checking the tracking it seems to be going round in circles in the warehouse.”

Helpful Report

Posted 3 years ago

“I’d love to review my order but I haven’t received it yet.”

Helpful Report

Posted 3 years ago

“I haven’t received it yet”

Helpful Report

Posted 3 years ago

“I can’t review I haven’t received it yet, it’s been a month since I ordered & even though I received orders that I placed after this one, I’ve just been told it’s because of brexit. Not keen to order again”

Helpful Report

Posted 3 years ago

“We need this flavour to be a permanent feature it is so nice”

Helpful Report

Posted 3 years ago

“Such a beautiful bottle, love this limited edition vibe bottle 😍”

Helpful Report

Posted 3 years ago

“absolutely beaut”

Helpful Report

Posted 3 years ago

“Never heard or had these type of flavours before, I'll definitely keep having them! They're something new that I think I can get to like :)”

Helpful Report

Posted 3 years ago

“Fabulous company”

Helpful Report

Posted 3 years ago

“Very happy with my gorgeous Vibe Bottle, Coasters and Carry Kit. They are all very good quality, and I loved the delicious, refreshing taste of Vibe. Will be ordering more Vibe Microdrinks.”

Helpful Report

Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,681 reviews