Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,681 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Beautiful products and delicious waterdrops. The towels are lovely and soft And the small glass bottle is a work of art!!!”

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Posted 3 years ago

“Long delivery time!”

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Posted 3 years ago

“Great item”

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Posted 3 years ago

“Nice flavours, very refreshing”

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Posted 3 years ago

“Fab company selling a great range of products. Fantastic customer service”

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Posted 3 years ago

“I buy from water drops quite frequently. I think it definitely helps me to drink more water.”

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Posted 3 years ago

“I have previous written a review, I think I ought to be able to review the products I have bought with out having to re- review the company. I love the concept & the designs are lovely some great tasting drops too. But I do think the products are a tad overpriced.”

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Posted 3 years ago

“Gorgeous little bursts of flavour for your water bottle or glass. Fabulous choice of flavours.”

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Posted 3 years ago

“The packaging was surprisingly robust and environmentally friendly - despite damage to the box in transit, there wasn’t a mark on anything inside!”

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Posted 3 years ago

“Nero is my favourite my brain actually pings need a Nero! I also put it in sparking water 💧 and this has helped me to really cut down if not stop 🛑 It can work out expensive as I drink 3 a day so only buy when I can afford ❤️#lovewaterdrop”

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Posted 3 years ago

“Waterdrop has helped me so much drinking more water, the drops have amazing flavours that aren't too strong but also not too weak.”

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Posted 3 years ago

“Such a great company! Amazing customer service.”

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Posted 3 years ago

“As always products amazing quality. Very very happy 😄”

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Posted 3 years ago

“Waterdrop changed my drinking habits for good. Not a huge fan of tap water, I do like to drink plenty but was fed up with squash and wanted an alternative. This is great, subtle flavours that make water more interesting. The bottles are beautiful.”

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Posted 3 years ago

“Amazing people, crazy clever idea, and such an amazing product”

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Posted 3 years ago

“The best way ever to drink water, so tasty and fun. My personal favourite is relax”

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Posted 3 years ago

“I can’t review it, because I am yet to receive it! I really enjoyed my first order, which is why I re-ordered. I have no idea why my package hasn’t been received yet. #unhappy”

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Posted 3 years ago

“These drops are sooo good, such lovely subtle flavours, love is my favourite.”

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Posted 3 years ago

“I haven't received my order yet. Was told it was sent on 27th July...tried to phone delivery company but was on the phone for 25 minutes and no reply. Can't wait to get my delivery.”

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Posted 3 years ago

“Sadly I haven't recieved my order yet......5 weeks since ordering :(”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,681 reviews